Sales Manager
4 weeks ago
As Sales Manager, you are responsible for leading both people and process management for the sales team. This role is an integral part of SupplyPike as you lead a group of Account Executives (AEs) responsible for growing the business and driving top-line revenue.
The AE takes charge of qualified leads delivered from inbound and outbound channels, guiding prospective clients along the buyers journey to a successfully closed sale. As the Sales Manager, you will facilitate these AEs to win by conducting pipeline reviews and CRM audits, identifying risk factors along the sales cycle, monitoring lead allocation, and ensuring each AE has what he/she needs to win the deal.
In order to be successful in this role, you will need to have excellent communication and people management skills to lead a diverse, high-performing team. Additionally, you will need a strong foundation in change management, identifying when a new process needs to be implemented, building out said process, documenting it concisely, communicating to all relevant stakeholders, and then training the AEs on how to execute precisely.
Location Fayetteville, Arkansas Department Sales Employment Type Full Time ** Key Responsibilities**
* Oversee sales targets for the AE team and track attainment vs goals.
* Proactively identify and implement process improvements, including documentation, training, and communication to relevant stakeholders (change management).
* Serve as the primary hiring manager for new AEs, collaborating closely with the Operations team on recruiting, hiring, onboarding, and new hire training.
* Look after team retention & employee engagement (e.g. 1:1s, team outings, etc.)
* Conduct weekly pipeline reviews with each AE and work through roadblocks.
* Audit Hubspot CRM regularly for proper hygiene as this directly impacts reporting.
* Collaborate with Customer Development and Marketing Teams to determine proper and sufficient lead allocation amongst AEs
* Oversee seamless transition of new clients to the Customer Success team.
* Review trends on deals lost to identify training opportunities for the group.
** Skills Knowledge and Expertise**
* Team Management
+ 2-5 years experience managing a sales team selling software solutions (B2B SaaS experience a plus)
+ Bachelor's degree in a business-related field or equivalent sales experience
+ Experience onboarding, training, and coaching salespeople
+ Ability to effectively manage conflict and show agency in solving problems
* Process Skills
+ Deep understanding of sales team management (e.g. Conversion Rate, Cycle Time, Deal Size, Capacity Management, Sales vs Goal, etc.)
+ Organized, excellent at time management, and able to effectively communicate with multiple parties across varying disciplines (e.g. Marketing, Design, Customer Success, Product, etc.)
+ Analytical background and love for using data to drive decisions
+ Experience with HubSpot or other customer relationship management software (CRM)
+ Project management experience is a huge plus
** Culture Code**
**SupplyPike Culture (****)** SupplyPike is Great Place To Work certified and is recognized as Arkansas Best Places To Work. We pride ourselves on creating an open, transparent, and collaborative work environment. The SupplyPike company pillars are:
* **Intellectual Curiosity:** We advocate for our employees to explore new concepts, enhance their knowledge, and better themselves.
* **Collaboration:** We encourage cross-team collaboration and interdisciplinary skills.
* **Lean & Agile:** We embrace the concept of fast iterative development.
* **Intellectual Integrity:** Our work culture is all about ownership and agency where we can reflect upon mistakes and learn from them.
* **Empathy:** We strive for a welcoming and considerate environment where we take a no blame approach.
* **Play:** We set aside time for social clubs, events, team outings, and lunches.
** About SupplyPike**
SupplyPike is on a mission to change the lives of suppliers by giving them amazing tools to change the way they work. But that wont happen without awesome people like you joining our team
Founded in Fayetteville, Ark. in 2018, SupplyPike is a diverse group of smart, caring, and driven people that want to make a dent in the world. We strive to treat each other as human beings, and that means creating an inclusive environment where everyone can be themselves and freely contribute ideas, express dissent, and share experiences that will help us grow as people and as a company.
**About Fayetteville, Arkansas** Beautiful Fayetteville, nestled in the lush Ozark Mountains, consistently ranks in the Top 5 best places to live in the U.S (, , ) for its quality of life and cost of living and the Top 10 in job growth (). In addition to being the home to two Fortune 100 and three Fortune 500 companies, Fayetteville also has a strong entrepreneurial community with a growing number of startup companies.
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