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Credit Analyst
2 months ago
We are seeking a detail-oriented and proactive Credit Analyst to join one of our clients in Garden Grove.
Key Responsibilities:
- Conduct comprehensive credit investigations and analyze credit data related to loan applications.
- Verify and update credit information as requested by clients to support the mortgage underwriting process.
- Provide operational support to the production team throughout the credit report supplement process.
- Resolve customer problems and inquiries via telephone.
- Handle inbound consumer and client calls efficiently and professionally.
- Perform word processing tasks, including general correspondence and data entry.
- Interface with customers regarding inquiries, complaints, and providing exceptional customer service.
- Conduct effective internet research for documentation to assist with verification requests.
- Analyze credit files to identify the causes of missing data and changes to credit information.
- Proven experience as a Credit Analyst or in a similar role.
- Strong analytical skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to manage multiple tasks and meet deadlines.
- Strong problem-solving skills and ability to work independently.
- Knowledge of credit reporting and analysis techniques.
- Can type 30 WPM
- Must be able to work any of the following shifts: 7 am-3:30 pm, 8:30 am-4 pm, 9:30 am-6 pm, 11 am-8 pm.
