Store Customer Service Specialist

1 month ago


Fargo, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #3440, located at: 4441 45th Street South, Fargo, ND 58104. This is a part time position.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


  • West Fargo, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Fargo, United States Bell Bank Full time

    The Customer Service Center provides unequaled personal service to customers in accordance with established policies, procedures, and on the job training, primarily by voice (phone) interactions, with accuracy and efficiency. Customer Service Special Customer Service Specialist, Customer Service, Specialist, Retail, Banking, Skills


  • West Fargo, North Dakota, United States Sherwin-Williams Full time

    Job DescriptionThis position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum...


  • West Fargo, North Dakota, United States Sherwin-Williams Full time

    Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Tire Technician

    4 weeks ago


    Fargo, North Dakota, United States OK Tire Store & Service Full time

    About the Role:We are seeking a highly skilled and passionate Tire Technician to join our team at OK Tire Store & Service. As a key member of our dynamic team, you will play a crucial role in mounting, repairing, balancing, and rotating various types of tires, including passenger, commercial, and agricultural tires.Key Responsibilities:Mounting, repairing,...


  • West Fargo, North Dakota, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting our products, and achieving sales goals.Key ResponsibilitiesCustomer Service: Ensure high levels of customer...


  • Fargo, North Dakota, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Fargo, North Dakota, United States Savers | Value Village Full time

    About UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for...


  • Fargo, North Dakota, United States SpartanNash Full time

    At SpartanNash, we prioritize delivering exceptional customer experiences through innovative solutions. Our retail store associates play a vital role in this mission, ensuring that every customer interaction is positive and memorable. As a retail sales associate, you will be the face of our brand, providing top-notch service and support to our customers. If...


  • Fargo, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Fargo, North Dakota, United States HotSpring Spas & Pool Tables Full time

    Job DescriptionWe are seeking a skilled Customer Outreach Specialist to cultivate positive relationships with our customers through effective communication strategies.As a key point of contact, you will handle inquiries, resolve issues, and provide information about our products and services.Your primary focus will be on engaging with customers through...


  • Fargo, United States OK Tire Store & Service Full time

    Are you looking for a rewarding career as a Warehouse / Delivery Driver? Look no further! Join our team at OK Tire Store & Service, where we value our employees and provide opportunities for growth. As a Warehouse / Delivery Driver, you will be responsible for ensuring accurate inventory counts and levels are maintained, completing all required paperwork,...


  • Fargo, North Dakota, United States Bell Bank Full time

    Job SummaryThe Customer Service Center at Bell Bank provides exceptional customer service to clients in accordance with established policies and procedures. As a Customer Service Specialist, you will be responsible for delivering high-quality service through voice interactions, messaging, and email, while maintaining a solution-based mindset and customer...


  • Fargo, United States Circle K Full time

    Circle K - 1020 19th Avenue N [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Fargo, North Dakota, United States Bell Bank Full time

    Customer Service Specialist Job Description**Job Summary:**The Customer Service Center at Bell Bank provides exceptional personal service to customers in accordance with established policies and procedures. Customer Service Specialists strive to exceed customer expectations with strong problem-solving skills, effective multitasking through computer systems,...


  • Fargo, North Dakota, United States Circle K Full time

    Customer Service Role at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Key responsibilities include:Providing prompt and courteous service to customersRinging up sales on the cash register accuratelyOperating the...


  • Fargo, United States Bell Bank Full time

    Customer Service Specialist ***Training to Begin on December 2, 2024***Candidate must be available to train 8am-5pm, Monday-Friday for up to 4 weeksAfter Training, Schedule will be: 1pm-10pm | Mon-Fri & Rotating weekends If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer,...

  • Store Leader

    2 weeks ago


    Fargo, North Dakota, United States Holiday Companies Full time

    About the Role:As a Store Leader at Holiday Companies, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth. Your primary focus will be on ensuring a positive customer experience, maintaining a clean and organized store environment, and achieving sales targets.Key...


  • Fargo, North Dakota, United States Scheels Full time

    Scheels Service Shop Technician Job DescriptionWe are seeking a skilled Service Shop Technician to join our team at Scheels. As a key member of our maintenance team, you will be responsible for ensuring the efficient operation of our store equipment and customer gear.Key Responsibilities:Provide routine maintenance and assembly of customer and store...


  • Fargo, United States Family Fare Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...