Director of Partner Analytics
3 weeks ago
Job Description
Job Description Salary:
Innovu Overview
Innovu is a growing Pittsburgh, PA-based data analytics company, offering a full range of cloud-based solutions that empower our users to effectively drive their human capital programs to mitigate risk while optimizing quality, cost, and efficiency of benefits and risk programs.
Role Overview
As a Director of Partner Analytics (DPA) at Innovu, you will be responsible for using our state-of-the-art analytics platform, Lens, to engage with our clients. You will be responsible for helping our users achieve their desired outcomes by providing insightful and actionable data based on detailed analysis.
The Director of Partner Analytics will also consistently deliver high levels of service, assistance, and content that create outstanding customer experiences for our users. The DPA must build and maintain a strong relationship with the client to ensure we retain and expand our business relationship. As a member of the DPA team you will also work closely with other Innovu teams, such as Sales and Product to facilitate high levels of client satisfaction and ensure customer feedback is heard throughout the organization.
Responsibilities
Analyzes client data to build and present high quality client deliverables leveraging our analytics platform, Lens.
Researches and analyzes disparate silos of human capital data to identify actionable trends and opportunities.
Understands client business objectives and market drivers and uses that knowledge to uncover actionable insights that can be used to support those needs.
Accountable for fulfilling the Innovu service model with client engagement, relationship management, and overall retention.
Provides continuous quality review of data elements.
Responsible for the service delivery and satisfaction of a defined portfolio of accounts.
Promotes Innovu’s capabilities within client base, making sure clients are aware of program enhancements and Innovu’s key capabilities.
Escalates and resolves any client risk, including passive engagement to ensure the highest level of retention.
Meet all client needs and deliverables according to proposed timelines
Conducts training for external and internal users. Is a critical subject matter expert on Lens platform and all client facing product enhancements and provides that subject matter expertise to internal / external teams.
Works cross-functionally to represent the Voice of the Customer and participates as needed in the Product Development Lifecycle
Work collaboratively with Sales, Product, Marketing, Information Security, and leadership team members dedicated to the same client account to ensure all client needs are met
Manages strong, collaborative partnership with Managing Directors (Sales) to support the ongoing retention and expansion of key account and independent broker firms
Provides sales support to prospective clients as needed
Promotes client’s success by surfacing case studies and use cases for sales and marketing use
Supports clients of moderate size and complexity
Minimum Qualifications
Bachelor's degree in relevant field
10+ years previous work experience in either Client Services and/or Consulting directly with clients in the healthcare and employee benefits industries.
Experience assisting with the development and implementation of Total Reward strategies for self-insured clients.
Exposure to benefit solutions across different product lines.
Ability to uncover outliers and anomalies in healthcare and benefits related data and identify actionable solutions.
Experience benchmarking healthcare and benefits related data, with a strong sense of what the marketplace yields.
Able to multitask, prioritize, and manage time efficiently
Excellent written and verbal communication skills and ability to produce high quality deliverables.
Demonstrates natural ease when dealing with clients of all levels and must be comfortable working with C-Suite stakeholders.
Knowledge of regional marketplace and national healthcare and benefits landscape.
Prior experience working ‘hands-on’ with claims data and or other types of healthcare related data.
Outstanding Excel and spreadsheet skills, including pivot tables, vlookups/hlookups, formulas, and macros.
Strong sense of customer service to address client needs consistently and effectively.
Self-motivated; comfortable working independently under general direction.
Demonstrate leadership ability both externally with clients and internally with staff.
Additional Considerations
Data analytics background.
Actuarial or underwriting experience.
A consultant and/or producer with Life, Accident, and Health Insurance licensure
Population Health background CEBS designation.
Customer Success Management experience.
Ability to identify business development opportunities.
Experience with large data sets and/or the analysis of unstructured healthcare data.
Experiences with data mining, machine learning, and predictive modeling techniques, and their applications.
What We Offer
Flexible work arrangements
Collaborative work environment
Growth and advancement opportunities
Low cost medical, dental, and vision insurance
401(k) plan with an employer match
Company paid life insurance, short-term disability, and long-term disability coverage
Paid time off
13 paid holidays including flexible holidays
Paid parental leave
Flexible quarterly stipend
And more
#J-18808-Ljbffr
-
Director of Partner Analytics
4 weeks ago
Pittsburgh, United States Innovu, LLC Full timeJob DescriptionJob DescriptionSalary: Innovu OverviewInnovu is a growing Pittsburgh, PA-based data analytics company, offering a full range of cloud-based solutions that empower our users to effectively drive their human capital programs to mitigate risk while optimizing quality, cost, and efficiency of benefits and risk programs. Role OverviewAs a...
-
Director of Partner Analytics
4 weeks ago
Pittsburgh, United States Innovu, LLC Full timeJob DescriptionJob DescriptionSalary: Innovu OverviewInnovu is a growing Pittsburgh, PA-based data analytics company, offering a full range of cloud-based solutions that empower our users to effectively drive their human capital programs to mitigate risk while optimizing quality, cost, and efficiency of benefits and risk programs. Role OverviewAs a...
