![Colonial Williamsburg Company](https://media.trabajo.org/img/noimg.jpg)
Group Reservations Coordinator
2 weeks ago
The Group Reservation Coordinator designates a block of sleeping rooms, creates a website to reserve those rooms and manages the inventory allotment for each conference group staying in a Colonial Williamsburg Hotel.
Essential Functions:
- Designates blocks of hotel sleeping rooms assigned to conference groups in a web-based reservation system called Passkey.Identifies number of rooms, room types and load rates based on established contract between Colonial Williamsburg and the conference representative.
- Creates a secure, password protected website for each conference group that will enable attendees to book their rooms on-line.
- Manages the room inventory allotment in Passkey, the Marriott booking system (MARSHA) and the property management system (Opera) by adjusting access to allocated room inventory based on availability.
- Communicates via phone and email with client and Conference Service Manager (CSM) to establish booking criteria, billing, etc.
- Answers troubleshooting calls from the conference Person-In-Charge (PIC) when system errors or problems occur.
- Acts as liaison between outside vendor and in-house technical support on system problems.
- Manages the system by performing daily maintenance; monitors daily interfaces between Passkey, MARSHA, and Opera.
- Identifies and evaluates problem areas; recommends solutions to resolve problems and improve the group room reservation process.
- Assists Group Service Agents with incoming calls and makes lodging reservations as needed.
- Other related duties as assigned.
Required:The above knowledge, skills, and abilities generally gained through graduation from high school and 5-years increasingly responsible, related, work experience in the lodging industry; OR any combination of equivalent education and/or work experience.
Preferred:Hotel systems knowledge and experience (i.e. Passkey, MARSHA, Opera, Marriott Mini Hotel)
Qualifications:
- Basic understanding of overall hotel operations, especially conference sales and service.
- Ability to demonstrate a high level of hospitality and courtesy
- Ability to exercise tact and discretion
- Ability to interact effectively with others
- Ability to work independently and adapt to changing work priorities
- Ability to communicate effectively, orally and in writing
- Working knowledge of computer hardware and software applications
- Proficiency in Microsoft Office suite- will use Outlook, Word and Excel constantly.
- Excellent organizational skills.
-
Group Reservations Coordinator
2 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Foundation Full timeRole Overview: The Group Reservation Coordinator is responsible for managing room reservations for conference groups at a Colonial Williamsburg Hotel. Designates blocks of hotel sleeping rooms for conference groups using Passkey reservation system. Creates secure websites for attendees to book rooms online. Manages room inventory in Passkey, MARSHA, and...
-
Group Reservations Coordinator
1 week ago
Williamsburg, Virginia, United States Williamsburg Lodge Full timeThe Group Reservation Coordinator designates a block of sleeping rooms, creates a website to reserve those rooms and manages the inventory allotment for each conference group staying in a Colonial Williamsburg Hotel.Essential Functions: Designates blocks of hotel sleeping rooms assigned to conference groups in a web-based reservation system called Passkey....
-
Group Reservations Coordinator
2 weeks ago
Williamsburg, United States Colonial Williamsburg Company Full timeThe Group Reservation Coordinator designates a block of sleeping rooms, creates a website to reserve those rooms and manages the inventory allotment for each conference group staying in a Colonial Williamsburg Hotel. **Essential Functions**: - Designates blocks of hotel sleeping rooms assigned to conference groups in a web-based reservation system called...
-
Group Reservations Coordinator
6 days ago
Williamsburg, United States Williamsburg Lodge Full timeDescriptionThe Group Reservation Coordinator designates a block of sleeping rooms, creates a website to reserve those rooms and manages the inventory allotment for each conference group staying in a Colonial Williamsburg Hotel.Essential Functions: Designates blocks of hotel sleeping rooms assigned to conference groups in a web-based reservation system...
-
Group Reservations Coordinator
4 weeks ago
Williamsburg, United States Colonial Williamsburg Foundation Full timeThe Group Reservation Coordinator designates a block of sleeping rooms, creates a website to reserve those rooms and manages the inventory allotment for each conference group staying in a Colonial Williamsburg Hotel. Essential Functions: Designates blocks of hotel sleeping rooms assigned to conference groups in a web-based reservation system called...
-
Owner Service/reservations Specialist
4 weeks ago
Williamsburg, United States Daily Management Inc Full time**Position Title**: Owner Services/Reservations Agent** March 2020** **Job Code**: **Department**:Reservations/Owner Services **FLSA Status**: Non-Exempt **Reports To**: Owner Services/Reservations Manager **Position Summary**: This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing excellent customer...
-
Guest Service Coordinator
2 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeWho We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's...
