Seasonal Food Runner

2 months ago

Lake Arrowhead, United States Lake Arrowhead Resort Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space.

Overview:

Basic Function

The food runner supports the restaurant staff by assisting with delivering food from the kitchen to the guests. This position will also assist with prioritizing orders to maintain efficient workflows, ensure plating and food presentation are arranged neatly, garnished appropriately, and delivered as requested by the guest. This position is also responsible for addressing any immediate needs or concerns of the guest and communicating back to the kitchen as necessary. Assists in setting up and clearing tables. Assists in setup and breakdown of other food service areas.

Essential Functions
  • Act as a point of contact between Front of House and Heart of House staff.
  • Coordinates with service staff, expeditor, kitchen and management regarding meal timing, firing, and table delivery.
  • In the absence of the expeditor will communicate food orders to chef and line cooks, while focusing on priorities including food allergies.
  • Ensure food is served according to safety standards.
  • Deliver prepared food items according to seating position as indicated on meal tickets.
  • Complete opening and closing side work, including wiping, and wrapping silver, and folding linens.
  • Provide quick and attentive assistance to any mishap in the restaurant.
  • Be familiar with all property amenities and events.
  • Ability to effectively greet guests as they arrive or move about the restaurant area.
  • Maintain the cleanliness of the restaurant and work areas.

Marginal Functions

  • Provide support in all other areas of the hotel, as requested.
  • Any other duties as assigned.
Qualifications:
  • High school diploma or equivalent.
  • One year restaurant experience, preferred.Pleasant and engaging personality.
  • Excellent communication skills.
  • Superior guest service experience.
  • California Food Handlers Card (must have within 14 days of employment) and RBS Certification (within 30 days of employment).
  • Neat, clean, and well-groomed appearance and personal hygiene.
  • Effective verbal communication skills.
  • Must be able to speak, read, and understand English to receive training and instructions, interact with guests and other associates.
  • Must be comfortable with standing and walking for long periods of time on your feet
  • Must be able to work a varied schedule including days, evenings, weekends, overtime, and holidays.


Compensation Range:
The compensation for this position is $16.00/Hr. - $17.00/Hr. based on qualifications and experience.

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