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Bus Analytics Consultant

4 months ago

Pittsburgh, Pennsylvania, United States PNC Full time
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analytics Consultant within PNC's Enterprise Fraud organization, you will be based in Pittsburgh-PA or Birmingham-AL

The fraud analyst will support the fraud mitigation plan for the card domain (Credit and Debit) Their focus is to balance fraud loss with customer experience and business growth. Specific duties to include identifying and understanding fraud patterns, maintaining and proposing countermeasures, and presenting findings to leadership/management. They will be collaborating with partners in the line of business, the Enterprise Fraud Organization, operations, technology, modeling, legal, and other stakeholders. Must be comfortable working in a rapid pace environment due to the nature of the underlying work and potential loss that could be incurred.

Preferred skillsets include statistical and analytical capabilities with experience in SQL, Python, R, Hadoop, Oracle, Spark, Pyspark and Teradata.

Job Description:

• Analyze data to identify and understand fraud patterns

• Work with stakeholders in PNC to balance fraud loss with client experience and business growth

• Support the fraud mitigation plan for the card domain

• Participate with industry groups and peers

• Collaborate with other functions of the Enterprise Fraud Organization, security, technology, and product partners on comprehensive solutionsJob Description
  • Leverages analytical tools to provide business and technical expertise for the analytics process, tools and applications for a business function or business unit to create data driven solutions.
  • Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics.
  • Analyzing and processing data, building and maintaining models and report templates, and developing dynamic, data-driven solutions.
  • Providing business clients with detailed, actionable reports documenting the findings from, data processing, and data analysis.
  • Consulting on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAnalytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic PlanningCompetenciesAnalytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective CommunicationsWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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