Current jobs related to Member Service Representative - Lakewood - Navy Federal Credit Union


  • Lakewood, United States YMCA of Pierce and Kitsap Counties Full time

    The YMCA of Pierce and Kitsap Counties is seeking aMember Services Representativeto join our team! The YMCAfocuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods. This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening...


  • Lakewood, United States YMCA of Greater Cleveland Full time

    At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community. Member Service Representatives are responsible for conducting all member...


  • Lakewood, Washington, United States Kao Xiong - State Farm Agent Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other agency team members to ensure seamless service...


  • Lakewood, California, United States First City Credit Union Full time

    Job Summary:We are seeking a skilled Cash Services Representative to join our team at First City Credit Union.About the Role:This is a fantastic opportunity for an individual looking to start or advance their career in the financial services industry. As a Cash Services Representative, you will be responsible for processing member transactions, providing...


  • Lakewood, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...


  • Lakewood, Washington, United States Domino's Pizza LLC Full time

    Job DescriptionDomino's Pizza LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • Lakewood, United States Circle K Full time

    Circle K - 2626 Del Amo Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Lakewood, United States LoanMax Title Loans Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing loans, handling cash transactions, and making collections calls.Key...


  • Lakewood, United States Planet Fitness Full time

    Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesCustomer Service Representative greets members, prospective members and guests, providing exceptional...


  • Lakewood, United States Circle K Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent...


  • Lakewood, Washington, United States Collabera Full time

    Job Title: Customer Service RepresentativeJob Summary:Collabera is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring smooth operations of the service center.Key Responsibilities:•...


  • Lakewood, United States Blue Shield Of California Full time

    Your Role Apply below after reading through all the details and supporting information regarding this job opportunity. The Social Services Representative, Advanced will report to the Supervisor, Social Services. In this role you will provide telephonic social services support and resource referrals for high acuity Blue Shield Promise members, in addition to...


  • Lakewood, United States Blue Shield Of California Full time

    Your Role Do not wait to apply after reading this description a high application volume is expected for this opportunity. The Social Services Representative, Advanced will report to the Supervisor, Social Services. In this role you will provide telephonic social services support and resource referrals for high acuity Blue Shield Promise members, in addition...


  • Lakewood, United States Caring Transitions Full time

    Job SummaryWe are seeking a skilled and compassionate individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to clients while working closely with management and other team members to maintain operational standards and procedures.Key...


  • Lakewood, United States National Veterinary Associates Full time

    CSR Chambers Creek Veterinary Hospital has an opening for a Client Service Representative (CSR) to join our amazing team of support personnel, LVTs and Doctors. The CSR position is a crucial position in the veterinary hospital. These extraordinary i Customer Service Representative, Customer Service, Representative, Retail, Hospital


  • Lakewood, United States PRISM Vision Group Full time

    The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue...


  • Lakewood, United States Houston Fitness Partners Full time

    Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,000 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the "Judgment Free Zone." Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness....


  • Lakewood, Ohio, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers. Your role will involve taking orders over the phone and in person, handling customer inquiries, and maintaining a...


  • Lakewood, New Jersey, United States Swift Staffing Group Full time

    Job SummarySwift Staffing Group is seeking a skilled Customer Service Representative to join our team in Lakewood. As a key member of our Health Insurance team, you will play a vital role in assisting clients in selecting the most cost-effective insurance options.Key Responsibilities:Provide guidance on healthcare, employee benefits, life insurance, and...


  • Lakewood, Ohio, United States Lindsay Perrico - State Farm Agent Full time

    Marketing Service RepresentativeWe are seeking a motivated and detail-oriented Marketing Service Representative to join our team at Lindsay Perrico - State Farm Agent. As a Marketing Service Representative, you will work closely with our agent to establish and meet marketing goals, develop leads, schedule appointments, identify customer needs, and market...

Member Service Representative

2 months ago


Lakewood, United States Navy Federal Credit Union Full time

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

  • Analyze, research and resolve problems and discrepancies related to member accounts/loans
  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
  • Counsel current and prospective members about Navy Federal's products and services
  • Ensure cash and other negotiable instruments are handled properly
  • Identify opportunities to cross service products and increase product penetration
  • Perform platform banking functions
  • Assist level I team members
  • Understand and comply with federal and other regulations relating to financial products and services
  • May assist with Branch Office vault opening, closing and balancing procedures
  • May serve as a Branch Office and/or ATM vault custodian
  • Perform other duties as assigned

Qualifications

  • Ability to work independently and in a team environment
  • Working knowledge of savings and checking products, accounts and services
  • May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need
  • Effective active listening skills to accurately respond to inquiries and account requests
  • Effective organizational, planning and time management skills
  • Effective research, analytical, and problem solving skills
  • Effective skill building effective relationships through rapport, trust, diplomacy and tact
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective skill maintaining composure in a high production and changing environment
  • Effective skill navigating multiple screens and PC applications and adapting to new technologies
  • Effective skill performing mathematical calculations and working accurately with numbers
  • Effective verbal and written communication skills

Desired Qualifications

  • Experience in member/customer service preferably in a call center, retail banking or financial institution
  • Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 2125 South Webster Street, Suite 101, Lakewood, CO 80227

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. * Best Companies for Latinos to Work for 2024 * Computerworld Best Places to Work in IT * Forbes 2024 America's Best Large Employers * Forbes 2023 The Best Employers for New Grads * Fortune Best Workplaces for Millennials 2023 * Fortune Best Workplaces for Women 2023 * Fortune 100 Best Companies to Work For 2024 * Military Times 2023 Best for Vets Employers * Newsweek Most Loved Workplaces * Ripplematch Campus Forward Award - Excellence in Early Career Hiring * Yello and WayUp Top 100 Internship Programs From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.