Service Receptionist

3 months ago

Ballwin, United States St Louis Acura Full time

Join a family-owned business that was voted by its employees as one of the top places to work in St. Louis through a contest conducted by the St. Louis Post-Dispatch St. Louis Acura is actively seeking a full-time candidate with a positive attitude that is motivated by working hard and offering a great experience to our customers.

Responsibilities:

  • Greet and assist customers with scheduling service appointments.
  • Answer and forward incoming phone calls to the correct department.
  • Assist customers with service quotes and providing estimates.
  • Making outbound phone calls to customers about upcoming services.
  • Providing excellent customer service to all customers.
Qualifications:
  • Enthusiastic with high energy throughout the workday
  • Outgoing and friendly
  • Quality customer service skills
  • Strong interpersonal and communications, in-person and over the phone
  • Capable of learning and using Microsoft Office
  • Persistent, competitive and good work ethic
  • Focuses on the customer's needs to enhance their experience
Work schedule is 4 days a week, 6:30am - 5:30pm or 8:00am - 7:00 pm (3 week rotating schedule) Although Saturdays are required, Every 3 weeks you will get Friday through Tuesday off

Regular, full-time employees also enjoy the following:
  • Generous benefit package that includes medical, dental, vision, company-paid life and disability insurance offered after only 30 days of employment.
  • A great hourly rate plus commission.
  • 401(k) with company match with 100% vesting immediately, 60 hours of paid time off and holiday pay after only 90 days of employment.
  • Fun and friendly environment that promotes hiring from within for growth opportunities.

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