Controls Program Manager

4 weeks ago

Wilmington, United States JPMorgan Chase Bank, N.A. Full time

As a Control Programs Manager in the HR Control Management Team you will be responsible for implementing and overseeing Controls programs and processes by engaging with HR partners in the most efficient and value add manner and executing a strong change management plan.

In doing this, you will work closely with HR cross-functional teams and control functions (i.e., Regulatory, Compliance, Legal, Internal Audit, etc.) to manage HR control programs and play a part of identifying, escalating, monitoring, and managing operational risk and control programs in accordance with operational risk programs, processes, and all reporting requirements.

Working within the broader HR Control Management organization you will be part of a team that drives a continuously evolving risk and control agenda with a strong framework aligned to the business goals of the HR Function and the firm.

Job Responsibilities:

Responsible for ownership of end to end Control Programs, such as a cross functional Antitrust compliance process, working in partnership with key stakeholders and in alignment with the goals and objectives of HR Control Management and HR Products Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Work closely with control team and partners to ensure accuracy and compliance with control program and process requirements. Support the business to execute Firmwide Control Initiatives to ensure HR is compliant with Firmwide Policy, Standards, and Procedures Develop appropriate engagement model and approach (Email, Learning Sessions, Workshops, etc.) for new/existing control initiatives and program development Develop effective presentations & program update materials suitable for stakeholders & business partners and communicate overall program progress and recommendations/decisions Maintain, update, and communicate changes in HR tools used to manage the programs in line with minimum control standards requirements Engage with HR and control colleagues across the firm, business, legal, compliance, risk, audit, regulators and other control functions Qualifications, Capabilities, and Skills:

Bachelor's degree or equivalent experience required 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred Knowledge of Human Resources Product, Policy & Procedures preferred Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application Strong program management skills and execution of project plans Excellent organization, change management, decision making, problem solving, continuous improvement, time management, executive communication and teamwork skills Proven ability to multi-task and quickly assess and adjust priorities Ability to influence key stakeholders, decision makers and colleagues as required to ensure project goals are met Ability to identify and recommend opportunities for process improvement and simplification Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Visio)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans #J-18808-Ljbffr

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