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Engineering Design Associate

3 months ago

Orlando, United States Duke Energy Full time
More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Note: this position does not progress into the engineering technologist hierarchy.

Job Description

This position will report to the Manager for Distribution Design for the Residential Development Team for Florida. This position focuses and engages on some of the largest, most impactful residential development projects in the Duke Energy service area. The Engineering Design Associate will provide work management system, Design Tool data entry, and general support to Designers as part of engineering and construction planning (E&CP) process. Candidates are expected to have strong computer systems knowledge and have the ability to work with independence in the E&CP tools. Maintaining relationships with land developers and home builders through timely execution of their project work plans is a must. This position is to perform the role of customer communication, planning, engineering, coordination, work order creation, and administration of Residential Development Project Team underground subdivision work, and other work as assigned. This includes small subdivisions as well as complex mixed-use land developments, while learning to manage large scale planned developments for single family, multifamily, and mixed-use projects. This engineering role is a customer facing role and provides exceptional customer service through each phase of assigned projects throughout the process. The selected candidate will be required to meet with internal and external customers to determine project needs, assess job site conditions, and manage the project to develop the most efficient and economical solution to meet the project demands and timeline. Collaboration with other Duke Energy work groups and contractor partners is required to maintain a high level of service consistency.

Major Job Duties and Responsibilities:
  • Perform Design Tool entry, work management system and general support to Designers and management of system queues
    • Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods
    • Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work
    • Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work
    • Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting)
    • Also completes work orders that do not require a field visit or guidance from a Designer (eg temp services)
    • Verifies/completes the dependencies in the work management system prior to releasing job(s)
    • Assists Designer with updating work management system for status, project comments, or customer comments and contact information
  • Communicates and coordinates with internal/external customers
    • Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery
    • Compiles, reviews, and prints reports from work management system as needed
    • Contacts customers to confirm project details and schedules (depending on Enable)
    • Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary
    • Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, Construction and Maintenance (C&M) Specialists, and others as needed (Ex. Phone number lookup to in-depth work management/design tool changes)
    • Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed
  • Handles customer information system inquiries and centralized group requests
    • To and from requests from centralized subdivision design
    • Supports designer with obtaining information out of customer information systems
  • Engagement/Safety and other
    • Prepares for and provides storm support as needed
    • Supports Human Performance safety culture through active participation in safety meetings
    • Follows ergonomics and office safety guidelines
    • Supports corporate initiatives
    • Demonstrates a commitment to continuous learning and development
Required Qualifications

Associate's degree OR HS/GED and two plus years work related experience.

Job Specific Knowledge, Skills, and Abilities:
  • Demonstrates excellent customer skills
  • Possesses effective written and verbal communication and interpersonal skills
  • Collaborates effectively in a team environment
  • Demonstrates proficiency in Microsoft Office suite
  • Exhibits flexibility and dependability during storm events and regular work
  • Effectively manages stressful situations
  • Demonstrated proficiency in computer-based work management systems


#LI-Hybrid

Mobility Classification - Hybrid

Travel Requirements
5-15%

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
No

Posting Expiration Date
Saturday, August 17, 2024
All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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