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Sr Business Analyst

3 months ago

Atlanta, United States Paladin Full time

Job Title:Sr Business Analyst - Shared Services
Work Location: Remote
Duration: 6 month contract with option to extend
Education/Experience Required: 5 years of experience in Experience in process improvement and business analysis.

Job Description:

  • Independently analyzes complex business needs and advises on application design and process change opportunities.
  • Partners with key stakeholders to analyze, diagnose, and resolve complex problems using diverse methods and tools.
  • With very minimal supervision, Identifies and performs research, analysis, coordination, problem solving, development, and test plans related to business process and third party solutions used by employees and clients.
  • Over sees the development of business cases and solution proposals in support of improved functionality with regard to Return on Investment and long-term benefit.
  • Provides leadership and expertise applying project management concepts to service projects.
Responsibilities:
  • Delivers strategic vision recommendations to stakeholders for achieving effective and efficient approaches to process and project objectives.
  • Directs and leads Developers regarding requirements and testing results to ensure solutions are fully functional and approved prior to release.
  • Identifies and improves business process through analysis and recommendations.
  • Analyzes and maps current processes and potential future state to improve operating efficiencies.
  • Applies comprehensive knowledge to identify impact of process/product changes across multiple product lines and delivers solutions and readiness plans to clients/users.
  • Partner with leadership across multiple organizations to drive large scale initiatives forward and implement value-add strategic solutions.
  • Independently manage complex projects with multiple deliverables and timeframes (including resource allocation, release management, and cross-functional impacts).
  • Acts as a liaison between stakeholders to elicit, define, analyze, communicate, and validate requirements for changes to existing business processes, policies, technology, and information systems to alleviate business issues.
  • Partners with other project areas such as IT, Operations, and Product Management to coordinate interdependencies and resolve issues.
  • Proactively identifies and manages risks.
  • Evaluates and recommends alternative methods and explores the adaptation of policies, procedures, standards, techniques, materials, and equipment to provide the best solution and gain overall operating efficiencies.
  • Recommend/Initiates process redesign ideas to improve productivity including accurate reporting.
  • Leads Quality Assurance efforts for all solutions, including test plan creation and issue tracking, lead troubleshooting efforts, issue analysis, and communication of resolution.
  • Lead root cause analysis and resolution of complex business problems and recommends solution to management to enable the organization to achieve goals.
  • Complete project charters, workflow analysis, and return on investment.
  • Other duties as assigned to support the general purpose of the positions function.
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity
Skills & Qualifications:
  • 5 years of experience in Experience in process improvement and business analysis.
  • Leadership experience a plus.
  • Presentation skills suitable for interaction with senior leadership.
  • Strong project management skills.
  • Facilitation and issue resolution expertise.
  • Written and verbal communication skills.
  • Ability to work on multiple tasks at one time while maintaining high quality standards.
  • Strong troubleshooting, negotiation, and problem resolution skills.
  • Ability to work creatively and analytically in a fast paced environment.
  • LSS Greenbelt Certification
  • Excel Skills
For more information or to view other opportunities, visit us at www.paladininc.com.
Paladin Consulting is an EEOC employer.