Senior Director, Risk Management
1 week ago
How you Will Power our Purpose (Job Summary)
The Senior Director of Risk Management, Compliance, Safety is a pivotal leadership position within the Association and is responsible for overseeing risk assessment, compliance, and safety protocols across all operational areas. Reporting directly to the Senior Vice President of Finance Risk Management, this role involves strategic planning, policy development, training implementation, and emergency response coordination. The Senior Director will play a critical role in fostering a culture of safety and minimizing risk exposures to ensure the well-being of staff, members, and the community.
You will also support the enterprise's commitment to diversity, equity, inclusion, and belonging (DEIB) and the core character values of the YMCA. Reporting directly to the Senior Vice President of Finance and Risk Management, you will partner closely with other senior leaders throughout the enterprise to achieve outcomes.
How You Will Make an Impact (Essential Functions)
In this role, you are highly organized and focused on improving systems, processes, and resources. You have the ability to communicate effectively and follow up with leaders, managers, and staff teams to ensure effective risk management and timely reporting. Ultimately, you will help to ensure our organization secures its reputation, positive community impact, and fiscal health by controlling risk.
Risk Management Audits, Compliance, Records, Reporting (30%)
- Conduct comprehensive analysis of data and implement controls, strategies, and systems that mitigate risk exposures.
- Lead audits of processes and procedures to ensure compliance with regulatory standards and organizational policies (program/aquatics safety, child abuse prevention, Americans with Disabilities Act, facility safety, volunteerism, vehicle safety, staff trainings, OSHA, etc.)
- Monitor systems and audit criminal background checks (members, community members, staff, and volunteers) in partnership with People Strategy
- Maintain detailed records of incidents, injuries, and risk reports, implementing strategies to mitigate losses (incident reports, exposures, OKRs, KPIs, Know Your Score, Praesidium assessments, etc.)
- Maintain records of Staff Injury and Incident reports and oversee OSHA reporting compliance.
- Present risk reports and recommendations to senior leadership
- Champion a culture of safety through training, communication, auditing, and coaching and act as the leader of safety for the Association.
- Develop and maintain safety-based policies and procedures, continually refining them to reflect best practices.
- Design risk management processes for various operational areas (program/aquatics safety, child abuse prevention, facility safety, volunteerism, etc.)
- Assure that centers adhere to the association's safety guidelines in collaboration with operations leadership.
- Manage facility use agreements, MOUs, and independent contract relationships in partnership with Operations leadership.
- Oversee the annual insurance renewal process and act as liaison to insurance brokers and carriers.
- Provide support on legal matters in collaboration with the Senior Vice President.
Risk Safety Strategy, Planning, Training, Emergency Response, Capacity-building (30%)
- Lead the Association Safety Impact Team, driving risk mitigation efforts and supporting strategic initiatives.
- Develop and deliver risk and safety training programs for staff at all levels.
- Create and manage risk and safety budgets.
- Provide support to the YMCA center and program leadership to ensure adherence to risk policies, protocols, and processes (aquatics and youth programs especially)
- Coordinate emergency response procedures and develop contingency plans for crisis management (i.e., severe weather, cyber threat, or major incidents/allegations)
- Collaborate with program leaders to ensure adherence to risk policies and protocols.
- Recommend and implement risk management solutions in partnership with senior leadership.
- Fosters a culture that builds trust and treats all team members and colleagues with respect; constructively and immediately deals with conflict; gains commitment and provides clarity; holds team members accountable and cultivates peer accountability; and achieves results to meet strategic and operational goals.
- Models inclusive leadership behaviors and embraces all dimensions of diversity - building strong teams that apply their diverse skills and perspectives to our mission.
- Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with association people practices for all positions within their organizational structure.
- In partnership with the Senior Vice President of Finance and Risk management, responsible for successful Strategic Plan metrics, Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) to meet strategic goals and objectives.
- Implements a goal-based leadership approach (OKR methodology) and ensures the development department is actively working towards supporting organizational-level objectives and key results. Conducts Cycle Check-ins and the Annual Check-In with direct reports to ensure progress with OKRs, providing ongoing coaching and feedback, and discuss development opportunities.
- A bachelor's degree in finance, business administration, risk management, or a related field, or equivalent professional experience.
- Minimum 7 years of relevant experience in Operations, Risk Management, or related field
- Knowledge of industry regulatory standards and compliance requirements.
- Knowledge of YMCA policies and procedures is a plus.
- Strong strategic management and planning skills, as well as strong communication skills, are needed to interface with a variety of stakeholders.
- Ability to use own judgment and initiative in problem resolution.
- Proven leadership ability with experience in team management and collaboration.
- Exceptional analytical, communication, and presentation skills.
- You're a Cause-Driven Leader - You are effective at:
- Advancing our mission and cause - providing visionary leadership to ensure resources are mobilized to adapt to new challenges and needs in the community.
- Building relationships - connecting people to the Y's cause by developing inclusive relationships, partnerships, and collaborations to co-create solutions to pressing social needs.
- Leading operations - ensuring relevance, effectiveness, and sustainability of the organization so we can continue to fulfill our promise to the community.
- Developing and inspiring people - supporting the holistic development of self and others so everyone can embrace the Y's cause, sustain our culture, and inspire others to action.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
About Us
The Greater Austin YMCA is a nonprofit community enterprise with a vision to cultivate thriving communities across Central Texas where every person benefits from an empowered and well-educated childhood, equitable access to opportunities, resulting in an elevated quality of life and the promise of a sustainable future. Founded in 1953 and anchored in three Central Texas counties, the Y has served close to 500,000 people and provided more than $30M in financial assistance and program subsidies over the past 10 years. We operate 8 community centers and Camp Moody along with 6 early childhood education centers, 60 afterschool programs on school campuses in four districts, and 20 summer camps, with 1500 staff team members, 1000 volunteers, and a $47M annual operating budget.
Additional Information:
The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We Take Care of Our People
Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.
- Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees.
- Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
- Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
- Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,000 annually.
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