HELOC Call Center Representative
3 months ago
Who we are: Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients. Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators. Position Overview: The Call Center Representative working in a call center environment, will interact with customers to deliver information in answer to general customer inquiries and handle potential customer complaints. Their main aim is to project the professional organization image through telephone interaction. They will handle customer complaints and offer suitable proper solutions. Essential Job Functions: Handling inbound calls from external customers. Providing information on complaints regarding specific products as well as services. Transferring customer calls with complex inquiries to appropriate staff. Completing call reports and logs, and researching issues. Recognizing, documenting, and informing the supervisor regarding the trends in external customer calls. Resolving customer support related issues and providing customer with proper solution, via the troubleshooting techniques. Obtaining and evaluating all relevant data to handle complaints and inquiries. Regular attendance and punctuality Requirements: Strong communication skills and basic computer knowledge. Flexibility, proactive and perseverance. Should be able to operate well under tight pressure. Able to juggle multiple projects simultaneously. Ability to type and good product knowledge. High school diploma from an accredited institution. General education degree. Interest in working with customers. Job Environment: Fast-paced daily work output Possible long hours/overtime Required skills: The ability to work under stressful situations The ability to establish priorities quickly as circumstances dictate Ability to manage large caseloads with tight deadlines Work with direct supervision
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Call Center Representative
1 month ago
New York, United States GAR Engineering Full timeGAR Engineering is seeking a dedicated Call Center Representative to join our dynamic team within the civil engineering sector. As a front-line ambassador for our company, you will play a critical role in managing incoming calls and addressing customer inquiries, ensuring a seamless communication experience between our clients and our engineering teams. This...
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Call Center Representative
1 month ago
New York, United States eTeam Full timeJob Title: Call Center Representative Department: Corporate Payroll Operation Location: New York, NY 10004 Start Date: 11/04/2024 End Date: 01/04/2025 Hours: 40 hours per week (8 hours per day, 5 days per week) Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan Hospitals Job Description: The Call Center...
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Call Center Representative
1 month ago
New York, United States eTeam Full timeJob Title: Call Center RepresentativeDepartment: Corporate Payroll Operation Location: New York, NY 10004Start Date: 11/04/2024End Date: 01/04/2025Hours: 40 hours per week (8 hours per day, 5 days per week)Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan HospitalsJob Description: The Call Center...
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Call Center Representative
2 months ago
New York, New York, United States PrimeCare Medical, Inc Full time $25 - $35 per hourAt PrimeCare Medical, Inc., our dedication lies in delivering outstanding healthcare solutions within correctional settings. We aim to ensure that individuals in these facilities receive exceptional, compassionate medical services. As a vital member of our expanding team, the Call Center Representative is key in guaranteeing that patients, personnel, and...
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Call Center Representative
2 months ago
New York, United States SPS North America Inc Full timeReports To: The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Call Center Representative (Rep) will be responsible for general information and inbound sales calls for the client site. The Call Center rep will also be responsible for supporting the sales team on...
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Call Center Representative
1 month ago
New York, United States Equiniti Full timeManagement Level I ***This is a temporary, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 9:00 am to 4:00 pm [AM Shift] Hours: Monday - Friday, full time Some Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international provider of...
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Call Center Representative
3 weeks ago
New York, United States Medix Full timeJob Title: Healthcare Call Center Representative Location: Must be local to NYC ***do not apply if you are not in the NY area CM Support Coordinators work in tandem with another CMSC and the Care Manager to do assessments and compliance checks of their members. Will be on the phones 80% of the time and have a metric of 10 member conversations a day. These...
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Healthcare Call Center Representative
3 weeks ago
New York, United States Medix Full timeMedix is hiring a Healthcare Call Center Representative based out of New York, NY to assist with patient questions, updating information in EMR systems, and answer insurance inquires. Qualified candidates will have healthcare experience and be comfortable on the phones, working with computer systems, and working in a metric based environment. This role does...
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Call Center Representative
1 month ago
New York, United States Careers Integrated Resources Inc Full timeJob Title: Call Center Representative - Payroll Job Location: New York, NY, 10004 Job Duration: 3 months+ with possible extension Shift Time: 8 am to 4:30 pm Pay Rate: $25 - $30/h on W2 contract Duties: Schedule appointments, reminder calls to patients. Book and reschedule clinic appointments. Answer customer inquiries regarding their...
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Healthcare Call Center Representative
1 month ago
New York, New York, United States VillageCare Full timeVillageCare is seeking a skilled Member Services Representative to join our team. As a key point of contact for members and providers, you will be responsible for handling incoming calls, answering questions, and assisting with accessing services. Your daily activities will include:Handling incoming telephone calls and answering questions for members and...
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Bilingual Call Center Representative
1 week ago
New York, United States AltaStaff Full timeAltaStaff is a staffing agency currently looking for a Bilingual Call Center Representative to work with our Managed Care Client! We are looking for bilingual candidates who are fluent in Spanish, Russian, Chinese, Korean, Haitian Creole, or PunjabiThis position is fully in-office, located in Manhattan, NY Pay Rate: $18.00/hr Schedule: Full time schedule...
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Call Center Representative-Family Call Center
1 month ago
New Hyde Park, United States Parker Jewish Institute Full timeCall Center Representative-Family Call Center The Parker Jewish Institute, located in New Hyde Park, NY, is seeking dedicated Call Center Representatives to join our team of professionals on a part time/per diem basis in our Family Call Center. Parker's Family Call Center is an important communications link for family members of our patients and residents,...
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Call Center Representative II
4 months ago
New York, United States NYC Health Hospitals Full timeMetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...
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Call Center Representative
4 weeks ago
New York, United States Government Employees Insurance Company Full timeCustomer Service Representative – Buffalo, NY Ask your recruiter for details about salary!Please ensure you read the below overview and requirements for this employment opportunity completely.When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your...
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Call Center Representative II
4 weeks ago
New York, United States MetroPlusHealth Full timeJob DescriptionJob DescriptionEmpower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health +...
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Call Center Representative
1 week ago
New York, United States SPS North America Inc Full time#parttimeJob Title: Customer Support Representative/ Call Center RepresentativeReports To: The Customer Support Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Customer Support Representative will play a crucial role in providing administrative assistance and top-notch...
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Call Center Representative II
4 weeks ago
New York City, United States MetroPlusHealth Full timeEmpower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...
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Call Center Representative-Delaware
1 week ago
New Castle, United States Gainwell Technologies - HMS Holdings Corporation Full timeAs Call Center Representative-Delaware (Hybrid), you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passio Call Center, Representative, Technology, Healthcare
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Call Center Representative
4 months ago
New Haven, United States Yale New Haven Health Full timeOverview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responds to a wide range of customer calls in a fast-paced...
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Call Center Representative
4 weeks ago
New Whiteland, IN, United States Government Employees Insurance Company Full timeCustomer Service Representative – Indianapolis, INSalary: $20.00 per hour / $40,300.00 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Indianapolis, IN...