-
Guest Service Coordinator
4 weeks ago
Williamsburg, United States Colonial Williamsburg Company Full time**Who We Are** Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg,...
-
Owner Service/Reservations Specialist
3 weeks ago
Village of Williamsburg, United States Daily Management Inc Full timeJob DescriptionJob DescriptionJob Description Position Title: Owner Services/Reservations Agent March 2020Job Code: Department: Reservations/Owner ServicesFLSA Status: Non-ExemptReports To: Owner Services/Reservations Manager Position Summary:This position reports to the Owner Services/Reservations Manager and is primarily responsible for providing...
-
Sales & Catering Coordinator
3 weeks ago
Williamsburg, United States Great Wolf Lodge Full timePay: $17 per hour At Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets. Essential Duties & Responsibilities Complete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering...
-
Sales & Catering Coordinator
4 weeks ago
WILLIAMSBURG, United States Great Wolf Lodge Full timePay: $17 per hourAt Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets.Essential Duties & ResponsibilitiesComplete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering...
-
Sales Coordinator
1 month ago
Williamsburg, United States Residence Inn by Marriott Full timeOverview Opportunity: Sales Coordinator Performs administrative functions in support of property sales leaders. Your Growth Path Sales Manager or Front Office Manager – Director of Sales or General Manager Your Focus Promptly answer telephone calls and communicate relevant account information to managers and departments. Type and process...
-
Sales Coordinator
1 month ago
Williamsburg, Virginia, United States Residence Inn Williamsburg Full timeOverviewOpportunity: Sales CoordinatorPerforms administrative functions in support of property sales leaders. Your Growth PathSales Manager or Front Office Manager – Director of Sales or General ManagerYour FocusPromptly answer telephone calls and communicate relevant account information to managers and departments.Type and process correspondence,...
-
Marketing Coordinator
2 weeks ago
Williamsburg, United States Brookdale Chambrel Williamsbrg Full timeJob Details: Join the Brookdale Chambrel Williamsburg team today! - 338 unit Assisted Living, Memory Care and Independent Living Community nestled in the charming historic town of Williamsburg, Virginia. Williamsburg is known for its beautifully reserved colonial architecture and living history of museums. - Bus-line accessibility - Jeans Day Fridays! -...
-
Group Fitness Instructor
2 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeOverview: This position is responsible for instructing a variety of safe, invigorating and current group fitness classes to members and guests of the property. Must have availability to sub for other classes as needed. Proof of group fitness and CPR certifications will be required. Reports to Sports Club Coordinator. Responsibilities: Teaches and instructs...
-
Resident Activity Coordinator
1 week ago
Williamsburg, United States Brookdale Chambrel Williamsbrg Full timeJob Details: Join the Brookdale Chambrel Williamsburg team today! - 338 unit Assisted Living, Memory Care and Independent Living Community nestled in the charming historic town of Williamsburg, Virginia. Williamsburg is known for its beautifully reserved colonial architecture and living history of museums. - Bus-line accessibility - Jeans Day Fridays! -...
-
Coordinator For Assessment
1 month ago
Williamsburg, United States Williamsburg-James City County Public Schools Full timeJob Summary This position provides oversight for program evaluation, research and assessment for the school division. A major responsibility of this position will be the collection and analysis of all student achievement data at the local, state, and federal levels. This position is responsible for triaging district academic data requests, providing...
-
Resident Engagement Coordinator
4 weeks ago
Williamsburg, United States Brookdale Chambrel Williamsbrg Full timeJob Details: Join the Brookdale Chambrel Williamsburg team today! - 338 unit Assisted Living, Memory Care and Independent Living Community nestled in the charming historic town of Williamsburg, Virginia. Williamsburg is known for its beautifully reserved colonial architecture and living history of museums. - Bus-line accessibility - Jeans Day Fridays! -...
-
Front Desk Associate
2 months ago
Williamsburg, United States Williamsburg Winery Full time**Summary**: - Responsible for facilitating a positive guest experience through reservations, check-ins, concierge services, and check-outs. - Be an effective communications hub and coordinator for guest activities while visiting Wessex Hundred. - MUST have open availability (to include nights, weekends, and holidays) - This position is classified as...
-
Marketing Coordinator
2 weeks ago
Williamsburg, Virginia, United States Brookdale Senior Living Full timeJob Details Join the Brookdale Chambrel Williamsburg team today 338 unit Assisted Living, Memory Care and Independent Living Community nestled in the charming historic town of Williamsburg, Virginia. Williamsburg is known for its beautifully reserved colonial architecture and living history of museums. Bus-line accessibility Jeans Day Fridays Monthly...