Product Specialist

3 weeks ago

Winnetka, United States FIELDS VOLVO (NORTHFIELD) Full time

Product Specialist

Are you driven by technology? Have you been considering the automotive industry but don't know how to break in?

Fields Volvo is looking for the Apple Genius of our dealership. The Product Specialist role is instrumental to our stores day-to-day operations, providing product demos to prospects, selling the technology that buyers crave, assisting customers with technology, and solving problems quickly and efficiently.

As a Volvo Product Specialist, youre highly skilled at uncovering customers needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but youre also the person who guides them advising, and even setting up their new products.

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.

WHAT WE OFFER

  • Medical and Dental
  • 401(k) Plan
  • Competitive wages
  • Medical
  • Dental
  • Vision
  • Short and Long Term Disability
  • Paid Basic Life Insurance
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Health and wellness
  • Discounts on products and services
  • Paid Time Off

RESPONSIBILITIES

  • Greet and guide clients as they appear on the lot to proceed into the sales process.
  • Engage in conversation with clients to fully understand their needs.
  • Assist clients to identify a vehicle that fulfills their wants and needs.
  • Be the vehicle expert. Know the ins & the outs of product offerings, optional packages & latest technology
  • Customize vehicle delivery while ensuring that the client understands the vehicle's operational feature.
  • Daily follow up using the dealership's Customer Relationship Management System (CRM).
  • Bring your A game & positive attitude with you every day

QUALIFICATIONS

  • Maintain an enthusiastic, high-energy personality throughout the workday.
  • Excellent verbal and written communication skills.
  • Excellent listening skills.
  • Ability to work in a team setting.
  • Effective listening skills.
  • Valid driver's license with acceptable driving record according to dealerships guidelines.
  • Willing to submit to a pre-employment background check

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