Patient Assistance Specialist
2 weeks ago
Specific Duties and Responsibilities: 1. Communicates with patients in a courteous and professional manner in face-to-face encounters and via the telephone. Answers telephones, screens and routes incoming calls, takes messages and delivers information electronically. 2. Promotes the Team-based Care Model by participating in daily huddles and monthly care team meetings to communicate and collaborate on patient issues and needs. 3. Checks in patients for acute clinic, appointments, or other visits. Verifies all demographic information and insurance. Notifies nursing staff and providers of arrival of patient through EMR. 4. Facilitates verification of patients insurance through web and Anthem portals, copying insurance card and notate it under patient demographics on their information page; contacts the billing specialist if needed. 5. Scans immunization records when patient is being seen at the Pediatric office as well as new patient’s prior medical records. 6. Checks out patients and schedules any follow up appointments, also print out the patients visit summary and have patients complete a patient survey. 7. Prepares lab results and ‘unable to contact’ letters to be mailed to patients. 8. If Medical record transfer is needed, provides forms and helps patient complete the form once they provide identification. 9. Collects money for co-payments and patient balances and apply monies to patient’s account and prints a receipt for the patient. 10. Balances money collected from co-payments and patients’ bill balances, batch money with day sheet listing completed transactions for the day and put in the safe in the evening. 11. Responsible for accurate accounting of the cash drawer and logging at determined times of the day (morning, evening). 12. Assists patients with completion of the Reduced Fee application process, clearly understanding the process and following consistently. 13. Physical attendance is an essential element of the job and necessary to perform the essential functions of the Patient Assistance Specialist position. 14. Must be able to meet outlined compliance goals and stay up to date with computer based training. 15. Ability to multi-task in a fast-paced environment. 16. Must be proficient with documentation in patient charts via actions, telephone encounters, or in general/billing notes 17. Ability to communicate professionally and efficiently to employees, patients, and providers. 18. Must be able to stay calm and follow outlined procedures in moments of patient related crisis. 19. Performs other duties as assigned. Other Functions: 1. Employee will abide by the Code of conduct as documented in the Corporate Compliance Manual. 2. Must demonstrate a personal and professional commitment to Johnson Health Center and its mission. 3. Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve. 4. Management may modify, add or remove any job functions as necessary, or as changing organizational needs require. JHC Core Values: Employees must actively demonstrate dedication and commitment to the core values of JHC. 1. Respect – We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people’s differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice. 2. Integrity – We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions. 3. Excellence – We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies. At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement. 4. Innovation – We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures. 5. Teamwork – We understand that teamwork is the essence of our ability to succeed. We work across functional boundaries, embracing diversity, for the good of the organization. Our collaborative approach ensures a culture of participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience. Reporting Relationships: The Patient Assistance Specialist reports directly to the Lead Patient Assistance Specialist. Evaluation: The Patient Assistance Specialist’s work performance will be evaluated annually by the Lead Patient Assistance Specialist. Qualifications: 1. High School diploma or equivalent. 2. 0-2 years of medical office experience preferred. 3. Working knowledge of MS Office products and ability to learn; previous experience with other computer related applications such as electronic medical records. 4. Excellent oral and written communication skills. 5. Working knowledge of office equipment, i.e., scanners, printers, copy machines, telephone system, fax and credit card machine. Status: This position is a FLSA Non-Exempt position. This is an OSHA low risk position. This is an ADA negotiable position. Salary: This position is a salary grade 1. The salary for this position is negotiated between the individual and the Director of Human Resources and/or the Chief Executive Officer.
-
Patient Assistance Specialist
2 weeks ago
Lynchburg, United States CareerBuilder Full timeSpecific Duties and Responsibilities: 1. Communicates with patients in a courteous and professional manner in face-to-face encounters and via the telephone. Answers telephones, screens and routes incoming calls, takes messages and delivers information electronically. 2. Promotes the Team-based Care Model by participating in daily huddles and monthly care...
-
Patient Experience Specialist I
4 weeks ago
Lynchburg, United States Atlantic Vision Partners Full timeJob DescriptionJob DescriptionDescription:The Atlantic Vision Partners WayAt Atlantic Vision Partners, we want our employees to love coming to work and doing what they love – helping our patients see more clearly! We provide our employees with continued support through: On-Site Training Unlimited career growth opportunities within our 45 clinics in...
-
Patient Experience Specialist I
3 weeks ago
Lynchburg, United States Atlantic Vision Partners Full timeJob DescriptionJob DescriptionDescription:The Atlantic Vision Partners WayAt Atlantic Vision Partners, we want our employees to love coming to work and doing what they love – helping our patients see more clearly! We provide our employees with continued support through: On-Site Training Unlimited career growth opportunities within our 45 clinics in...
-
Billing Specialist
2 months ago
Lynchburg, United States Light Counseling Full timeJob DescriptionJob DescriptionSalary: PREBENEFITSCompetitive Medical, Dental, and Vision Plans*Retirement Plan with Employer Match*Continuing Education (After Probation)*Work Laptop Provided*Staff Appreciation!* Employee must be full-time in order to be eligible for these benefitABOUT LIGHT COUNSELING:Since 1991, Light Counseling has served more than 60,000...
