Patient Service Representative
4 weeks ago
Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.
GLFHC is currently seeking a bilingual (English/Spanish) Patient Service Representative. The Patient Service Representative performs all functions necessary to make patients ready for the clinical part of their visit including the resolution of any insurance or financial issues necessary to ensure coverage for services.
•Must be able to don appropriate personal protective equipment (PPE).
•Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
•Answers all incoming calls quickly using the appropriate uniformed script. Confidentiality and customer service are the first priority.
•Review clinicians schedule in advance for correct demographics and insurance verification. Problems with insurance inform patients prior to their appointments.
•Collect co-pays and issue receipts. Balance receipts against payments collected from patients by the end of shift.
•Notify appropriate staff of patient's arrival. Follow cancellation and rescheduling procedures.
•Resolve all insurance issues to ensure patients have appropriate coverage for services being provided by the Center prior to scheduled appointments.
•Assist patients with enrollment in all available insurance plans (Mass Health, Commonwealth Care, etc.)
Requirements
•Bilingual; Spanish and English
•High School diploma or GED certificate
•Training in a Medical or Administrative field
•Computer knowledge
•Excellent communication skills
•Ability to work flexible hours, evenings, and weekend coverage
GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
-
Patient Accounts Collection Representative
2 weeks ago
Methuen, United States Greater Lawrence Family Health Center Full timeEstablished in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family...
-
Patient Accounts Collection Representative
20 hours ago
Methuen, United States Greater Lawrence Family Health Center Full timeEstablished in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family...
-
Patient Accounts Billing Representative
2 days ago
Methuen, United States Greater Lawrence Family Health Center Full timeEstablished in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family...
-
Customer Service Representative
6 days ago
Methuen, United States U-Haul International, Inc Full timeAssist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Help, Representative, Summer, Retail
-
Lead Customer Service Representative
1 week ago
Methuen, Massachusetts, United States Circle K Full timeStore : 181 Pelham St, Methuen, Massachusetts 01844Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Lead Customer Service Representative
15 hours ago
Methuen, Massachusetts, United States Circle K Full timeStore : 181 Pelham St, Methuen, Massachusetts 01844Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Member Services Representative
1 week ago
Methuen, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. ...
-
Member Services Representative
14 hours ago
Methuen, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. ...
-
Customer Support Representative
2 months ago
Methuen, United States Greater Lawrence Family Health Center Full timeEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal...
-
Patient Access Coord I PT
1 week ago
Methuen, United States Holy Family Hospital Full timePosition Summary: Patient Access Coordinator PT hours Thurs & Fri 330p-11p e/o weekend 330p-11p Sat & Sun Summary: Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Responsibilities: Ensures that the patient information is collected and that...
-
Patient Access Coord I PT
13 hours ago
Methuen, United States Holy Family Hospital Full timePosition Summary: Patient Access Coordinator PT hours Thurs & Fri 330p-11p e/o weekend 330p-11p Sat & Sun Summary: Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures. Responsibilities: Ensures that the patient information is collected and that...
-
Manager 1, Regional Operations Support
1 week ago
Methuen, United States Sodexo Full timeUnit Description Sodexo is hiring for a Manager 1, Regional Operations Support ( Patient Services ) for Holy Family Hospital in Haverhill, MA . In this role you would be overseeing the patient tray line / host area. This is a resource position, providing temporary operation support for up to 18 months. You may
-
Patient Records Specialist
1 week ago
Methuen, United States Dana-Farber Cancer Institute Full timeOverview The Patient Records Specialist II is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and the...
-
Customer Service Representative
2 weeks ago
Methuen, United States Domino's Pizza Full time**Some requirements include**: - Must be 18 years or older - Identify customers needs to achieve satisfaction - Strong listening skills - Ability to multi-task - ** Adhere to communication procedures** **Responsibilities**: - Manage large amounts of incoming calls and customer inquiries - Assist management and co-workers with a wide-range of duties - Keep...
-
Medasst-patient Serv Spec
1 month ago
Methuen, United States Stewardship Health Inc Full timeJob Summary: The position is a member of the health care team who functions in a dual role, providing administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice. Duties will include, but are not limited to, medical assistant duties, answering telephones, making appointments,...
-
Methuen, United States Fresenius Medical Care North America Full timePOSITION FEATURES: 3 months fully paid dialysis education to become nationally certified! Full-time full benefits including RN school program Supportive experienced leadership Phlebotomist, LNA encouraged to apply but no healthcare experience required About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in...
-
Patient Care Technician-PCT Training Provided
16 hours ago
Methuen, United States Fresenius Medical Care North America Full timePOSITION FEATURES: 3 months fully paid dialysis education to become nationally certified! Full-time full benefits including RN school program Supportive experienced leadership Phlebotomist, LNA encouraged to apply but no healthcare experience required About this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in...
-
Patient Safety Sitter, PD
1 week ago
Methuen, United States Holy Family Hospital Full timePosition Summary: To provide a safe and comfortable environment for those patients at risk of harming themselves or others. Responsibilities: Provide rounds / observation for one (1) to three (3) patients requiring observation for safety, section twelve (12), falls on the same unit and/or the Emergency Department. Provide one to one observations...
-
Patient Safety Sitter, PD
15 hours ago
Methuen, United States Holy Family Hospital Full timePosition Summary: To provide a safe and comfortable environment for those patients at risk of harming themselves or others. Responsibilities: Provide rounds / observation for one (1) to three (3) patients requiring observation for safety, section twelve (12), falls on the same unit and/or the Emergency Department. Provide one to one observations...
-
Patient Safety Observer FT Evenings
3 days ago
Methuen, United States Steward Health Care Full timeJoin us at Holy Family Hospital Not many healthcare professionals have the opportunity to build a career with a great job and robust benefits while also caring for friends, family and neighbors. You can when you work at Holy Family Hospital in Methuen and Haverhill. As part of the Steward Health Care System, our goal is to offer low-cost, high-quality...