Member Services Representative Full Time Evenings

1 week ago


Ballwin, United States Planet Fitness - Midwest Management Group Full time
Job Summary


The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 


  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 


  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • CPR certification required.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands 


  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.



  • Ballwin, United States Planet Fitness Inc. Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all...


  • Ballwin, United States Veterinary Specialty Services Full time

    DescriptionVeterinary Specialty Services in Manchester, MO is looking for exceptional client service professionals to join our growing team! VSS has provided advanced specialized care for animals, collaborating with veterinarians throughout the St. Louis area, and beyond for over 25 years. We are a 24-hour specialty and emergency hospital committed to...


  • Ballwin, United States Circle K Full time

    Circle K - 14302 Manchester RD [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Ballwin, United States Veterinary Specialty Services Full time

    Description Veterinary Specialty Services in Manchester, MO is looking for exceptional client service professionals to join our growing team! VSS has provided advanced specialized care for animals, collaborating with veterinarians throughout the St. Louis area, and beyond for over 25 years. We are a 24-hour specialty and emergency hospital committed to...


  • Ballwin, Missouri, United States Lutheran Senior Services Full time

    Lutheran Senior Services is seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our team as a Clinical Care Specialist on the evening shift.Company OverviewWe are a mission-driven organization committed to providing high-quality care and services to older adults. Our team members are part of a community where they are appreciated and...


  • Ballwin, United States Lutheran Senior Services Full time

    Job Description: Introduction At Lutheran Senior Services, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with - residents and coworkers - every day. Summary The Housekeeping Associate provides...


  • Ballwin, United States Combined Agents of America Full time

    The Customer Service Representative at Independent Brokers Agency, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities....


  • Ballwin, United States Combined Agents of America Full time

    The Customer Service Representative at Independent Brokers Agency, LLC is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities....


  • Ballwin, Missouri, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we are seeking a skilled Customer Service Representative to join our team.Responsibilities include:Taking phone calls from customers to provide excellent service.Taking orders and ensuring timely delivery.Preparing pizzas and snacks for our customers.Handling cash transactions and maintaining a secure...


  • Ballwin, Missouri, United States Lincoln Elbe - State Farm Agent Full time

    Are you looking for a career that offers unlimited earning potential and a work-life balance? Look no further! As a Financial Services Representative with Lincoln Elbe - State Farm, you will have the opportunity to grow your career while making a real difference in people's lives.About UsLiccoln Elbe - State Farm is a leading insurance agency dedicated to...


  • Ballwin, United States Alsana, Inc. Full time

    The CompanyAlsana is an eating disorder recovery community with 10 locations nationwide plus our virtual program. We provide superior and committed care to help those on their journey to a healthy and successful recovery. From the Latin roots meaning "all" or "total health," Alsana offers a new philosophy of care centered on our clients' full well-being. We...


  • Ballwin, United States Ellisville Rehabilitation and Nursing Full time

    We are conveniently located at 322 Old State Rd, Ballwin, MO 63021$2000 sign on bonusReferal bonus of $500!Full-Time Positions Available3pm-11pm 11pm-7amShift Availability: FT/PT- 3p-11p, 11p-7a, 7p-7a, or every weekend 7a-7pWeekend pay PLUS evening and night-shift differential!We offer weekend pay plus evening and night-shift differential!! Generous PTO...


  • Ballwin, United States Pizza Hut Ellisville Full time

    Pizza Hut Ellisville: A Dynamic Work EnvironmentWe are seeking a motivated and friendly individual to join our team as a Crew Member in Ballwin, MO.As a Crew Member, you will be the face of our restaurant, greeting guests and providing a memorable experience. You will also have the opportunity to work in our kitchen, preparing delicious meals for our...


  • Ballwin, Missouri, United States Rolwes Company Full time

    About the RoleWe are seeking a skilled Home Sales Specialist to join our team at Rolwes Company. As a key representative of our brand, you will be responsible for nurturing relationships with prospective homeowners and guiding them through the purchasing process.Key ResponsibilitiesNurture relationships with prospective homeowners and convert them into...


  • Ballwin, United States Ellisville Rehabilitation and Nursing Full time

    We are conveniently located at 322 Old State Rd, Ballwin, MO 63021Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.$2000 sign on bonusReferal bonus of $500!Full-Time Positions Available3pm-11pm 11pm-7amShift Availability: FT/PT- 3p-11p, 11p-7a, 7p-7a, or every weekend 7a-7pWeekend pay PLUS...


  • Ballwin, United States Transcorp Services Part time

    OVERVIEW Transcorp Services LLC is seeking Fulfillment Associates for the Operations team. Who we are: At Transcorp, we're not just a delivery company; we're the force behind faster, smarter, and more reliable fulfillment. Join a team that's transforming the way products move, creating better jobs, and delivering at unprecedented speeds. We're not just...


  • Ballwin, Missouri, United States Brookdale Senior Living Full time

    We are looking for a Dining Service Associate to join our team at Brookdale Senior Living. As a key member of our dining team, you will interact with senior residents and guests, take and deliver food orders in a timely manner following company standards, and ensure everyone is happy with their meal.Some of the responsibilities of this role include working...


  • Ballwin, United States Ellisville Rehabilitation and Nursing Full time

    Ellisville Rehabilitation and Nursing - We are conveniently located at 322 Old State Rd, Ballwin, MO 63021$2000 sign on bonusReferal bonus of $500!Full-Time Positions Available3pm-11pm 11pm-7am Shift Availability: FT/PT- 3p-11p, 11p-7a, 7p-7a, or every weekend 7a-7pWeekend pay PLUS evening and night-shift differential!We offer weekend pay plus evening and...

  • Crew Member

    4 weeks ago


    Ballwin, United States Pizza Hut Ellisville Full time

    Pizza Hut Ellisville is looking for a full time or part time crew member to join our team in Ballwin, MO. As a Pizza Hut Ellisville crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be....

  • Crew Member

    4 weeks ago


    Ballwin, United States Taco Bell - Ellisville Full time

    Taco Bell - Ellisville is looking for a full time or part time crew member to join our team in Ellisville, MO. As a Taco Bell - Ellisville crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to...