Content Manager

2 weeks ago

Sunnyvale, United States WPP plc Full time
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.
What does a Content Manager do at Hogarth?

The Content Management organization at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Content Manager role reports to a Manager, Interactive Content, and works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes mastery of the content management and publishing operations in support of our client's product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).

Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the organization, supporting projects and initiatives from the content management perspective, and maintaining full knowledge of an ever-evolving set of tools and processes.

(Note: This is a role focused on top-quality content production and publishing, with strong experience in content management tools and processes. It is not a content creation, design, or marketing job.)

Responsibilities:
  • Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance
  • Ensure the quality of your own deliverables to client
  • Collaborate cross-functionally and proactively with internal and external teams, with high attention to communication standards
  • Work with developer teams to plan page structures and ways to approach projects.
  • Lead smaller projects as assigned with the support of the team
  • Balance and prioritize multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
  • Work within the content management org to contribute to documentation and training
  • Maintain complete understanding of the complexities of CMS and other internal tools
  • Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization
Requirements:
  • Minimum of 2 to 4 years experience working on web production teams
  • Experience with localization and managing content for a global audience, using a CMS
  • Knowledge of how content management and other related system processes work
  • Experience working with a git client application (Tower, SourceTree, etc.) a plus
  • Knowledge of HTML, JSON, and XML a plus
  • Ability to test and report on CMS issues, and communicate those issues to both technical and non-technical personnel
  • Experience working with toolsets as they're being created and rolled out.
  • Demonstrated success working with defined business processes and workflows
  • Excellent interpersonal skills, with a demonstrated ability to work with others in an unpredictable environment
  • Flexible personality and schedule to deal with rapidly-changing, time-constrained launch schedules
  • High degree of ownership and accountability
  • Highly detail-oriented, organized, and patient, with ability to handle ambiguity


At Hogarth California, the base salary for this position at the time of this posting may range from $50 to $66/hr. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here (opens in a new tab)for more details.

#LI-DO1 #LI-Hybrid

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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