CUSTOMER SERVICE TEAM MEMBER

1 month ago

North Canton, United States Chick-fil-A Full time
Description
CUSTOMER SERVICE TEAM MEMBER / Chick-fil-A Dressler Rd

FOOD SERVICE WORK IS HARD NEVER WORK ON A SUNDAY AGAIN

If you are looking for an awesome, healthy, team-oriented, drama free, generous environment, this job may be for you. We are looking for team members who have a desire to impact the Canton community (and beyond) with remarkable hospitality and intentional care for others.

This job is incredibly fast-paced and may not be for everyone. Do you have what it takes to be a part of the best restaurant team in Canton, Ohio?

Role

The Customer Service Team Member is responsible for creating remarkable guest experiences.

Who We Are:
  • One of the fastest-growing quick-service restaurants in the country
  • Industry leader in Customer Service & Hospitality
  • Family-owned company
Our Benefits:
  • Access to scholarships at up to $2,500 per year
  • Free college tuition through Point University, West Point, GA
  • Subsidized medical coverage
  • Sundays Off
  • Flexible Schedule
  • Food Discounts
  • Positive Work Environment
  • Opportunities for Advancement
BASIC FUNCTIONS:

In order to fulfill this role, the Team Member needs to
  • Be an ambassador for our overall restaurant vision: Canton's most caring and trusted restaurant.
  • Embody our Values: We are here to serve. We unite as one. We know the best is yet to come.
  • Maintain excellence in character and conduct
  • Diligently seek to maintain the unity of the team
  • Create remarkably fast, accurate, and caring guest experiences
We're looking for our next great Front of House Team Members

As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness at the counter, dining room, restrooms, observe health and sanitation guidelines, and ensure each guest leaves with a smile We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.

Requirements
  • Minimum 14+ years old
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to safely operate all equipment, pans, dishes, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
Position Type: Part-time or Full-time

Rate: FT $15-$16

PT $12-$14

Schedule: Must have weekend availability. Must be available to open or close twice a week.

Requirements
  • Must have Friday and Saturday availability
  • Must be available to open or close 2 days per week
  • Ability to multitask
  • Ability to work at a quick, yet efficient and thorough pace SAFELY
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Positive attitude
  • Customer Service-Oriented


Company Information
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

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