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Seattle, United States AccorHotel Full timeCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Be part of a legacy of...
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Front Desk Agent
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Seattle, United States AccorHotel Full timeCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Be part of a legacy...
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Front Desk Agent Full Time
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Seattle, Washington, United States FAIRMONT Full timeJob DescriptionBe part of a legacy of exceptional service and join our dedicated team at Fairmont Olympic Hotel as a Front Desk Agent As our Front Desk Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication...
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Front Desk Agent
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Seattle, United States FAIRMONT Full timeJob DescriptionJob DescriptionCompany DescriptionLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of...
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Front Desk Agent
2 months ago
Seattle, United States AccorHotel Full timeCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Be part of a legacy of...
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Front Desk Agent
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Seattle, United States MCR Hotels Full timeThe Front Desk Agent at the Residence Inn by Marriott SeaTac is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...
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Front Desk Agent
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Seattle, United States MCR Hotels Full timeThe Front Desk Agent at the Residence Inn by Marriott SeaTac is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...
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Front Desk Agent
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Seattle, United States Lodging Dynamics Full time** $250 Signing Bonus after completing 90 days of employment** The Front Office Agent is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, and during their stay, from check-in to checkout. This employee will be responsible for registration, checkout, and cashiering. What you will be doing: Welcome and...
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Front Desk Agent
3 months ago
Seattle, United States Motel 6 -- Seattle Full timeJob DescriptionJob DescriptionFront Desk AgentDirects and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to Motel 6 Brand Standards policy. Directs other employees and prioritizes job duties when General Manager is away from the hotel.Acts as Manager-on-Duty, GSR in the absence of...
Front Desk Agent
1 month ago
Job Description To manage all activities relevant to the Front Desk such as the reception, check in/out, cashiering, foreign exchange, and assisting guests with inquiries. KEY ROLES & RESPONSIBILITIES Provide warm, sincere, and engaging service that ensures Guests feel valued. Treat each and every Guest as a unique individual. Anticipate Guests’ needs with thoughtful and personal touches. Resolve Guest problems and never say “no” without offering an alternative. Be an ambassador for the Brand, Hotel, Community, and Colleagues. Be guided by Accor core values: Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust, and Respect. Take an active, positive role within the Hotel. Maintain a professional appearance. Participate in pre-shift briefings and monthly meetings to ensure open lines of communication. Register and room all guest arrivals according to established procedures. Perform check in, check out, and room change procedures and ensure all data are accurately entered into the hotel system. Maintain cashier float and ensure accurate daily report of all money received. Cash hotel guests’ personal and travelers checks and assist with currency exchange. Keep abreast of all modifications to accounting policies and procedures. Attend to guests’ requests for using the service of safety box at all times. Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Le Club Accor Programs, and Fine Resort & Hotel programs. Attend to guests’ complaints, inquiries, and requests; refer problems to Supervisor/Manager. Be familiar with other Raffles properties to assist guests indicating any next destination on the registration card in making onward bookings. Ensure that guests depart the hotel with a positive impression of hotel service. Perform the audit balances and prepare all reports for audit in an orderly fashion. When on night shift, check night report, prepare morning report, and prepare all necessary forms for guest arrivals. Maintain comprehensive knowledge of standard reservation procedures. Maintain exemplary department standards of behavior, appearance, and attitude. Ensure front desk work area is kept clean and in an orderly state at all times. Be fully aware of the Credit policy. Adhere to Occupational Health & Safety policies and procedures. Perform related duties and special projects assigned. Qualifications Post-Secondary Education or relevant qualifications in Hotel Management. Minimum 2 years Front Desk/Guest Relations experience preferably in a four or five-star hotel. Additional Information Strong written and verbal communication skills in English and French. Able to develop rapport with and gain support from Colleagues and Management staff. Ability to work cohesively with co-workers as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times. Ability to promote positive relations with all guests and colleagues. Able to exercise good judgment with difficult guests. Understanding and ability to work in a multi-cultural environment. #J-18808-Ljbffr
