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Counter Retail Sales Professional

2 months ago

Pensacola, United States Pensacola Glass Full time

We’re looking for an enthusiastic, highly motivated individual to provide our customers with a prompt and smooth sales process while increasing customer satisfaction working on our glass retail counter in our showroom. Candidates should have a background in service & sales, exceptional communication and listening capabilities, and problem-solving skills. If you love interacting with people and you’re a people person, and interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you Full-time benefits available including: • Health/Dental/Vision • Supplemental Insurance coverages available • Participation in company 401K profit sharing w/company match • Life Insurance • Paid Holidays & weekly payroll. • Monday thru Friday, 7:30 AM to 4 PM. Responsibilities: • Answer incoming calls and greet customers in showroom in a professional and courteous manner while providing knowledge of products & answering service questions, customer complaints, and general customer inquiries • Work and communicate closely with glass table employees regarding ticket information and data. • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Create accurate sales records, collect payments, and execute the completion of sales/order process. • Maintain & update customer accounts, product inventory and keep sales counter neat & clutter free. • Work closely with other personnel and stay up to date on service and product knowledge to increase overall goal of retail/ glass sales. • Learning other department duties working with employees from separate departments. Qualifications: • High school diploma, G.E.D. or equivalent • Neat in appearance • Candidates must submit to pre-employment drug screening/required • Background screening/required • Glass experience & Knowledge a real plus but not required • Cash handling experience • Experience working in a customer-oriented atmosphere • Possess excellent customer service and oral communication skills • Ability to read a tape measure for accuracy, and ability to lift 25/50lbs. • Must have reliable transportation to comply with attendance requirements. • Must have a willingness to learn and work with other employees in a compatible manner. • Have a solid work ethic with the ability to cross-train in other departments of company as needed, Compensation: $15 - $18 hourly

• Answer incoming calls and greet customers in showroom in a professional and courteous manner while providing knowledge of products & answering service questions, customer complaints, and general customer inquiries • Work and communicate closely with glass table employees regarding ticket information and data. • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Create accurate sales records, collect payments, and execute the completion of sales/order process. • Maintain & update customer accounts, product inventory and keep sales counter neat & clutter free. • Work closely with other personnel and stay up to date on service and product knowledge to increase overall goal of retail/ glass sales. • Learning other department duties working with employees from separate departments.

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