Associate Customer Service Representative

Associate Customer Service Representative Description The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. Providence caregivers are not simply valued theyre invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient?focused, whole?person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications 1 year - Customer service experience; 2 years preferred. Preferred Qualifications Associate's Degree or Bachelor's Degree. Medical Terminology and Medical Coding certification upon hire. 1 year - Experience in a patient?facing healthcare environment or insurance registration or insurance billing. Why Join Providence? Our best?in?class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, well walk alongside you in your career, supporting you so you can support others. We provide best?in?class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health?care organization, we are serving more people, advancing best practices and continuing our more than 100?year tradition of serving the poor and vulnerable. Pay Range $19.40 - $29.08 per hour. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on?call, overtime, premiums, extra shift incentives, or bonus opportunities. About The Team Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven?state footprint. HCC provides a full range of services and support for people of all ages, especially those facing chronic or life?limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All?Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing. Equal Employment Opportunity Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. #J-18808-Ljbffr