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Patient Advocate

1 month ago

Jasper, Indiana, United States RevOne Companies Full time
Job Description

This role offers a unique opportunity to develop expertise in determining eligibility for individuals and families in need of support. The WellFund will provide comprehensive training and preparation to enable you to excel in this position. You will gain knowledge of state and federal coverage options, as well as private insurance options, to effectively qualify those who require assistance. With a strong focus on growth and development, The WellFund has established a reputation for producing highly skilled Patient Advocates in Indiana, Illinois, and Kentucky, and we are now seeking to expand our team.

Key Responsibilities:

  • Develop and maintain a thorough understanding of application processes for state and federal programs.
  • Utilize expertise in organization and administrative work to efficiently manage tasks.
  • Communicate effectively with clients to provide positive and supportive interactions.
  • Navigate multiple systems, including hospital systems and state systems, to ensure seamless service delivery.
  • Work independently and demonstrate strong multitasking abilities to meet deadlines.
  • Collaborate with team members to achieve shared goals and objectives.
  • Collect and review patient information to determine eligibility for support.
  • Prepare and review documents for accuracy and completeness.
  • Complete various insurance applications after determining eligibility.
  • Develop and maintain professional relationships with The WellFund staff and hospital client staff.
  • Maintain confidentiality at all times, adhering to HIPAA and Red Rule regulations.
  • Exemplify the Mission/Vision/Core Values of The WellFund in all personal and professional behavior.
  • Collaborate with manager to identify learning needs and set goals using available resources.
  • Maintain a working knowledge of departmental/hospital policies and procedures through participation and communication.

Requirements:

  • Proficiency in computer skills is essential.
  • Ability to learn multiple databases and adapt to new systems.
  • Excellent verbal and written communication skills to effectively interact with clients and team members.
  • Ability to work in a fast-paced, changing environment and prioritize tasks accordingly.
  • High school diploma or equivalency is required.
  • Strong mathematical reasoning and computational skills to accurately process information.
  • Ability to work collaboratively with team members to achieve shared goals.
  • Ability to perform job functions within structured time frames.

Preferred Requirements:

  • One year of experience as a Patient Advocate or equivalent training and experience.
  • Considerable knowledge of Medicaid programs, specifically in Indiana.
  • Knowledge of the Federal Marketplace and willingness to obtain a Health Insurance License.
  • Ability to read, analyze, and interpret rules, regulations, and procedures.
  • Effective communication skills to interact with clients, the public, and public officials.
  • Working knowledge of HIPAA and Red Rule regulations.

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Location: Onsite at specific client location

Salary: $19.00 per hour based on experience