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Receptionist

2 months ago

South St Paul, United States Fury Motors South St. Paul Full time

About You

We are looking for a receptionist to join our team The right candidate will be customer-service oriented, have a positive attitude, excellent communication skills, and time-management skills.

Primary Accountabilities

The day-to-day duties of this role include:

  • Answer phones, take messages, or direct callers to the proper department
    • Communicate with callers in a professional, friendly, and efficient manner
  • Greet customers and handle their inquiries or direct them to the appropriate persons according to their needs
    • Handle customer complaints diplomatically, exercising emotional intelligence, and refer displeased customers to the appropriate individual for resolution
  • Confirm appointments for customers
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
    • Make change accurately and issue receipts to customers
  • Assist sales managers, finance managers, and sales staff with various clerical duties as needed
    • Review work done by others to ensure accuracy
      • Check for spelling and grammar
      • Recommend revisions


  • Create, maintain, and enter information into databases
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, and maintaining documents
  • Open, read, route, and distribute incoming mail and other materials
  • Learn to operate new office technologies as they are developed and implemented
    • Train and assist staff with computer usage
    • Report maintenance or equipment problems to appropriate personnel

  • Order materials, supplies or equipment and distribute to employees or customers

Receptionist Qualifications

  • Energetic, positive self-starter with excellent customer service skills and a can-do mentality
  • High-level of emotional intelligence and empathy when routing customer complaints
  • Ability to follow instructions while collaborating with other team members effectively
  • Ability to multi-task successfully in a high-volume, fast-paced environment
  • Successfully navigates issues while managing a certain amount of ambiguity

Benefits and Perks

  • Employee discount
  • Paid training
  • 401(k) and Roth 401(k) with employer matching contribution
  • No cost online degree program

Job Type: Part-Time (Evening shifts: 3:00-8:00, Saturdays 8-6)