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SAINT LAURENT Client Advisor Topanga
1 month ago
Summary ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear. Job Description We a re c urr e n t l y seek ing a Client Advisor to join our d y n am ic boutique t e a m. ROLE The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards. MISSION Provide outstanding client and after-sale service to all visitors and clients Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests Cultivate a robust client portfolio to secure a proactive and growing business Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture Show a transparent and genuine attitude with the client and create a unique connection with them Communicate in a professional and sincere way, with clients and colleagues Effectively use all the available tools to optimize business opportunities Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit Upholds and adheres to all company policies and operational procedures PROFILE Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality Have passion for the fashion culture, like to create personalized looks Have a business mindset and an entrepreneurial spirit Strong team spirit to achieve common goals At ease with using tools and applications, adapts quickly with new technology Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity Proactive, passionate & with a problem-solving attitude Excellent written, oral & listening skills, in English and local language, additional languages preferred Embrace change and see it as an opportunity to grow and develop A reasonable estimate of the base compensation range for this position is $19/hr. - $20/hr. with commission eligibility. S a i n t Lauren t i s c o mm i tt e d t o bu i l d i n g a d i v er s e w ork f or c e . W e be li e v e d i v er s i t y in a l l i t s f or m s – gender , age , na t i ona li t y , c u l t ure , re li g i ou s be li e f s and s e x ua l or i en t a t i o n – enr i c h e s t h e w or k p l a c e . I t open s u p oppor t un i ti e s f o r peop le t o e x pres s t he ir t a l en t , b o t h i nd i v i dua l l y an d c o ll e ct i v e l y an d i t he l p s f os t e r ou r ab il i t y t o adap t t o a c hang i n g w or l d . A s a n E qua l O ppor t u n i t y E m p l o y e r, w e w e l c o m e an d c ons i de r app li c at i on s f ro m a ll qua li f i e d cand i da t e s , regard l e s s o f t he ir bac k ground. Job Type Regular Start Date 2024-08-30 Schedule Full time Organization YSL America Holding Inc. About Kering A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2022, Kering had over 47,000 employees and revenue of €20.4 billion. Join us to shape the Luxury of tomorrow with us. JOIN US Can’t find a role that fits right now? Send us your CV today. Our team is always on the lookout for extraordinary talent for open positions. #J-18808-Ljbffr
