Technical Service Manager Pulp and Paper Enzymes
4 weeks ago
Technical Service Manager Pulp and Paper Enzymes (m/f/d)
Employment type:
full-time, based on East coast of US
About Us
AB Enzymes , as a subsidiary of Associated British Foods, is a leading company in the innovation and production of enzymes worldwide. Operating in the biotechnology industry we are an important partner for customers in the application of
food, animal feed and industrial enzymes.
With our expertise in the global enzymes business, we help our customers to make their industrial processes more
sustainable, environmentally friendly and efficient.
Product excellence and innovation are among our key strengths while our passion for science and customer-focused solutions is what drives us.
Our global headquarters are in Darmstadt, Germany with offices and lab spaces. We closely cooperate with our partnering business ROAL Oy in Finland (located north of Helsinki) where our enzymes are being produced and researched. We are striving to leverage our strong
growth prospects, state-of-the-art R&D, flat structure, and a thriving and employee-focused culture
to bring on board talents who are motivated to contribute to our collective success, develop themselves, and want to make a real difference. For more information visit our website www.abenzymes.com .
The Role
As
Technical Services Manager , your role is to support the regional growth of our business by providing hands-on and remote support to Pulp and Paper customers in the region, in close collaboration with the local P&P team as part of a global team of experts. You will participate in developing and maintaining strong relationships to our customers as well as planning, running mill trials and identifying business opportunities. Functionally you will report to the Global Technical Services Director while administratively you will report to the Regional Director NAM.
You will be responsible for:
Providing hands-on and remote technical support to key accounts with initial focus on the southeast and east coast of North America
Leading coordination, planning, execution, and follow up of mill trials including reporting and documentation
Working closely with local account manager and technical service managers to develop and maintain relationships with key decision makers in pulp and paper mills
Participating in identifying customer needs, supporting the development of solutions as well as providing technical assessments of opportunities
Identifying and assessing market potential and business opportunities in the region, together with the Sales team
Respecting local environmental requirements, safety practices, equipment and quality issues relevant to the business and in close coordination with mills, to enable safe trialling of enzymes
As part of the global application team, contributing to innovation processes with technical application knowledge
About You
10+ year’s work experience in pulp and paper industry with strong technical background
Preferably degree in paper science and engineering course or comparable
Experience in application of enzymes is a clear asset, but not essential
Solid understanding of technical and commercial industry needs including main financial drivers
Ability to network within the industry and manage stakeholders at multiple levels
Demonstrated ability to effectively translate between technology and customer needs
Willingness and ability to travel (including international) 50-80%
Good interpersonal and communication skills are essential
Strong analytical and problem-solving capabilities
Excellent written and verbal communications skills in English are essential, Spanish language skills are a benefit
Structured and results-oriented person taking a proactive approach with a sense of urgency in driving projects to completion while dealing with multiple priorities
Why Us
An opportunity in an exciting and growing industry with business development prospects which are based on a future proof & sustainable technology
An international working environment with the chance to further develop yourself personally and professionally
A challenging and multifaceted employment opportunity with long-term perspective in a fast-growing leading company in the enzyme industry
A progressive, team-oriented management which supports you through open communication and accessibility
A modern, creative and innovative company that achieves success through its people
Competitive compensation and benefits package
You will find a collaborative and open-minded culture, flat hierarchies and a ‘people first’ attitude
Future career opportunities through our ABF network
The possibility to mobile working
We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age as well as sexual orientation and identity.
If you are interested in this position, we look forward to receiving your application together with your salary expectations.
Technical Service Manager Pulp and Paper Enzymes (m/f/d)
I'm open to receiving feedback on my application
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