-
Billing Specialist
3 weeks ago
Lynchburg, United States Light Counseling Full timeJob DescriptionJob DescriptionSalary: PREBENEFITSCompetitive Medical, Dental, and Vision Plans*Retirement Plan with Employer Match*Continuing Education (After Probation)*Work Laptop Provided*Staff Appreciation!* Employee must be full-time in order to be eligible for these benefitABOUT LIGHT COUNSELING:Since 1991, Light Counseling has served more than 60,000...
-
Billing Specialist
3 weeks ago
Lynchburg, United States Light Counseling Full timeJob DescriptionJob DescriptionSalary: PREBENEFITSCompetitive Medical, Dental, and Vision Plans*Retirement Plan with Employer Match*Continuing Education (After Probation)*Work Laptop Provided*Staff Appreciation!* Employee must be full-time in order to be eligible for these benefitABOUT LIGHT COUNSELING:Since 1991, Light Counseling has served more than 60,000...
-
Customer Experience Specialist
4 weeks ago
Lynchburg, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
5 hours ago
Lynchburg, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Medical Communications Specialist
5 days ago
Lynchburg, Virginia, United States Emerge Talent Cloud Full timeJob DescriptionJob DescriptionMedical Communications Specialist – 1st ShiftFor over 150 years, Fleet Laboratories, a Prestige Consumer Healthcare Company, has adapted to consumer needs with creative thinking and innovative product development. We are a global leader of over 100 personal health and beauty care products that consumers have come to trust:...
-
Customer Experience Specialist
7 days ago
Lynchburg, United States Best Buy Full timeCustomer Experience Specialist (Advisor) - Job Details Customer Experience Specialist (Advisor) Share Job Overview Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee discount *...
-
Physician Assistant
1 month ago
Lynchburg, United States Centra Health Full timeAbout CentraCentra Medical Group (CMG) is comprised of 500+ Physicians and Advanced Practice Providers and serves 600,000 central and southern Virginians. CMG offers an integrated healthcare system, including 4 hospitals, 5 regional medical centers, 70+ physician practices, including primary care, medical, and surgical specialists. At Centra Medical Group...
-
Marketing/NPD Claims Specialist II
1 month ago
Lynchburg, United States ContractRecruiter.com Full timeMarketing/NPD Claims Specialist II (Lynchburg, VA) Department: Marketing Marketing/NPD Claims Specialist supports new product development and launch for power core, core and legacy Prestige brands by leading prototype evaluation (using employee panels) and executing safety testing to create Product Safety Profiles and clinical claim support dossiers....
-
Marketing/NPD Claims Specialist II
3 weeks ago
Lynchburg, United States ContractRecruiter.com Full timeMarketing/NPD Claims Specialist II (Lynchburg, VA) Department: Marketing Marketing/NPD Claims Specialist supports new product development and launch for power core, core and legacy Prestige brands by leading prototype evaluation (using employee panels) and executing safety testing to create Product Safety Profiles and clinical claim support dossiers....
-
Lynchburg, United States Liberty University Full timeThe principal role of the Customer Service Specialist (CSS) is to aid in answering research, technology, circulation, and directional questions from library customers using professional customer service skills. Customer Service Specialists provide frontline staffing at the Customer Service Center, reserve room, and other information desks throughout the...
-
Lynchburg, United States Liberty University Full timeThe principal role of the Customer Service Specialist (CSS) is to aid in answering research, technology, circulation, and directional questions from library customers using professional customer service skills. Customer Service Specialists provide frontline staffing at the Customer Service Center, reserve room, and other information desks throughout the...
-
Specialist, Parts Delivery
3 weeks ago
Lynchburg, United States Dover Corporation Full time**Specialist, Parts Delivery** **Location:** Lynchburg, VA, US Belvac is the world leader in the design and production of continuous motion rotary machinery. We provide beverage canmakers with high-speed trimming, necking, base reprofiling and reforming, shaping, bottom rim coating, flanging and inspection technology. Over the years, we have been responsible...
-
Physician Assistant
1 month ago
Lynchburg, United States Centra Health Full timeAbout CentraCentra Medical Group (CMG) is comprised of 500+ Physicians and Advanced Practice Providers and serves 600,000 central and southern Virginians. CMG offers an integrated healthcare system, including 4 hospitals, 5 regional medical centers, 70+ physician practices, including primary care, medical, and surgical specialists. At Centra Medical Group...
-
Physician Assistant
3 weeks ago
Lynchburg, United States Centra Health Full timeAbout CentraCentra Medical Group (CMG) is comprised of 500+ Physicians and Advanced Practice Providers and serves 600,000 central and southern Virginians. CMG offers an integrated healthcare system, including 4 hospitals, 5 regional medical centers, 70+ physician practices, including primary care, medical, and surgical specialists. At Centra Medical Group...
-
Patient Access Representative- PRN
4 weeks ago
Lynchburg, United States Centra Health Full timeJob Description This position is responsible for managing patient registrations in Acute Revenue Cycle Patient Access Departments. As the first point of contact for most Centra patients, this position provides key customer and financial services. This position provides services for pre-registration, registration, upfront collections/payment plans, medical...
-
Marketing/NPD Claims Specialist II
2 months ago
Lynchburg, United States ContractRecruiter.com Full timeJob DescriptionJob DescriptionMarketing/NPD Claims Specialist II (Lynchburg, VA)Department:Marketing Marketing/NPD Claims Specialist supports new product development and launch for power core, core and legacy Prestige brands by leading prototype evaluation (using employee panels) and executing safety testing to create Product Safety Profiles and clinical...
