Current jobs related to Added - a day ago Customer Service Rep II Heredia , Heredia | - Boise - OTSI

  • Customer Service Representative II

    1 week ago

    Boise, Idaho, United States Cardinal Health Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Cardinal Health. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and professional service to customers via phone, email, and chatProcess...

  • Member Services Rep Full Time Day

    5 months ago

    Boise, United States Planet Fitness Full time

    Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative to join our team!   As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member...

  • Member Services Rep Full Time Day

    2 months ago

    Boise, United States Planet Fitness Full time

    Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an...

  • Future Opening: Member Services Rep Full Time Day

    5 months ago

    Boise, United States Planet Fitness Full time

    Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative  to join our team! BILINGUAL English/Spanish are encouraged to apply!  As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring...

  • Field Service Engineer II

    4 days ago

    Boise, Idaho, United States Applied Materials Full time

    Job Title: Field Service Engineer IIAt Applied Materials, we are seeking a highly skilled Field Service Engineer II to join our team. As a Field Service Engineer II, you will be responsible for installing, maintaining, and upgrading our cutting-edge equipment at customer sites around the globe.Key Responsibilities:Assist senior engineers with installing...

  • Field Service Technician II

    4 weeks ago

    Boise, Idaho, United States NCR VOYIX Full time

    About NCR VOYIXNCR VOYIX is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust...

  • Customer Service Specialist

    5 months ago

    Boise, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsBoise, ID, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011864 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart, about...

  • Field Service Engineer II

    2 weeks ago

    Boise, Idaho, United States ASM Company Full time

    Job Title: Field Service Engineer IIAt ASM, we are seeking a highly skilled Field Service Engineer II to join our team. As a key member of our global service organization, you will be responsible for performing installations, preventative maintenance, and remedial repair maintenance on complex electronic/electro-mechanical semiconductor capital equipment at...

  • Customer Service Representative

    1 week ago

    Boise, Idaho, United States WaFd Bank Full time

    Customer Service RepresentativeWaFd Bank is seeking a Customer Service Representative to provide exceptional service to our clients. As a CSR, you will be the first point of contact for our customers, handling transactions, answering questions, and resolving issues in a professional and courteous manner.Key Responsibilities:Provide excellent customer...

  • Member Services Rep Full Time

    5 months ago

    Boise, United States Planet Fitness Full time

    Position: Member Services Rep - Full Time - Afternoon/Evening We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests,...

  • Product Owner II

    2 weeks ago

    Boise, Idaho, United States Nelnet Full time

    About NelnetNelnet is a professional services company that provides payment technology, education services, and learning management solutions to education and faith-based organizations. With over 40 years of experience, we've been serving our customers, associates, and communities to make dreams possible.Job SummaryWe're seeking a highly skilled Product...

  • Field Service Engineer II

    2 months ago

    Boise, Idaho, United States Principal Service Solutions Full time

    Job DescriptionCompany OverviewPrincipal Service Solutions is a leading technical workforce provider dedicated to safeguarding the quality of operations at high-tech companies. Our mission is to create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.Job SummaryWe are seeking a detail-oriented...

  • Customer Service Representative

    1 week ago

    Boise, Idaho, United States Michaels Stores, Inc. Full time

    Job SummaryMichaels Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will also be responsible for completing truck unloading and merchandise duties...

  • Customer Service Representative

    2 weeks ago

    Boise, Idaho, United States Frontier Management (OR) Full time

    Concierge Job DescriptionAt Frontier Management, we are seeking a skilled Concierge to join our team at one of our beautiful Assisted Living and Memory Care communities in Boise, Idaho. As a Concierge, you will play a vital role in ensuring the smooth operation of our community and providing exceptional customer service to our residents and their...

  • Specialist Customer Service and Logistics

    1 week ago

    Boise, United States SAS Retail Services Full time

    Warehouse Logistics SupervisorAt our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors. Provide special tracking...

  • Specialist Customer Service and Logistics

    4 weeks ago

    Boise, United States SAS Retail Services Full time

    Warehouse Logistics Supervisor At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors.  Provide special...

  • Specialist Customer Service and Logistics

    1 month ago

    Boise, United States SAS Retail Services Full time

    Warehouse Logistics Supervisor At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors.  Provide special...

  • Specialist Customer Service and Logistics

    1 month ago

    Boise, United States SAS Retail Services Full time

    Warehouse Logistics Supervisor At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors. Provide special...

  • Specialist Customer Service and Logistics

    4 weeks ago

    Boise, United States Advantage Sales and Marketing, LLC Full time

    Minimum: USD $20.00/Hr. Maximum: USD $20.00/Hr. Warehouse Logistics Supervisor At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across...

  • Business Process Manager II

    4 weeks ago

    Boise, Idaho, United States Nelnet Full time

    About NelnetNelnet is a professional services company that provides payment technology, education services, and learning management solutions to education and faith-based organizations. With over 40 years of experience, we've been serving our customers, associates, and communities to make dreams possible.Job SummaryWe're seeking a highly skilled Business...

Added - a day ago Customer Service Rep II Heredia , Heredia |

5 months ago

Boise, United States OTSI Full time

**Location**

Added - a day ago Customer Service Rep II Others Heredia, Heredia | Contract **Related Others Jobs**

Heredia, Heredia Heredia Heredia Heredia, Heredia Heredia, Heredia **Job Description**

**Were looking for a Customer Service Rep II**

What your role will be like The company is looking for high energy, customer- oriented individuals to support VMwares own sales channel on VMwares different programs. The Specialist will be the first point of contact for VMwares sales teams supporting Velocloud, SBU and other key products. The specialist will communicate with the requester by CRM, email, or phone. To resolve issues and queries, the specialist will coordinate with the relevant cross functional teams to provide expedite and provide resolution. The successful candidate will be professional, friendly, and responsive to customers needs with an emphasis of problem solving and accountability.

* Respond to emails from internal customers as example: sales teams by providing a positive experience in all interactions.

* Follow up on any open issues to resolve internal requests quickly.

* Support email inquiries of internal customers regarding end-to-end sales process.

* Perform outbound calls when required.

* Summarize call, chat and email volumes to management.

* Provide feedback on process, top inquiries, system issues to management.

* Escalate inquiries/technical issues to the subject matter expert. Obtain management support to resolve open issues as required.

* Work closely with other specialists in other regions and share info.

* Attend & organize meetings with stakeholders.

* University Bachelors degree (or advanced student)

* Advanced English level C1

* Experience in customer service or any customer facing environment an advantage.

* Excellent communication skills in English, both written and verbal, additional languages an advantage

* Quick learner and be able to comprehend interdependency of multiple programs/processes

* Ability to stay calm, cool, and collected when dealing with difficult situations.

* Exceptional organizational and problem-solving skills; keen attention to detail.

* Strong team player but willing to speak up and share ideas.

* Ability to identify root cause of an issue/inquiry and offer solutions.

* Self-motivated in a cross-functional, fast-paced and dynamic & uncertain environment

* Hands on experience with PRM systems, Sales Force experience preferred.

* Proficient with MS Office Suite

* Sense of urgency & ownership when managing different situations and/or cases.