Sr Operations Business Analyst, Services

2 weeks ago

Atlanta, United States HOME DEPOT U.S.A., INC. Full time
Position Purpose:
Senior Operations Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication.

Key Responsibilities:
  • Lead Project Teams of Analysts and other associates
  • Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
  • Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
  • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
  • Deliver presentations to teams and executive leaders and sponsors.

Direct Manager/Direct Reports:
  • Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
  • No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • A Master's Degree is preferred.
  • (5 years of work experience is preferred)

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 3

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Experience leading high performing teams
  • Consulting management and/or project management.
  • Strong quantitative skills such as statistics and data analysis
  • Problem solving
  • Strong Operations, Retail and/or field knowledge

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