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Sr. Customer Service Admissions Representative

2 months ago

Kennedy Space Center, United States Florida Institute Of Recording Sound & Technology Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Open Date
7/2/2024

Full-Time/Part-Time
Full-Time

Exempt/Non-Exempt
Non-Exempt

Description

Sr. Admissions Representative

Why F.I.R.S.T. Institute?

F.I.R.S.T. Institute in Orlando, FL offers a fun, challenging work environment that supports teamwork and inspires professional excellence. When you consider a career with F.I.R.S.T. Institute, know you will be joining a team that is passionate about the education they provide and the growth they are looking to bring to the company.

F.I.R.S.T. Institute Mission

F.I.R.S.T. Institute's mission is to prepare students for successful entry-level careers in the digital media industry. The training philosophy centers on intensive, hands-on education, interactive distance learning, and continual advancement in technology.

About the Role

At F.I.R.S.T. Institute, our Sr. Admission Representatives guide school applicants through the application and admissions process by helping them to assess their skills, education, and career goals to choose the best program for them.

Roles and Responsibilities
  • Following up with students via phone, SMS, and email.
  • Interviewing prospective students for enrollment
  • Preparing students to start class by securing housing and other logistics for school
  • Giving our prospective students a tour of our facility both virtually and in person
  • Following up with students who have expressed interest in the program.
Schedule
  • 2 Days a week until 6 pm
  • 2 Days a week until 7 pm
  • Fridays off by 3 pm
  • Off Saturday and Sunday
Recommended Requirements
  • At least 2 years experience in a sales position or customer service-related field
Requirement
  • High School Diploma or GED
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to physically access and navigate each department at our facility.
Benefits
  • Paid Vacation
  • Paid Holidays
  • Paid Personal time off
  • Dental, Health, and Vision Insurance
  • Employee Assistance Program
  • Retirement Plan
The salary range for this role is $23.00 - $25.00 per hour.

Ideal Candidate Characteristics
  • Enjoys the thrill of helping others achieve their dreams
  • Thirsty for growth; enjoys bettering themselves day in and day out
  • Strong passion for providing incredible service to our prospects
  • Able to work independently, but understands the value of a team
  • High work ethic and standards of excellence
  • Exceptional understanding of people in a telephone environment
Tips for Applicants
  • Please visit www.first.edu to get an inside look at the vibe and feel of F.I.R.S.T. Institute to see if our company is a good fit for you
  • Submissions without resumes attached will not be considered
  • Overall social media image should be professional - a completed LinkedIn presence is preferred for all candidates


The application can be subject to close without notice

Close Date
7/26/2024

Req Number
4 24-00022

This position is currently accepting applications.