Current jobs related to Call Centre Representative - Livermore - JobRialto
-
Customer Service Representative
3 weeks ago
Livermore, United States Global Technical Talent Full timeCustomer Service Representative/ Inside Sales Support Representative Contract Duration 3+ Months Pay range - $23 to $24/hr The Opportunity: This position works out of our Livermore, CA location in the Client's Heart Failure division. Our rapid diagnostics solutions are helping address some of the World's greatest healthcare challenges. As the Inside Sales...
-
Patient Support Representative
3 weeks ago
Livermore, United States Select Source International Full time $22 - $24Job DescriptionJob DescriptionJob Title: Customer Support Representative (Customer Service)Location: Livermore, CADuration: 04 months of Contract (with possible extension)Shift: Monday - Friday, start time 8am to 5pmPay-rate: $24.00/hr.Job DescriptionAs the Inside Sales Support Representative, you will primarily handle faxing of documentation requests to our...
-
Construction Equipment Sales Representative
1 week ago
Livermore, California, United States RGW Equipment Full timeJob OverviewWe are currently in search of a Construction Equipment Sales Representative to join our dynamic team.Key ResponsibilitiesIn this role, you will be provided with a vehicle and a designated area to manage. Your primary focus will be on selling a variety of machinery including Excavators, Wheel Loaders, Material Handlers, Skid Steers, Rollers, and...
-
Customer Service Representative
9 hours ago
Livermore, California, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.Key ResponsibilitiesCustomer Service: Respond to...
-
Medical Sales Representative
4 weeks ago
Livermore, United States Select Source International Full timeJob DescriptionJob DescriptionMedical Sales Representative03 MonthsLivermore, CA Faxes documentation requests to customersAssists Inside Sales with Inbound and Outbound customer calls, as needed.Promotes use of digital platforms.Provides assistance to customers, as needed.Responsible for time management, adherence to schedule and attendance.Follows all...
-
Sales Representatives
1 month ago
Livermore, United States All-Guard Alarm Systems, Inc. Full timeJob DescriptionJob DescriptionSales RepresentativesCompany Overview: Since 1952, All-Guard Alarm Systems, Inc. has been dedicated to providing peace of mind to business and residences throughout the Bay Area. From Fortune 500 companies to the average family home, we have the same proven dedication to customer service that has served our customers for almost...
-
Sales Representatives
1 month ago
Livermore, United States All-Guard Alarm Systems, Inc. Full timeJob DescriptionJob DescriptionSales RepresentativesCompany Overview: Since 1952, All-Guard Alarm Systems, Inc. has been dedicated to providing peace of mind to business and residences throughout the Bay Area. From Fortune 500 companies to the average family home, we have the same proven dedication to customer service that has served our customers for almost...
-
Spanish Language Wireless Sales Representative
10 hours ago
Livermore, California, United States Victra Full timeAbout VictraVictra is an exclusive distributor of Total by Verizon. We are seeking wireless consultants who provide world-class service to every guest. Every Time. From executing the sales process to sharing product knowledge, they will connect guests with what matters most. They will be the face of Victra and Total by Verizon!Compensation and BenefitsWe are...
-
Bilingual Customer Service Representative
1 week ago
Livermore, United States TEKsystems Careers Full time*Description:* The CSR takes inbound calls from customers and coordinates with the Dispatch and Scheduling teams to ensure customer orders are met in a timely manager and customer satisfaction remains high. Operational tasks: Customer relations and order taking. 60 - 80 calls/day Administrative tasks : Monitoring the activity of drivers Responding to...
-
Testing Services Representative II
2 months ago
Livermore, United States Abbott Laboratories Full timeWorking at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youâll also have access to:Career development with an international company where you can grow the career you dream of.Free medical coverage for employees* via the Health Investment Plan (HIP) PPOAn excellent...
-
Bilingual Customer Service Representative
2 weeks ago
Livermore, United States TEKsystems Full timeDescription: The CSR takes inbound calls from customers and coordinates with the Dispatch and Scheduling teams to ensure customer orders are met in a timely manager and customer satisfaction remains high. Operational tasks: Customer relations and order taking. 60 - 80 calls/day Administrative tasks : Monitoring the activity of drivers Responding to customer...
-
Livermore, United States Livermore Ford Full timeJob DescriptionJob DescriptionJob Title: Internet Salesperson Livermore Ford Lincoln Alfa Romeo Maserati is looking for an experienced Internet Salesperson to join our growing Dealership. SummaryResponds to Internet customer inquires and ensures that the dealership actualizes its maximum profit potential on Internet sales. Gill Auto Group is growing...
