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House Attendant

3 months ago

Charlotte, United States Hyatt Place Charlotte AirportTyvol Full time

Job Summary:

Informacin disponible en espaol a continuacin.

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

l / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las reas asignadas. l / ella tambin es responsable de entregar artculos como maletas planchas caf etc. a las habitaciones segn lo dicte el vertical del hotel. Tambin puede incluir eventos de conserjera todas las noches limpieza y configuracin de las funciones de la sala de reuniones entrega de artculos de servicio a las habitaciones a solicitud de la recepcin y manejo de la camioneta cuando sea necesario (propiedad especfica).

Responsibilities:

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
  • Tiene que poseer una licencia de conductor vlida para el estado aplicable (especfico a la propiedad)
  • Tiene que poder expresar claramente informacin e ideas.
  • Tiene que poder evaluar y seleccionar entre varias opciones alternativas rpida y acertadamente.
  • Tiene que poder trabajar bien bajo presin.
  • Tiene que poder mantener la calma y la objetividad bajo presin.

RESPONSIBILITIES:

  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Clean/Buff floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed according to hotel standards.
  • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
  • Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
  • Practice safe work habits to ensure safety to guests fellow associates and self.
  • Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
  • At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
  • Complete daily assignment check list and submit to supervisor at the end of the day.
  • Perform other tasks/jobs as assigned by the supervisor or manager.
  • Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
  • Siempre usar la cortesa y etiqueta apropiada con el radio al comunicarse con otros empleados.
  • Usar la lista de control para completar los proyectos que siguen segn asignados.
  • Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huspedes y llevarlos a el rea para servicio o la Oficina de Housekeeping segn apropiado.
  • Practicar hbitos de trabajo seguros para asegurar la seguridad de los huspedes los compaeros de trabajo y de s mismo.
  • Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simptica eficiente y corts.
  • Bregar con artculos Perdidos y Hallados de acuerdo con las normas del hotel.
  • Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping.
  • Llevar a cabo otra tarea segn asignada por el supervisor o gerente.


Property Details:

Travelers can settle in to their home away from home at our business hotel near Charlotte Airport. Hyatt Place Charlotte Airport/Tyvola Road hotel is located near Bank of America Stadium, Spectrum Center, Carowinds, Billy Graham Library, and Noahs Event Center. Our guests relax in our spacious rooms with separate living and sleeping areas and free Wi-Fi access. Featured amenities include outdoor pool, 24hr fitness center, complimentary shuttle service and onsite dining.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan