![Alaska Primary Care Association](https://media.trabajo.org/img/noimg.jpg)
Health Center Operations and Quality Director
3 weeks ago
Brief Description
Position Summary
This position is responsible for all aspects of the Health Center Operations and Quality (OPS) department programs and services, and the alignment of OPS priorities with APCA’s strategic goals, funded commitments, APCA capacity, and resource availability. The OPS Director leads the department to understand and address health center needs and to improve health center and patient outcomes related to health center operations, and population health/clinical quality improvement.
The Director provides strategic leadership, plans, directs, coordinates, and provides administrative and programmatic oversight of the activities of the Health Center Operations and Quality Department, ensures program quality, and collaborates with partner organizations, constituents, and interested parties.
The OPS Director has supervisory and budgetary authority and responsibility for the department. The OPS Director is responsible for the implementation of appropriate policy as it relates to the planning, delivery, and evaluation of services delivered by the OPS department. The OPS Director is a member of APCA leadership, of critical importance is the positive promotion of the PCA both internally and externally.
Essential Duties and Responsibilities
include the following:
Other duties may be assigned, as necessary.
Strategic Leadership
Develop and provide vision, strategic direction, and leadership for APCA’s efforts to support health center operations and population health/quality improvement, with input from leadership and stakeholders and in alignment with APCA’s strategic goals and funding requirements.
Drive assigned APCA strategic initiatives including project plan development, implementation, execution, and evaluation while meeting all deadlines and in collaboration with other APCA leadership.
Collaboratively leads and partners to position APCA for success in the areas of health center operations, population health and quality improvement.
Guide managers to develop and implement short- and long-term performance measures based on health center needs and manage programs and staff to improve outcomes as indicated by the performance measures, and within the goals of APCA and the Department.
Management and Supervision
Provide comprehensive senior level coordination, management, and subject matter expertise for health center operations and population health/quality improvement activities of APCA.
Identify and manage progress toward outcomes that reflect both project or program status as well as the impact on health or health center outcomes.
Leadership and management responsibility for the health center operations, population health and quality improvement activities of the organization.
Provide internal and external policy-driven guidance and assistance to internal and external customers.
Develop and manage budgets that support Department activities and grants, in collaboration with the Finance Officer and other APCA leadership.
Exhibit strong positive social intelligence when managing the Department.
Support staff members to achieve their best and highest potential through identifying strengths and areas in which professional development are warranted; providing honest and constructive performance and professional conduct feedback.
Evaluate and analyze problems and select and implement an effective course of corrective action.
Providing effective distribution of work activities among staff, and effective planning to meet deadlines.
Exhibits strong communication, social/emotional intelligence, and soft skills in relationship development with colleagues, CHCs, and partners. Models these behaviors to support their development in others. Provides honest and constructive feedback to colleagues.
Participate in and lead in professional development activities and maintains professional affiliations.
Provide oversight of day-to-day activities of the Department, including the execution of work plans and implementation of specific projects, adherence to required budgets, and other tasks as specified.
Ensure cross-departmental collaboration in appropriate areas.
Manage the creation and submission of reports on a range of projects and initiatives, including board reports, funder, and grant reports, to the CEO.
Assure that the department and APCA complies with local, state, and federal guidelines and regulations, as appropriate.
Develop OPS Staff members through duties that include recruitment, training, supervision, conflict resolution, collaborative work, evaluation, retention, and advancement in accordance with established policies and procedures of APCA, including succession planning for all department positions.
Grant and Program Development and Management
Lead and participate in the development of new programs, initiatives, and areas of work in collaboration with other departments and partners.
Lead large and complex projects; advise and guide staff leading smaller projects.
Lead staff to procure and manage contracts and subrecipient agreements necessary to implement OPS programs and projects, in accordance with funding requirements and APCA policies.
Lead and participate in development of funding proposals, projects, and budgets in collaboration with other APCA staff and stakeholders and in accordance with funding requirements and APCA policies.
Manage the development and submission of timely reports on grant and program implementation status and results to leadership, funders, and other stakeholders.
Collaborate with APCA leaders, managers, and staff to ensure that cross-divisional processes and workflows are efficient, aligned, and executed appropriately.
Oversee the design, collection, and analysis of program data related to assigned grants and contracts.
Partnership and External Affairs
Establish and maintain positive working relationships with health centers, and provide guidance and training necessary for OPS staff to do the same
Participate in professional development activities and maintain professional affiliations.
Promote and maintain close interagency working relationships with the community health center organizations and other APCA customers.
Collaborate with community, regional, and statewide partners to support APCA program delivery and to advance, meet, and address health center needs.
Provide input on policy interventions that would support health center operations and population health.
Work collaboratively with partners to achieve APCA and department strategic goals
Required
Qualifications / Knowledge
Bachelor’s degree in public or health policy, public health, or related discipline
7 years progressively responsible experience in public health, health administration, health policy, health care services, or related disciplines
Health policy experience in community health centers or a related provider, primary care association, health or related member organization
Proficient capability with Microsoft Office Suite on a Windows platform
Must possess valid Alaska Driver’s License
Must have consistent access to insured, reliable private transportation
Preferred
Master’s Degree in Public Health, Health Administration, or related discipline
5+ years’ senior executive level experience
5 years’ experience in health program management
Experience in community health centers or a related provider, primary care association, or health or related member organization
Skills And Abilities
Demonstrated skills in government affairs, communications, and partnership development
Demonstrated skills in a range of non-profit management activities including budgeting and grants management, program development, human resources, and reporting/compliance
Demonstrated skills in qualitative and quantitative data analytics and reporting
Excellent written, oral, and software-based communication skills
Effective interpersonal and communication skills and the ability to work effectively with a variety of professionals and organizations
Ability to develop, maintain and promote collaborative relationships
Sense of urgency for goal achievement
Ability to handle varied activities; multiple, simultaneous projects in a fast-paced environment
Innovative with the ability to creatively solve problems through idea generation
Ability to delegate details as necessary, with follow-up on timeliness and quality
Supervisory Relationship
Received
Works under the direct supervision of the Chief Program Officer. Performance is assessed through review of work, integration, and cooperation within the department and APCA, communication with all stakeholders, quality and timeliness of deliverables and associated criteria.
Exercised
Supervises department staff and assesses performance through review of work, integration, and cooperation within the department and APCA, communication with all stakeholders, quality and timeliness of deliverables and associated criteria.
Required
Language Skills
Fluency in written and spoken English required.
Superior written and oral communication skills.
Travel Required
In-city travel by personal vehicle for meetings, tasks, and errands as needed. In-state travel may occur. Mileage is reimbursed per APCA policy.
Hours per Week
This is a full-time position, 40 hours/week. Generally, the hours are 8:00 a.m. to 5:00 p.m.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, and hear, and be able to operate a computer, printer, telephone, computer/projector combination, and photocopier.
Work Environment
Duties will generally be performed in an office setting with travel and associated accommodations throughout the local area, the state of Alaska, and the Lower 48 as needed.
#J-18808-Ljbffr
-
Health Center Operations and Quality Director
4 weeks ago
Anchorage, United States Alaska Primary Care Association Full timeBrief Description Position Summary This position is responsible for all aspects of the Health Center Operations and Quality (OPS) department programs and services, and the alignment of OPS priorities with APCA’s strategic goals, funded commitments, APCA capacity, and resource availability. The OPS Director leads the department to understand and address...
-
Director Operations
2 days ago
Anchorage, United States Providence Service Full timeThe Director of Operations, under the direction of the Senior Director of Behavioral Health, is responsible and accountable for systems, structures, day-to-day operations, and outcomes of the Providence Behavioral Health Network. Under the strategic direction of the Senior Director of Behavioral Health, the Director of Operations: Works in partnership with...
-
Director Operations
1 week ago
Anchorage, United States Providence Service Full timeDescription THE ROLE The Director of Operations, under the direction of the Senior Director of Behavioral Health, is responsible and accountable for systems, structures, day-to-day operations, and outcomes of the Providence Behavioral Health Network. Under the strategic direction of the Senior Director of Behavioral Health, the...
-
Director of Nursing
1 week ago
Anchorage, United States Providence Health & Service Full timeJob DescriptionTHE ROLEThe Director of Nursing for Providence Extended Care, Alaska is accountable for the administrative direction and clinical leadership of resident care areas and clinical support. Is responsible for the implementation of clinical services and programs that contribute to safe, effective and efficient resident-centered care and meet all...
-
Finance Director
3 days ago
Anchorage, United States The Alaska Center Full timeJob DescriptionJob DescriptionSalary: $95,000.00Finance Director Organization BackgroundThe Alaska Center envisions a thriving, just, and sustainable Alaska for future generations. We engage, empower, and elect Alaskans to stand up for clean air and water, healthy communities, and a strong democracy. We are working toward an equitable transition from an...
-
Quality Assurance Manager at the Clitheroe Center
16 hours ago
Anchorage, United States The Salvation Army Full timeThe Quality Assurance Manager maintains and enhances the agency's treatment outcomes by evaluating and implementing systems to improve quality of care and efficiency. The Quality Assurance Manager ensures that the agency supports compliance with regu Quality Assurance, Manager, Assurance, Program Director, Staff, Substance Abuse, Retail, Business Services
-
Quality Assurance Manager at the Clitheroe Center
23 hours ago
Anchorage, United States Salvation Army Full timeGeneral Statement: The Salvation Army is a branch part of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people.Corps/Department: Salvation Army Clitheroe CenterReports To: Social Services Program Director/Dotted Line (indirect) to Social Services Business DirectorFLSA Status: Full Time/40 hours per week;...
-
Center Operations Manager
4 days ago
Anchorage, United States USO Full timeJob DescriptionJob DescriptionWhy join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education...
-
Supervisor Quality RN
3 weeks ago
Anchorage, United States Providence Health & Service Full timeJob DescriptionThis position provides direction and leadership for all aspects of PMG AK quality, safety, and the evaluation and implementation of related clinical programs and services. The Supervisor is responsible to develop a system of patient care that is aligned with the triple aim (excellent patient experience, strong health care outcomes, and cost...
-
Operating Room Nurse Manager
2 weeks ago
Anchorage, United States Alaska Surgery Center Full timeDescription This position is incentive eligible. Introduction Are you looking for a place to deliver excellent care patients deserve? At Alaska Surgery Center we support our colleagues in their positions. Join our Team as an Operating Room Nurse Manager and access programs to assist with every stage of your career. Benefits Alaska Surgery Center offers a...
-
Operating Room Nurse Manager
1 week ago
Anchorage, United States Alaska Surgery Center Full timeDescription This position is incentive eligible. Introduction Are you looking for a place to deliver excellent care patients deserve? At Alaska Surgery Center we support our colleagues in their positions. Join our Team as an Operating Room Nurse Manager and access programs to assist with every stage of your career. Benefits Alaska Surgery Center offers a...
-
Receptionist/Call Center Agent
3 weeks ago
Anchorage, United States Alaska Behavioral Health Full timeReceptionist/Call Center Agent |Alaska Behavioral HealthAdministrative TeamWho We AreAt Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access...
-
Receptionist/Call Center Agent
2 weeks ago
Anchorage, United States Alaska Behavioral Health Full timeReceptionist/Call Center Agent |Alaska Behavioral HealthAdministrative TeamWho We AreAt Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access...
-
Operating Room Nurse Manager
2 weeks ago
Anchorage, United States Alaska Surgery Center Full timeDescription This position is incentive eligible. IntroductionAre you looking for a place to deliver excellent care patients deserve? At Alaska Surgery Center we support our colleagues in their positions. Join our Team as an Operating Room Nurse Manager and access programs to assist with every stage of your career.BenefitsAlaska Surgery Center offers a...
-
Operating Room Nurse Manager
2 weeks ago
Anchorage, United States Alaska Surgery Center Full timeDescription This position is incentive eligible. IntroductionAre you looking for a place to deliver excellent care patients deserve? At Alaska Surgery Center we support our colleagues in their positions. Join our Team as an Operating Room Nurse Manager and access programs to assist with every stage of your career.BenefitsAlaska Surgery Center offers a...
-
Receptionist/Call Center Agent
3 weeks ago
Anchorage, United States Anchorage Community Mental Health Services Full timeReceptionist/Call Center Agent |Alaska Behavioral Health Administrative Team Who We Are At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have...
-
Receptionist/Call Center Agent
2 weeks ago
Anchorage, United States Anchorage Community Mental Health Services Full timeReceptionist/Call Center Agent |Alaska Behavioral Health Administrative Team Who We Are At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have...
-
Receptionist/Call Center Agent
2 weeks ago
Anchorage, United States Alaska Behavioral Health Full timeJob DescriptionJob DescriptionReceptionist/Call Center Agent |Alaska Behavioral HealthAdministrative Team Who We AreAt Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or...
-
Receptionist/Call Center Agent
3 weeks ago
Anchorage, United States Alaska Behavioral Health Full timeJob DescriptionJob DescriptionReceptionist/Call Center Agent |Alaska Behavioral HealthAdministrative Team Who We AreAt Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or...
-
Licensed Practical Nurse
3 weeks ago
Anchorage, United States Prestige Care and Rehabilitation Center of Anchorage Full timeShift Differentials Weekend: $4.00 Day: $1.00 Night: $2.50 Take thenext adventure in your nursing career and make a difference in the lives ofothers when you join our team as a Licensed Practical Nurse (LPN)! As a LPN at Prestige, you will be responsible for assisting in thedelivery of nursing services to residents, charting in our EMR system,...