Waiter/Waitress

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team

What you get to do:

• Interact with guests by greeting and providing excellent service
• Provide prompt, proper service to guests as set forth by management to ensure guest comfort and satisfaction
• Review daily specials, explain menu items, make suggestions and recommendations, take orders and ensure the orders are filled in a timely manner
• Check and ensure appropriate drinking age and monitor guest consumption of alcohol, following all company and state guidelines
• Operate cash register for cash or credit card transactions
• Ensure that all food and beverage served are of the quality set forth by the management as designated by the recipes
• Review daily specials, take orders and ensure the orders are filled in a timely manner
• Set up and clear tables in assigned areas
• Perform side work, which includes many cleaning duties and stocking
• Keep all work areas and stations clean, orderly and sanitary
• Perform other duties as assigned

What it takes to succeed

• At least 18 years of age
• Comfortable and able to work with all food types, including food allergens in any dining facility
• At least 3 years serving experience in a full service restaurant
• Strong written and verbal communication skills
• Able to communicate effectively with ambassadors, guests and leadership
• Able to provide exceptional guest service
• Excellent cash handling skills
• Able to learn and effectively use computerized guest order system
• Able to complete and successfully pass required SafeStaff training
• Able to complete provided Responsible Vendor Training (Alcohol)
• Able to maintain composure in stressful situations, multitask, make quick decisions, troubleshoot problems with training, and adapt to changes in a fast-paced work environment
• Able to push/pull up to 55 pounds
• Able to lift and carry up to 55 pounds
• Able to stand for entire shift, up to 8 hours
• Able to move freely around work areas
• Able to bend, reach, twist, and turn with complete flexibility
• Able to work in a team environment
• Comfortable with completing all cleaning duties, including use of cleaning chemicals
• Available to work varying shifts/hours based on park needs, to include opening, mid, and closing shifts; night events, weekends, and holidays

What else is important:

• Previous full service restaurant experience preferred
• Bilingual preferred

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

---