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Route Manager

3 months ago

Portland, United States Sprague Pest Solutions Full time

Job Type Full-timeDescriptionIf you like working with people, being outside, and solving problems, then you should join the Sprague Pest Solutions family as a Commercial Pest Control TechnicianSprague Pest Solutions is one of the fastest-growing commercial pest control companies in the West, headquartered in Tacoma, WA. We are seeking adventurous, quality-focused, hardworking people pleasers to join our team. No experience is necessary; our safety-focused training program will teach you everything you need to know to identify, control, and prevent pest problems the Sprague way.Becoming a Pest Control Technician with Sprague is an opportunity to start a rewarding career in a supportive and values-driven company culture.Make this your story by applying now. Your next great adventure as a Sprague Route Manager and Commercial Pest Control Technician awaits.What you will do as a Route Manager :Learn about all sorts of rodent, insect, flying, and crawling pests, study for licensing exams, and participate in regular training to maintain certifications in a variety of pest control topicsBuild professional relationships with clients and learn about their unique business challengesInspect client sites for pest activity and apply a combination of mechanical, biological, and chemical tools to prevent and control pest issuesManage your own route and schedule to ensure clients receive timely, top-quality serviceHelp protect the health and safety of your community by recognizing and controlling pest problems What we do at Sprague :Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.What you'll get working here:Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissionsA take-home service vehicle with gas cardCompany-provided phone, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with continuing education and leadership training Benefits :Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan RequirementsMust haves for this job:High school diploma or equivalentValid Driver's License and satisfactory Motor Vehicle RecordAttention to detail and high standards of work qualityHunger for knowledge and professional developmentCompetitive approach to both individual and team performanceNice to haves for this job:2+ years' experience in warehousing, logistics, construction, or other physically demanding jobs1+ years' experience in customer service, retail, food service, or hospitalityPest control, industrial, or safety certificationsPosition Title: Route ManagerReports To: Branch ManagerTravel: 0-10%Salary: $20-25 hourly (DOE) plus incentivesFLSA Status: Hourly, Non-ExemptEEOC Class: Individual ContributorsLast updated: February 13, 2023Position SummaryThe primary function of the Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.Essential Duties and ResponsibilitiesManage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial mannerParticipate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pestsPartner with client and technical specialists to solve complicated pest problemsProvide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problemsProvide uncompromising service, aiming to exceed client expectations in every interactionSet up, monitor, and tear down equipment for new installations and specialized treatmentsRespond quickly and professionally to client complaints and service requestsWork a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely mannerDrive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standardsMaintain proper inventory of tools, equipment, and materials in company vehicleSeek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales teamQualifications and Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge, Skills, and AbilitiesAbility to communicate effectively verbally and in writing with customers, peers, and managersAbility to set priorities and manage time to accomplish work goals according to quality standards and deadlinesAbility to adapt quickly and work effectively in varying environments and job site conditionsAbility to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateAttention to detail and ability to recognize and correct errors and inconsistenciesAbility to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and valuesProficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quicklyW. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Salary Description $20/hr DOE plus commission and bonus