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Supervisor-Front Desk
3 months ago
Summary
Manage and direct clinic business operations and oversee all clinic incoming and outgoing transactions. Address patient and staff issues, employee schedules and daily operational concerns as they arise. Monitor staff performance and ensure that patient needs are being satisfied.
Responsibilities
Provide administrative supervision and support for clinic business office staff. Listen to and solve employee problems.
Coordinate information from administration to clinic staff.
Prepare and submit reports for business office as required. Insure that all patient deductibles and co-pays are collected. Handle daily bank deposits and reconciliation and sign-off on invoices and clinic expenditures.
Interview, hire and terminate staff. Review and submit payroll for processing.
Order office supplies and equipment.
Greet and check-in patients, verify patient information, insurance documents and referrals.
Address patient insurance and billing needs and questions as they arise in a professional and courteous manner.
Enter data into patient management system database as needed.
Provide back-up support for other office positions; re: check out, referrals, data entry, etc.
Complete forms for clinic on an as needed basis.
Perform any other related duties as required or assigned.
Requirements, Preferences and Experience
High School Diploma
5 years Office Experience
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
+ Competitive salaries
+ Paid vacation/time off
+ Continuing education opportunities
+ Generous retirement plan
+ Health insurance, including dental and vision
+ Sick leave
+ Service awards
+ Free parking
+ Short-term disability
+ Life insurance
+ Health care and dependent care spending accounts
+ Education assistance/continuing education
+ Employee referral program
Job Summary:
Position: 19872 - Supervisor-Front Desk
Facility: Baptist Cancer Center Foundation Bartlett
Department: TC BCC Bartlett A BCCBR
Category: Leadership & Administration
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Bartlett
Located in the Memphis metro area REQNUMBER: 24096
