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Store Lead

4 months ago

Norwalk, United States Childrens Place, Inc. Full time

Location:

Norwalk, Connecticut

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

* Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

* High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag

Skills and Behaviors:

* Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$17.69 - $23.88 Per Hour