Guest Service Support Staff aka Shoe Caddie

1 week ago

Ballwin, United States Hair Saloon Full time

Responsive recruiter Benefits: Employee discounts Flexible schedule Opportunity for advancement Paid time off Are you a good fit to join our Hair Saloon team? We are a family-owned business, based in St. Louis, MO since 1997. We currently have 15 locations in the St. Louis area and we are looking for the right people to grow with us.Our team is committed to help each other and our guests become better versions of themselves through each and every experience we provide. We build our loyal guest relationships with a personal grooming experience for men. Company Overview & Core ValuesFor over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Our actions are driven by our core values:Strive for personal excellenceBe a steward of goodServe others firstBe passionateBe humbleBe honestTake responsibilityGo the extra mileJob SummaryThe Guest Service Support Staff (known in our stores as Shoe Caddies) is a critical role that sets Hair Saloon apart from other men's grooming companies. You provide an uncommon level of service while connecting our clients to the Barber Shop experience of yesterday with a complimentary shoeshine. Shoe Caddies at Hair Saloon provide a first-class customer experience by blending an exceptional eye for detail with a knack for interaction and conversation.Our Shoe Caddie position at Hair Saloon is a part-time role, perfect for students with limited availability. We offer afternoon and Saturday hours (we are closed on Sundays). This is a perfect role for nurturing the early seeds of exceptional customer service and communication, two of the most sought-after skills in today's professional workforce. Rub shoulders and engage with the giants in your community - could be a local business owner, professional athlete, or your future mentor. Get a great head start in your future career and join the long list of young professionals who have leveraged the talents earned as a Hair Saloon Shoe Caddie to build careers as leaders in their chosen profession.Responsibilities & ExpectationsExceptional customer service and communicationBe flexible to assist the Hair Saloon team as neededMeet and greet clientsProvide first-class, complimentary shoe shine service for each and every guest who visits Hair SaloonAssist in general cleaning and laundry duties Provide and deliver a first-class experience following Hair Saloon standardsMaintain a clean work areaAssist with client transactions using a computer-based POS systemManage guest traffic including answering phone calls, booking appointments, and following check-in and check-out procedures Understand and follow Hair Saloon's standard operating procedures Qualifications16 years or olderSome High school education or equivalentNo experience necessary Benefits/PerksGet rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team.Guaranteed Hourly wage plus some tipsGreat Hours (we're closed on Sundays)Paid Vacations and HolidaysDiscount on services and retail Compensation: $12.30 - $14.00 per hour For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. We are driven by our values:Strive for personal excellenceBe a steward of goodServe others firstBe passionateBe humbleBe honestTake responsibilityGo the extra mileWe provide a solid foundation upon which to grow your career. We're a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves and therefore changing the communities in which they live and work and the families that they love.Get rewarded for your extraordinary effort, talent, and exceptional service, and take your career to new heights as a member of the Hair Saloon team.All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.

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