Patient Access Specialist I

2 weeks ago


Chardon, United States University Hospitals Full time

UH Geauga Medical Center Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt. Access Specialists are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems Essential Functions Interviews patients (face-to-face/phone/via document) and utilizes multiple complex applications to create (or validate existing) patient medical record and insurance/bill claim using demographic and insurance information. Mastery of skills relating to insurance coverage, benefits, rules & regulations and allocation of plans accurate information and fulfillment of requirements resulting in expected payment for services Verifies and allocates insurance plans utilizing electronic eligibility tools, phone calls payer, accesses web portals and initiates appropriate action for services including non-covered and out-of-network insurance services Executes patient estimate, educates guarantor regarding charges and out-of-pocket liability and establishes payment plan when applicable for professional and technical services. Successfully calculates, collects and posts co-pays, deductible, co-insurance and prior balance due from patient in accordance with policy; meets or exceeds collection targets and productivity standards. Takes appropriate steps to balance and secure cash in accordance with UH policy. Takes steps to prevent medical record duplications or incorrect patient selection imperative to patient safety; safeguards Protected Health Information (PHI). Performs other related duties as assigned and participates in enterprise special projects as needed. Required For All Jobs Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications:QualificationsEducation High School Equivalent / GED Required Work Experience 1+ years of healthcare or customer service experience Required and Two years' experience in healthcare or customer service preferred. College associate or bachelor's degree is equivalent to 1 year of work experience. Required and Experience utilizing multiple complex software solutions Required Knowledge, Skills, & Abilities Dependable to work in this 24/7/365 department with willingness to travel to other sites and locations throughout the enterprise including possible overtime. Required Notable client service, communication and relationship building skills. Required Must have ability to perform in a fast-pace and stressful environment (such as the Emergency Department). Required Demonstrates ability to function independently and as a team player in a fast-paced environment. Required Must have strong written and verbal communication skills. Required Professional demeanor Required Detail-oriented and organized, with good analytical and problem solving ability Required Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.) Required Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently



  • Chardon, United States University Hospitals Full time

    UH Geauga Medical Center Part-time 16 hours - Monday through Friday rotating weekends (3pm - 12:00am) and holidays. Position will require initial full-time Monday through Friday day shift training Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service...


  • Chardon, United States University Hospitals Full time

    UH Geauga Medical Center Part-time 16 hours - Monday through Friday rotating weekends (3pm - 12:00am) and holidays. Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and...


  • Chardon, United States University Hospitals Full time

    Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer...


  • Chardon, United States University Hospitals Full time

    Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer...


  • Chardon, United States University Hospitals Full time

    Position Summary As an essential member of the Revenue Cycle team, Senior Pre-cert Specialists ensure authorizations for outpatient testing, ambulatory and inpatient services are obtained before services are rendered. The successful completion of tasks performed by this position, directly impacts denials and reimbursement from third party payers. Senior...

  • Practice Coding Specialist Senior

    Found in: Lensa US P 2 C2 - 3 days ago


    Chardon, United States University Hospitals Full time

    Position Summary Position responsible for submitting and resolving coding denials/edits for moderate to high complexity medical claims. Must remain current with governmental and third party billing, follow-up and appeal requirements for compliant billing and follow-up of both inpatient and outpatient claims for all wholly owned facilities and physician...

  • Private Caregiver

    3 weeks ago


    Chardon, United States Comfort Keepers - Painesville Full time

    Job DescriptionJob DescriptionWe are seeking Caregivers/CNA/HHA to join our team in the lake county area ! You will assist in the daily care and joy to elderly or disabled individuals in the home setting.Responsibilities:A passion for the job and genuine desire to help othersAccess to reliable transportation with a willingness to travel within Ashtabula...

  • Referral Coordinator Hudson

    Found in: Lensa US P 2 C2 - 1 week ago


    Chardon, United States University Hospitals Full time

    Essential Functions This position is primarily responsible to perform the following: • Serve as 1st escalation point for escalated calls and service recovery • Responsible for scheduling from the Epic work queues not completed at time during the checkout process • Primarily responsible for scheduling patient appointments in courteous manner •...


