Member Service Representative

3 months ago

Cleveland, United States Cleveland YMCA Full time

YMCA of Greater Cleveland has an immediate need for a **Member Service Representative.** The **Member Service Representative** is responsible for conducting all member interaction tasks to promote member satisfaction, membership sales, and retention. These tasks include phone and in-person interaction with members and YMCA staff members, administrative activities that may include member and program enrollment, record keeping, and payment processing.At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. **Join** our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.

**Rate:** $10 per hour

** Additional pay per hour for openers **

**Job Responsibilities:**

* Process payments and maintain balanced cash drawer and receipting according to procedures.

* Inform supervisor and/or co-workers of any dilemmas, concerns, and updates during working times.

* Apply working knowledge of DAXKO system to job responsibilities in the following areas: data entry, maintenance, reporting, etc.

* Complete accurate data entry and maintain records on new members, renewals, program participants and guests.

* Ensure maintenance of all member resource information at front desk.

* Keep front desk and lobby area neat, clean and professional.

* Greet members / visitors according to YMCA guidelines.

**Qualifications:**

* High School diploma or equivalent.

* Strong customer service skills.

* Cash management experience.

* Organized and able to follow directions.

* Friendly, outgoing personality.

* Comfortable working in a membership driven environment.

* Ability to perform multiple tasks in diverse situations successfully.

* Computer and keyboarding experience.

* Strong communication skills and phone etiquette.

**About YMCA of Greater Cleveland**: Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities.

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

  • Member Services Representative

    1 week ago

    Cleveland, United States Planet Fitness - Full time

    Job DescriptionJob DescriptionPlanet Fitness CareersTeam MemberAre you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you?Then this is the job for you. We take pride in providing a unique culture that truly cares...

  • Member Services Representative

    3 months ago

    Cleveland, United States Planet Fitness - Full time

    Job DescriptionJob DescriptionPlanet Fitness CareersTeam MemberAre you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you?Then this is the job for you. We take pride in providing a unique culture that truly cares...

  • Member Services Representative

    3 months ago

    Cleveland, United States Planet Fitness Full time

    Planet Fitness Careers Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will...

  • Member Services Representative

    2 weeks ago

    Cleveland, United States Planet Fitness Full time

    Planet Fitness Careers Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will...

  • Member Services Representative

    3 months ago

    Cleveland, United States Planet Fitness Full time

    Planet Fitness Careers Team Member Are you somebody that would love to work in a fun, positive, and energetic work environment? Do you like personal development? Do you want to better yourself? Is growing yourself each day important to you? Then this is the job for you. We take pride in providing a unique culture that truly cares about our people! We will...

  • Customer Service Representative

    2 weeks ago

    Cleveland, United States Staffing Solutions Enterprises Full time

    Customer Service Representative Location: Cleveland, OH (parking not paid for) Pay: $20/hourly Hours: Second Shift Length: 3-6 months Staffing Solutions Enterprises is partnering with our Cleveland Client in staffing 18 customer service representative! In this role you will answer high inbound calls and provide quality customer service to members. Please...

  • Customer Service Representative

    2 weeks ago

    Cleveland, United States Staffing Solutions Enterprises Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeLocation: Cleveland, OH (parking not paid for)Pay: $20/hourlyHours: Second ShiftLength: 3-6 monthsStaffing Solutions Enterprises is partnering with our Cleveland Client in staffing 18 customer service representative! In this role you will answer high inbound calls and provide quality customer...

  • Customer Service Representative

    1 month ago

    Cleveland, United States Lamar Mckenzie - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Representative with Lamar McKenzie-State Farm Agent you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...

  • Customer Service Representative

    2 days ago

    Cleveland, United States Lamarmckenzie Full time

    ROLE DESCRIPTION: As a Customer Service Representative with Lamar McKenzie-State Farm Agent you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...

  • Daytime Member Services Representative

    2 months ago

    Cleveland, United States Goldfish Swim School Full time

    Are you a self-driven go-getter who enjoys the rush of sales? Do you enjoy prospecting for leads, presenting the merits of an award-winning program and helping your company grow? Check out Goldfish Swim School! We're not your typical company. We wear flip flops, sing on the job, tell corny jokes and love what we do! We offer paid training and set shifts that...

  • Daytime Member Services Representative

    2 weeks ago

    Cleveland, United States Goldfish Swim School Full time

    Responsive recruiter Are you a self-driven go-getter who enjoys the rush of sales? Do you enjoy prospecting for leads, presenting the merits of an award-winning program and helping your company grow? Check out Goldfish Swim School! We're not your typical company. We wear flip flops, sing on the job, tell corny jokes and love what we do! We offer paid...

  • Customer Service Representative

    3 months ago

    Cleveland, United States Misty Allen - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Misty Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you...

  • Customer Service Representative

    3 months ago

    Cleveland, United States Lamar McKenzie - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Lamar McKenzie-State Farm Agent you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance...

  • Customer Service Representative

    3 months ago

    Cleveland, United States Garrett Estes - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service and Sales Representative with State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career...

  • Customer Service Representative

    3 months ago

    Cleveland, United States The Cleveland Orchestra Full time

    **Position:** Customer Service Representative **Location:** Cleveland, OH **Job Id:** 206 **# of Openings:** 1 The Cleveland Orchestra is seeking a full-time **Customer Service Representative** who will be a highly visible, guest-facing member of the team, responsible for ensuring that guests receive welcoming, personalized and knowledgeable assistance that...

  • Financial Services Representative State Farm Agent Team Member

    3 months ago

    Cleveland, United States Jason Caples - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Financial Services Representative State Farm Agent Team Member with Jason Caples - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers...

  • Customer Service Representative

    2 months ago

    Cleveland, United States Five-S Group Full time

    Job location Customer Service Representative Customer Service Representative **Job location** ** Job location** America/Caribbean, USA, Ohio, Cleveland, OH ** City and Zip code** Cleveland, 44105 **Job details** ** Job title** Customer Service Representative ** Job type** Permanent position ** Job content** This position offers excellent health benefits, 6%...

  • Customer Service Representative

    1 month ago

    Cleveland, United States PFS - Professional Financial Services Full time

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and...

  • Customer Service Representative

    2 months ago

    Cleveland, United States PFS - Professional Financial Services Full time

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and...

  • Customer Service Representative

    2 months ago

    Cleveland, United States PFS - Professional Financial Services Full time

    Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and...