Medical Front Desk Receptionist

24 hours ago

Massapequa, United States New York Health Full time
Medical Front Desk Receptionist
Massapequa, NY
Organization: New York Health (NYH) - PCP

Why Join Us?

New York Health (NYH) is revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With advanced facilities and a commitment to personalized healthcare, NYH is raising the standard for patient care in our communities. Join us in our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

In this role, you will:
  • Be responsible for the daily opening and closing procedures of the office.
  • Welcome all patients and visitors by greeting them in a pleasant, professional manner.
  • Assist in comforting patients and maintaining reception area.
  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
  • Collect co pays and balance total finances of the office on a daily basis.
  • Assist patients with the completion of all necessary forms and documentation.
  • Build and maintain patient records through the use of the practice EMR system.
  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
  • Assist with the daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
  • Maintain daily operations of the office by following standard policies and procedures
  • Perform tasks as assigned for special projects.

We require:
  • High School diploma with at least 2 years of patient facing reception experience
  • Bachelor's Degree preferred
  • Excellent oral and written communication skills
  • Ability to accept direction and work within a team concept
  • Strong customer service skills.
  • 1yr of an EMR experience-Preferred
What we offer:

Salary: Starting at $25 per hour
Benefits: Tuition reimbursement, Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nyhealth.com
Follow us on Facebook: NYH on Facebook

*New York Health is an Equal Opportunity Employer.*

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