-
Director of Research Analytics
2 weeks ago
Pittsburgh, United States University of Pittsburgh Full timeJob Description - Director of Research Analytics (24002693) Director of Research Analytics Job Summary Job Title: Director of Research Analytics Job Location: Pittsburgh, PA Job Description Lead the development of the Pitt Research Discovery Tool, an application for Pitt researchers to find other Pitt individuals working on a specific research topic. Propose...
-
Director of Analytics
4 days ago
Pittsburgh, United States Compass Business Solutions Inc Full timeJob Description Job Description Director of Analytics Schmidt Market Research is a well-established, 42 team member research company based in Pittsburgh, PA, serving primarily Fortune 500 regional and national companies. We are a multi-year winner for one of the Best Places to Work by the Pittsburgh Business Times and are looking to add a Director of...
-
Director of Analytics
4 days ago
Pittsburgh, United States Compass Business Solutions, Inc. Full timeJob DescriptionJob DescriptionDirector of AnalyticsSchmidt Market Research is a well-established, 42 team member research company based in Pittsburgh, PA, serving primarily Fortune 500 regional and national companies. We are a multi-year winner for one of the Best Places to Work by the Pittsburgh Business Times and are looking to add a Director of Analytics...
-
Director of Analytics
3 days ago
Pittsburgh, United States Compass Business Solutions, Inc. Full timeJob DescriptionJob DescriptionDirector of AnalyticsSchmidt Market Research is a well-established, 42 team member research company based in Pittsburgh, PA, serving primarily Fortune 500 regional and national companies. We are a multi-year winner for one of the Best Places to Work by the Pittsburgh Business Times and are looking to add a Director of Analytics...
-
Director, Advanced Analytics
3 days ago
Pittsburgh, United States Penn Foster Inc Full timeConnectiveRx is a leading, technology-enabled healthcare services company. We work strategically with hundreds of biopharmaceutical manufacturers to help commercialize and maximize the benefits of specialty and branded medications. Our mission is to simplify how patients get on and stay on therapy. We fulfill our mission by providing our customers with...
-
Director, Data
4 days ago
Pittsburgh, United States Airport Authority Full timeJob DescriptionJob DescriptionThe Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our...
-
Director, Data
3 days ago
Pittsburgh, United States Airport Authority Full timeJob DescriptionJob DescriptionThe Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our...
-
Pittsburgh, United States Pittsburgh Cultural Trust Full timeJob DescriptionJob DescriptionThe Director of Data Analytics, Strategy and Governance is responsible for designing, planning, monitoring, and improving the data analytics and management functions of the Pittsburgh Cultural Trust. This individual will collaborate with internal and external stakeholders to understand and analyze business processes, gather...
-
Pittsburgh, United States Pittsburgh Cultural Trust Full timeJob DescriptionJob DescriptionThe Director of Data Analytics, Strategy and Governance is responsible for designing, planning, monitoring, and improving the data analytics and management functions of the Pittsburgh Cultural Trust. This individual will collaborate with internal and external stakeholders to understand and analyze business processes, gather...
-
Pittsburgh, United States Cogent Analytics Full timeConsultant - Business Operations / Management (Pittsburgh) Business Operations Consultant/Project Director Design, build, implement, train and evaluate customized solutions and advice that assist organizations in improving productivity and increasing revenues, and that positively impact overall performance. Solution implementation will encompass business...
-
Resident Director
4 weeks ago
Pittsburgh, United States University Of Pittsburgh Full timeThe Department of Residence Life at the University of Pittsburgh welcomes applications for the Resident Director position. Residence Life is committed to providing the best collegiate experience in the world for our students and is seeking individuals to join our team to assist us in accomplishing our vision. Applicants should be dedicated to working in an...
-
Portfolio Analytics
4 days ago
Pittsburgh, Pennsylvania, United States PNC Full timePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
-
Bus Analytics Consultant
4 days ago
Pittsburgh, Pennsylvania, United States PNC Full timePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
-
Bus Analytics Consultant
4 days ago
Pittsburgh, Pennsylvania, United States PNC Full timePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
-
Database Marketing Analytics Manager
4 days ago
Pittsburgh, Pennsylvania, United States teamworkonline Full timeReporting to the Director of Business Analytics, the Database Marketing Analytics Manager will be responsible for driving value from the team's fan data warehouse. This person will collaborate with the internal marketing team and the NFL to implement new audience segmentation and journey management tools. They will be an integral part of developing more 1:1...
-
Pittsburgh, United States Bank of New York Mellon Corporation Full timeData & Analytics Product Promotions Manager With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is...
-
Director of Retention
4 weeks ago
Pittsburgh, Pennsylvania, United States Carlow University Full timeDirector of RetentionThe Director or Senior Director (depending on experience) of Retention and Advising is a position that is partially funded by a Title III grant to support the newly formed Office of Retention. The Director coordinates the development, implementation, and evaluation of comprehensive advising and retention initiatives designed to...
-
Director of Compliance
4 weeks ago
Pittsburgh, United States CareerBuilder Full timeOverview We are seeking a Director of Compliance to spearhead our clients compliance initiatives, ensuring our operations align with legal standards, regulatory directives, and industry best practices. This vital role encompasses the management of compliance frameworks, audit mechanisms, and risk mitigation strategies to uphold the integrity of our pharmacy...