Clerk I

Job DetailsJob LocationPierre Moran - Elkhart, INPosition TypePart TimeEducation LevelHigh SchoolSalary Range$14.33 - $17.93 HourlyTravel PercentageNegligibleJob CategoryCustomer ServiceDescriptionClassification: Clerk ILocation: Pierre Moran Branch LibraryJob Grade 4 (9 hours per week)Job Category: - Part-timeFLSA Status: Non-exemptReports To: Branch ManagerSUMMARYThe Circulation Clerk serves patrons by issuing library cards and maintaining registrations; handling all transactions related to the circulation of library materials, assisting in collection development; and creating a helpful, welcoming environment for all library visitors. Fluency in Spanish preferredESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.Organization-Wide EXPECTATIONSFollows [for supervisors include: and enforces] established Library and personnel policy, procedures and work standards. Attends work regularly, on time, and as scheduled. Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal). Maintains confidentiality of sensitive information.Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet.Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment.Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment.Job-Specific ACCOUNTABILITYCreates and maintains patron accounts.Circulates materials: checks in and out; pulls and routes holds, etc.Handles financial transactions at circulation desk and public copiers.Performs opening and closing task as assigned.Selects materials and/or performs collection maintenance as assigned, with oversight from the appropriate collection manager(s) and approval of the department head.Provides customer service at the Circulation Desk and at other public desks in the library.Performs designated administrative and/or clerical duties per specified Work Instructions.WORK CONDITIONSFull-time/Part-time (including evenings and weekends)Frequent local travel, occasional long distance travelQualificationsQUALIFICATIONSEDUCATION and/or EXPERIENCEMinimum of High School Diploma or equivalent requiredPrior library experience preferredKNOWLEDGE, SKILLS and ABILITIESAbility to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleaguesAbility to learn and adaptBasic clerical, computer and mathematical skillsA general knowledge of standard office equipmentAbility to apply common sense understanding to follow written and verbal instructionsAbility to work independently and as part of a teamFluency in Spanish preferredLANGUAGE SKILLSAbove-average written and oral language and communication skillsAbility to read and comprehend written instructions and business correspondenceAbility to effectively write routine reports and business correspondencesAbility to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situationsPHYSICAL DEMANDSAbility to speak, hear and seeAbility to stand for an extended length of timeAbility to occasionally reach with hands and armsAbility to occasionally climb, balance, stoop, kneel, and crawlAbility to occasionally lift or move up to 40 poundsSUPERVISORY RESPONSIBILITIESNoneSALARY AND BENEFITSSee Elkhart Public Library Wage ScheduleSee Elkhart Public Library electronic Employee HandbookThis job description is intended to describe the general nature and level of work being performed by a person assigned to this job. The above statements are not intended to be construed as an exhaustive list of duties and responsibilities that may be performed by a qualified applicant or individual with a disability. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.