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On-Site Patient Advocate

2 months ago

Jasper, United States The WellFund, LLC Full time

Description:

This position allows you to grow and learn the complexities of determining eligibility for individuals and families who need your help. The WellFund will train you and prepare you to be your best to help support populations in need. You will learn state and federal coverage options as well as private insurance options so you may qualify those who need help the most. For years The WellFund has created some of the most knowledge, compassionate and skilled Patient Advocates in the states of Indiana, Illinois, and Kentucky and we are looking to grow our team.

Essential Duties of the Position

Willing to learn application processes determined by state and federal programs
Expertise in organization and administrative work
Communicate positively with clients
Ability to Navigate through several systems including hospital systems and state systems
Work independently and must be multi-task oriented
Team player attitude
Collect and review patient information to determine patient’s eligibility
Prepare documents and reviews them for accuracy and completeness
Completes various insurance applications after determining eligibility
Develops and retains professional relationship with The WellFund staff and Hospital client staff
Maintains confidentiality at all times (i.e. PHI and HIPAA)
Willing to go the extra mile for those who need your help
Eagerness to learn new and complicated tasks
Exemplifies the Mission/Vision/Core Values of The WellFund in all personal and professional behavior and is a role model to all associates
Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals
Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication
Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments
Requirements:

Requirements

Computer proficiency skills are required
Ability to learn multiple databases
Ability to multi-task (speaking on the phone and typing)
Excellent verbal and written communication skills
Ability to work in fast-paced, changing environment
High school diploma or equivalency
Good mathematical reasoning and computational skills
Ability to work with others on your team to complete a task
Ability to perform job functions within structured time frames

Responsibilities of the Position

Exemplifies the Mission/Vision/Core Values of The WellFund in all personal and professional behavior and is a role model to all associates
Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals
Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication
Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments

Preferred Requirements of the Position

One year of experience as a Patient Advocate or an equivalency of training and experience combined
Considerable knowledge of Medicaid programs, specifically Indiana
Considerable knowledge of the Federal Marketplace – willingness to obtain Health Insurance License
Ability to read, analyze, and interpret rules, regulations and procedures
Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures
Must have working knowledge of HIPAA and Red Rule regulations

Schedule: Monday- Friday 8:00 AM - 5:00 PM

Location: Onsite at specific client location

Salary Description: $15.00 - $19.00 per hour based on experience