  • Chardon, United States University Hospitals Full time

    Job DescriptionDescription$3,000 sign-on bonus if you are an external applicant and have 1 year of sterile processing tech experience or are certified in sterile processing.Position SummaryThe Sterile Processing Technician role is responsible for receiving, sorting, decontaminating, reassembling, packaging, sterilizing, storing and distributing reusable...


  • Chardon, United States University Hospitals Full time

    Essential Functions Comprehends knowledge of scientific concepts related to the design and analysis of clinical trials; how drugs, devices and biologicals are developed and regulated. Ensures care of the participants, aspects of human subject protections and safety in the conduct of a clinical research study. Encompasses study management and GCP compliance;...

  • Genetic Counselor I

    Found in: Lensa US P 2 C2 - 3 days ago


    Chardon, United States University Hospitals Full time

    Position Summary Entry level position. Provides medical/clinical genetic services to individuals and families with a known or suspected inherited condition. Provides information and counseling, coordinates genetic testing, evaluates and determines individuals' and/or families' needs and makes appropriate referrals based on these evaluations. Participates in...


  • Chardon, United States University Hospitals Full time

    Job DescriptionDescriptionDescription: Provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. Dimensions are:1. Implements the nursing process by delivering effective relationship based nursing care. 2. Demonstrates technical...


  • Chardon, United States University Hospitals Full time

    A Brief Overview Provides expert level application support by designing application programs and services to support the optimal use of the Electronic Health Record (EHR) technology. This role will leverage the Epic functionality to help facilitate seamless access for our patients to UH services and partner closely with our Central Scheduling and...


  • Chardon, United States University Hospitals Full time

    Facilitates movement of patients to appropriate and alternate levels of care as needed and has the authority to facilitate the opening of transitional beds/unit in order to maximize patient throughput and ease excess capacity. This also includes patient access, transfer center and system wide coordination. Takes physician orders and completes admission...

  • Nursing Supervisor

    1 week ago


    Chardon, United States University Hospitals Full time

    Facilitates movement of patients to appropriate and alternate levels of care as needed and has the authority to facilitate the opening of transitional beds/unit in order to maximize patient throughput and ease excess capacity. This also includes patient access, transfer center and system wide coordination. Takes physician orders and completes admission...

  • Grant Accountant I

    1 week ago


    Chardon, United States University Hospitals Full time

    Essential Functions Monthly Grants Accounting Duties - Manage Grant Accounts for Federal, State, Foundations, Industry Sponsors, and Internally Funded sponsors - including but not limited to creating grant awards; Manage invoicing, revenue generation, expenditure reports, Facility and Administration Costs, and grant close out. Collaborate with Pre-award,...


  • Chardon, United States University Hospitals Full time

    Job DescriptionDescriptionPosition Summary/Essential Duties:The therapist is learning and incorporating the mission statement and standards of behavior of his/her hospital or care facility. This therapist performs basic competencies within orientation and provides satisfactory respiratory therapy with minimum supervision.  Essential duties...


  • Chardon, United States University Hospitals Full time

    Job DescriptionDescriptionPosition Summary/Essential Duties:The therapist is learning and incorporating the mission statement and standards of behavior of his/her hospital or care facility. This therapist performs basic competencies within orientation and provides satisfactory respiratory therapy with minimum supervision.  Essential duties...


  • Chardon, United States University Hospitals Full time

    Job DescriptionDescriptionPosition SummaryThe Advanced Care Paramedic is responsible for providing lifesaving and advanced interventions to patients at on-site locations and/or during transport. Serves as the principal paramedic for specialty care and ALS transports. This position requires a team based approach where the paramedic is expected to have at...


  • Chardon, United States University Hospitals Full time

    Job DescriptionDescriptionPosition SummaryThe Advanced Care Paramedic is responsible for providing lifesaving and advanced interventions to patients at on-site locations and/or during transport. Serves as the principal paramedic for specialty care and ALS transports. This position requires a team based approach where the paramedic is expected to have at...