Customer Care Representative
4 weeks ago
** Customer Care Representative (9am-530pm)**
**Job Category****:** Ind Contributor-NonExempt **Requisition Number****:** CUSTO10921 Showing 1 location **Job Details**
**Description**
* Expedites customer requests.
* Serves as liaison to internal and external service providers to facilitate resolutions on behalf of the customer.
* Offers suggestions for replacement items when an item is out of stock in the warehouse.
* Upsells products to compliment items ordered by customer.
* Seeks ways to contribute to the company's overall success.
* Processes credit card charges, credits & debits within 48 hours.
* Manages and maintains customer credit card account detail in CyberSource as well as updating notes in required CS tools.
* Maintains current and accurate knowledge of system, product, vendor, and company procedures, policies and to support professional growth.
* Understands and demonstrates Company Core Values.
* Seeks ways to contribute to the company's overall success
* Performs other duties as assigned.
**Skills/Knowledge Required**
* Strong customer service skills.
* Strong oral and written communication skills.
* Professionalism with the ability to balance urgency and decisiveness with customer service relationship skills and attention to detail.
* Strong time management and organizational skills, including ability to manage and prioritize multiple tasks.
* Ability to acquire information from customers to drive solutions and meet customer needs.
* Strong follow up skills to ensure timely resolution in meeting customer needs.
* Ability to learn and navigate Company tools and resources as required by role.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
-
Customer Service Representative
14 hours ago
Suwanee, United States Caliber Collision Centers Full timeService Center Johns Creek WHATS IN IT FOR ME? Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Begin accruing day 1 Career growth opportunities - We promote from within! A career for life - You'll gain hands-on experience within a production...
-
Customer Service Representative
1 day ago
Suwanee, United States UroStat Healthcare Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative - Medical Supply to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and service opportunitiesProvide information about the products and...
-
Entry Level Sales Representative
5 days ago
Suwanee, United States Jet Management Executives Full timeJob DescriptionJob DescriptionIf you have been wanting to start your career in sales but have no experience, then look no further! Jet Management is looking to immediately bring on a new Entry Level Sales Representative. We are seeking talented individuals to be a part of our Entry Level Sales Representative team in efforts to keep up with our overwhelming...
-
Account Representative
1 day ago
Suwanee, United States SearchLogic Recruiting LLC Full timeRemote Role Growing International Chemical Distribution Company headquartered in Suwanee, GA has an immediate need for an Account Representative, an excellent role for a Supply Chain Graduate. This role will actively work with Suppliers, Customers and Internal Teams to help facilitate the purchasing and logistics of their products. Outstanding opportunity to...
-
Inside Sales Representative
7 days ago
Suwanee, United States TalentCompass Full time*Company Background *Our client is a premier distributor and seller of stone fabrication supplies, equipment, and tools. They have several retail locations throughout the United States where they provide quality products and services for the stone, tiling, and concrete markets.*The Position *Our client is looking for an Inside Sales Representative to manage...
-
Inside Sales Representative
7 days ago
Suwanee, United States TalentCompass Full time*Company Background *Our client is a premier distributor and seller of stone fabrication supplies, equipment, and tools. They have several retail locations throughout the United States where they provide quality products and services for the stone, tiling, and concrete markets.*The Position *Our client is looking for an Inside Sales Representative to manage...
-
Guest Service Representative
4 weeks ago
Suwanee, United States Clipper Petroleum Full timeJob DetailsLevel Entry Job Location Store #40 - Suwanee, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail DescriptionPOSITION SUMMARY: The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are...
-
Guest Service Representative
4 hours ago
Suwanee, United States Clipper Petroleum Full timeJob DetailsLevel Entry Job Location Store #40 - Suwanee, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail DescriptionPOSITION SUMMARY: The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are...
-
Customer Success Specialist
4 weeks ago
Suwanee, United States brightfirellc Full timeJob DescriptionJob DescriptionSalary: ABOUT BRIGHTFIRE We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management,...
-
Business Development Representative
1 week ago
Suwanee, United States Rocket IT Full timeAt Rocket IT, we empower people through human connections and better IT. We're driven by a desire to help people thrive, starting with our internal team. We're looking for a Business Development Representative (BDR) who thrives in a fun, fast-paced environment and is enthusiastic about making meaningful business connections and helping others succeed.As...
-
Dialysis Program Manager Registered Nurse
8 hours ago
Suwanee, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and patient and staff...
-
Dialysis Program Manager Registered Nurse
15 minutes ago
Suwanee, United States Fresenius Medical Care Full timeJob DescriptionPURPOSE AND SCOPE: Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and...
-
Business Development Representative
3 days ago
Suwanee, United States Rocket IT Full timeAt Rocket IT, we empower people through human connections and better IT. We're driven by a desire to help people thrive, starting with our internal team. We're looking for a Business Development Representative (BDR) who thrives in a fun, fast-paced environment and is enthusiastic about making meaningful business connections and helping others succeed. As...
-
Business Development Representative
4 weeks ago
Suwanee, United States Rocket IT Full timeJob DescriptionJob DescriptionAt Rocket IT, we empower people through human connections and better IT. We’re driven by a desire to help people thrive, starting with our internal team. We’re looking for a Business Development Representative (BDR) who thrives in a fun, fast-paced environment and is enthusiastic about making meaningful business...
-
Suwanee, United States UroStat Healthcare Full timeJob DescriptionJob DescriptionWe are seeking an Outside Sales Representative-Diabetic Supplies/Atlanta to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Travel to clients within 2 hour radius - AtlantaPresent and sell company products and services to new and existing customersProspect and...
-
Dialysis Program Manager Registered Nurse
5 days ago
Suwanee, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and patient and...
-
Dialysis Program Manager Registered Nurse
23 hours ago
Suwanee, United States Fresenius Medical Care North America Full timePURPOSE AND SCOPE: Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and patient and staff...
-
Sales Development Representative
4 weeks ago
Suwanee, United States MIS Solutions Inc. Full timeJob DescriptionJob DescriptionWhy Work with Us?Competitive salary and commission structureHealth, dental, and vision insuranceRetirement savings planCompany-paid Life/AD&D Performance-based service metricsPaid holidays16 days PTO first year, expanded plan afterwardsIncentive Plan for Employee and Client ReferralsComplimentary gym membership within walking...
-
Outside Sales Development Representative
3 weeks ago
Suwanee, United States MIS Solutions, Inc. Full timeWhy Work with Us? Competitive salary and commission structureHealth, dental, and vision insuranceRetirement savings planCompany-paid Life/AD&D Performance-based service metricsPaid holidays16 days PTO first year, expanded plan afterwardsIncentive Plan for Employee and Client ReferralsComplimentary gym membership within walking distance of our officeOngoing...
-
Outside Sales Development Representative
3 weeks ago
Suwanee, United States MIS Solutions, Inc. Full timeWhy Work with Us? Competitive salary and commission structureHealth, dental, and vision insuranceRetirement savings planCompany-paid Life/AD&D Performance-based service metricsPaid holidays16 days PTO first year, expanded plan afterwardsIncentive Plan for Employee and Client ReferralsComplimentary gym membership within walking distance of our officeOngoing...