-
Livermore, United States Livermore Ford Full timeJob DescriptionJob DescriptionJob Title: Internet Salesperson Livermore Ford Lincoln Alfa Romeo Maserati is looking for an experienced Internet Salesperson to join our growing Dealership. SummaryResponds to Internet customer inquires and ensures that the dealership actualizes its maximum profit potential on Internet sales. Gill Auto Group is growing...
-
Livermore, California, United States Livermore Ford Full timeJoin Our Team as an Automotive Parts Sales SpecialistAt Livermore Ford, we are seeking a dedicated individual to excel in a dynamic environment filled with phone inquiries and online orders. This role requires prior experience with Ford parts, as it is essential for success in this Wholesale/Back Counter position. We offer competitive compensation based on...
-
Medical Billing Specialist
2 days ago
Livermore, United States Collabera Full timeJob Description: Duties: Handle and resolve all insurance follow up and denial issues to ensure that company receives correct reimbursements from the insurance companies. Serve as the liaison between insurance companies, patients and the departments. Ensure claims are processed and followed up to meet company goals of account receivable days, aging account...
-
Healthcare Customer Service Specialist
3 days ago
Livermore, California, United States Select Source International Full timeJob OverviewPosition Title: Patient Support RepresentativeLocation: RemoteContract Duration: 4 months (with potential for extension)Work Schedule: Monday to Friday, 8 AM - 5 PMCompensation: $24.00 per hourRole SummaryThe Patient Support Representative is responsible for managing documentation requests through fax communications with clinic clients. This role...
-
Account Manager
21 hours ago
Livermore, California, United States Johnson Controls International Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at Johnson Controls International. As a Sales Representative, you will play a critical role in selling repair work identified during contracted fire and life safety system inspections.Key ResponsibilitiesPrepare and deliver proposals to customers,...
-
Outside Sales Professional
5 months ago
Livermore, United States RGW Equipment Full timeJob DescriptionJob DescriptionCurrently seeking a Heavy Equipment Salesman You will be given a pickup and a territory to work in. You will be selling Excavators, Wheel Loaders, Material Handlers, Skid steers, Rollers , and much more. You will need to be self motivated and willing to see new customers and make cold calls. You will be given a customer list in...
-
Heavy Equipment Salesman
5 months ago
Livermore, United States RGW Equipment Full timeJob DescriptionJob DescriptionCurrently seeking a Heavy Equipment Salesman You will be given a pickup and a territory to work in. You will be selling Excavators, Wheel Loaders, Material Handlers, Skid steers, Rollers , and much more. You will need to be self motivated and willing to see new customers and make cold calls. You will be given a customer list in...
-
Collections Specialist
4 days ago
Livermore, United States Collabera Full timeJob DescriptionJob DescriptionJob Description:Duties:Handle and resolve all insurance follow up and denial issues to ensure that company receives correct reimbursements from the insurance companies.Serve as the liaison between insurance companies, patients and the departments.Ensure claims are processed and followed up to meet company goals of account...
![JobRialto](https://media.trabajo.org/img/noimg.jpg)
Call Centre Representative
1 month ago
Overall Summary
Health Care Associates will provide customer service to all patients in the call centre.
Associates will answer calls, verify and update patient demographic information, screen for program eligibility, gather required information. Screen and schedule patient appointments based on medical need and established appointment scheduling guidelines. Answer general questions and provide information. Conduct appointment reminder calls, appointment reschedules, and lab result appointments as assigned. Work flexible schedule to include evenings and weekends.
Essential Responsibilities
Verify and update patient demographics, screen for program eligibility, and gather required information.
Screen and schedule patient appointments based on medical need and established appointment scheduling guidelines.
Perform appointment reminder calls, appointment reschedules, and lab result appointments as assigned.
Answer general questions and provide information.
Work flexible schedule and overtime, as necessary.
Secondary Responsibilities
Attend workshops, training, and meetings as needed, and as requested.
Perform other duties as assigned by supervisor.
QUALIFICATIONS
Required education, experience, training
High School Diploma or equivalent
Minimum of three months medical office experience or similarly related experience in a customer service setting.
Proficient in Microsoft Office products including Excel, Word and Outlook
Bilingual - Spanish preferred (Not required)
Preferred education, experience, training
One-year medical office experience
Community or public health experience preferred
Medical practice management program
Critical Success Factors in this role include:
Ability to follow directions
Maintaining confidentiality and HIPAA compliance
Excellent customer service and client services philosophy in all interactions
Appreciation and respect for working with and serving a diverse population
Reading and writing in order to review records for accuracy.
Excellent problem-solving, organizational, and multi-tasking skills with attention to detail.
Proficiency in Microsoft Office and the internet.
Education: High School