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Associate Implementation Consultant

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Dallas, United States Surgical Information Systems Full time

Since 1996, Surgical Information Systems ("SIS") has been dedicated to providing surgical care providers with the solutions and services they need to deliver improved operational, financial, and clinical outcomes. Focused exclusively on perioperative IT, SIS serves over 2200 facilities across the US and Canada.

The SIS product suite is built specifically for the perioperative environment and includes hospital and ASC-focused solutions covering perioperative Electronic Health Records (EHRs), Anesthesia Information Management Systems (AIMS), ASC business management, business intelligence and analytics solutions, and revenue cycle services. SIS has been recognized by Black Book Research for nine consecutive years as the No. 1 ranked ASC Technology Vendor[1]. SIS received the Best in KLAS Award in 2022 and 2023 in the ASC Solutions category for SIS Charts, SIS' EHR solution. SIS has been recognized as one of the Top 100 Healthcare Technology Companies by The Healthcare Technology Report and as a Top Workplace US by Energage for four years in a row (2021-2024).

For more information, visit SISFirst.com.

SIS, the SIS logo, and Surgical Information Systems are trademarks of Surgical Information Systems, LLC. AmkaiSolutions, AmkaiCharts, AmkaiOffice, and AmkaiAnalytics are trademarks of Amkai LLC. AdvantX, Vision, and SurgiSource are trademarks of Source Medical. Other company and product names may be trademarks of their respective owner.

[1]Black Book Research: "Top User-Rated Technology Solutions: Ambulatory Surgical Centers" February 2024, "Top Client/User-Rated Digital Solutions: Ambulatory Surgery Centers" February 2023, "Top Technology Solutions: Ambulatory Surgical Centers" March 2022, "Top Technology Solutions: Ambulatory Surgical Centers" March 2021, "Top Technology Solutions: Ambulatory Surgical Centers" February 2020, "Top Technology Solutions: Ambulatory Surgical Centers" April 2019, "Top Ambulatory Electronic Health Records Solutions: Ambulatory Surgical Centers" April 2018, "Top Electronic Medical Records/Electronic Health Records Vendors" April 2017, & "Top Ambulatory Electronic Health Records Vendors Comparative Performance Result Set of Top EHR Vendors," May 2016.

The Associate Implementation Consultant is the application subject matter expert throughout the implementation of the SIS Complete application and will contribute to thesuccess of implementation projects from initiation to post activation support.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

  • Assist clients with application configuration, based on user needs and industry standards
  • Learn and Perform project management tasks to take clients through project life cycle
  • Train administrative and end users on the application.
  • Work with Managers to determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS).
  • Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project; including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, and issue tracking, and escalation.
  • Learn to identify client-associated risks and provide actions or solutions.
  • Give a hands-on approach to the implementation process.
  • Help to identify possible risks with the client on a continual basis during the project life cycle
  • Review, assess, and help manage the application scope of work and scheduling.
  • Exposure to and use of ASC billing practices
  • Assist and focus client in directing resources and efforts to achieve project goals.
  • Address client's application issues and close all issues before transition to Support.
  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time


EDUCATION DESIRED:

Bachelor's degree strongly preferred.

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:
  • Exposure to or Coursework with healthcare industry, ASC industry preferred
  • Exposure to coursework with SAAS software implementations
  • Skill in interpersonal communication, both verbal and written, across all levels of an organization.
  • Must be able to take a friendly approach to teaching all level of end users.
  • Must be able to motivate others to learn.
  • Strong organization and time management skills.
  • Skill in problem solving in order to provide issue resolution and troubleshoot where necessary.
  • Ability to work in a collaborative, team environment while taking ownership for one's project.
  • Ability to take initiative and be a self-starter while working on projects.
  • Ability to quickly learn new concepts and apply them to new situations.
SPECIFIC KNOWLEDGE & SKILLS DESIRED:
  • Experience with ASC Clinical and Billing Practices
  • Knowledge of perioperative regulatory compliance and best practice recommendations.
BENEFITS:
  • Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
  • Vacation/Sick time
  • 401(k) retirement plan with company match
  • Paid Holidays
  • SIS Cares Day
  • Hybrid environment depending on the role


We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses.

Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.

At this time we are unable to sponsor H1B candidates