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Sr Manager, IT

4 months ago


Jacksonville, United States Southeastern Grocers Full time
Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

Sr Manager, IT Retail Systems

Job Purpose

Job Purpose

This role will lead and champion the development of our customer facing digital solutions for Loyalty and eCommerce. This role leads the software development teams as they create, deliver, and maintain software solutions for the company. This leader also serves as the subject matter expert and leader for the applications and technologies managed and utilized by the Retail Systems teams.

Essential Responsibilities

Percent Of Responsibilities

Responsibility

% Of Time

Ensures the quality of all SDLC, project interim, and final deliverables associated with achieving new applications & business capabilities in the digital eCommerce and loyalty space. Drives mitigation of risks /issues to successfully meet schedule, budget, scope, and quality of project / work

30%

Manages a team of Engineering associates to include goal setting, coaching, development plans, performance management, and rewards/recognition. Manages the day-to-day supervision, performance and quality of the output by contracted labor in the eCommerce and digital loyalty space.

30%

Performs assessments of all new application requests to include: leading solution concepting, software selection, informs business case creation and leads development resourcing planning

20%

Manages the operational health of a Portfolio of business applications to include stability, availability, performance, data integrity, business continuity and security. Works with vendors in maintaining application capability and in defining, building, and maintaining 35-year application technology roadmaps

20%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

EDUCATION

Required Education

Course of Study

Bachelors Degree

Information Technology, Computer Science or related field

Preferred Education

Course of Study

Masters Degree

Information Technology, Computer Science or related field

EXPERIENCE

Relevant Experience

Supervisory Experience

8+ yrs minimum

3 7yrs minimum

LANGUAGE REQUIREMENTS

Language(s) Required

Language(s) Preferred

English

English & Spanish

Knowledge, Skills & Abilities Required

Previous experience building or maintaining Retail technology or unified commerce systems

Working knowledge building and deploying customer facing Azure applications

Working knowledge building Customer Identity Access Management solutions

Working knowledge of Jira/ADO, CI/CD tooling and general DevOps experience

Strong working experience developing and implementing APIs ideally on .Net and Azure platforms

Strong working knowledge developing and implementing .NET applications using MVC, MVP or MVVM design patterns

Strong working knowledge of frontend development languages such as Xmal, React, JavaScript, HTML and CSS

Exhibits a deep understanding of modern technology stacks and agile delivery models with a demonstrated focus on customer facing retail applications

Working knowledge building applications utilizing backend languages such as C# and JavaScript

Strong experience using Integrated Development tools such as Visual Studio, Cloud9 or Xamarin

Mobile application technology experience; understanding platforms such as Xamarin or .NET Maui

Ability to collaborate with cross-functional teams, including QA engineers, Product Managers and Cybersecurity teams

Experience as a hands-on technologist and engineer with the ability to execute strategy.

Ability to manage multiple projects, multi-task and meet deadlines

Ability to lead change and be a change agent

Previous experience building, mentoring and leading high performing engineering teams

Knowledge, Skills & Abilities Preferred

Experience in the Grocery industry

Working knowledge using Azure API management systems

Working knowledge of Microsoft Visual Studio

Experience building applications using Xmal

Experience building applications using MVC design patterns

Experience building customer identity and access management solutions using Azure B2C

Environmental Factors

Department

Information Technology

Environmental Factors

SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs.

Location and Travel Requirements

Location

Hybrid

Travel Percent, Overnight & Motus

Travel Percent

Overnight

Motus Eligible

Non

No

No