Quality Manager

4 weeks ago

Northampton, United States Northampton Business Directory Full time

Position: Quality Manager

Location: Northamptonshire

Salary: £(phone number removed) + benefits

Purpose of Role:

To drive, manage and maintain quality and systems to meet customer and business requirements in terms of cost, performance, reliability and customer confidence.

Key performance measures:

Maintaining safe working environment

Customer complaints

Quality (KPI related) – Achieving within the KPI Boundary

Continued Conformance to Accreditation Standards

Quality of work produced

Housekeeping within the working area

Health and Safety:

To work in a safe manner and ensure that others also work in a safe manner, ensuring compliance at all times, with company policy and procedures regarding health & safety, standards of product quality, housekeeping and hygiene.

Main Tasks

Drive the demands of the business in terms of quality, hygiene and policies & Managing investigation, Corrective Actions.

Drive customer confidence through effective communication

Drive and Conduct effective reporting and feedback on customer complaints.

Drive the requirements of BS EN ISO 9001:2015 and BRC Global Standard for Packaging & Packaging Materials are implemented and maintained.

Maintaining and controlling effective hygiene and quality systems.

Maintaining records to demonstrate the effective operation of the quality system.

Managing audits and quality meetings.

Involvement in Operational & Improvement meetings and activities at sister sites at Divisional Levels.

Utilizing quality data trends to assist management action.

Working with employees at all levels to promote hygiene and quality awareness, and Standards.

Liaise with customers and organize visits at both plant and customer site.

Conducting supplier audits as necessary.

Drive a strong quality awareness culture throughout the business and initiating, encouraging and measuring quality improvements.

Drive and develop the quality team through effective assessments

Conduct effective monthly quality meetings using effective and accurate data

Demonstrate at all times a proactive and flexible approach and to carry out any other reasonable duties as and when directed by the Production Manager

Management, Development and Implementation of Inspection and testing processes and procedures.

This list is not exhaustive.

If you feel you are suitable and interested please do apply with your CV attached

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