Order Entry Administrator
2 weeks ago
Job Description
Job Description
Advanced Personnel Resources is looking for a dedicated candidate to work with a dynamic, growing company here in the Triad. This role’s main goal will be to process incoming orders and sample requests from customers and sales reps. Additional responsibilities will include following up on pending orders, handling requests from customers and sales representatives, managing customer interactions through electronic data, and helping with inbound phone calls.
DUTIES AND RESPONSIBILITIES
Enter new incoming orders via email, in person, or online
Follow up on orders placed on hold to ensure orders can ship to meet the customers' deadlines
Provide support to customers via telephone, email, online chat, or in person to provide support and information on products or services regarding their order
Assist customer service team with answering a heavy volume of phone calls regarding stock availability, order status, product questions, shipping questions, etc.
Comfortable with multitasking and assuming various tasks focused on overall company goals
Work with production or warehouse teams to ensure orders are entered with best known available data
Utilize logistics software to set up and schedule shipments
Collaborating with management to take on additional responsibilities based on individual and company needs
QUALIFICATIONS
High School Diploma or Equivalent
2+ years of customer service and order entry experience required
Exceptional attention to detail
Individual must be proficient in basic Microsoft Office applications including Excel, Outlook, Word
Experience with ERP systems such as SAP, AS400, JD Edwards, etc.
Company Description Advanced Personnel Resources has provided full service staffing solutions, recruiting and professional search services to the Triad region for over 35 years.
We work in partnership with a majority of the region's most well-known organizations, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non Clinical and Light Industrial staffing needs. We provide the highest quality talent and job opportunities in diverse industries and positions including:
Accounting / Finance
Administrative / Clerical
Aerospace
Biotech
Call Center / Customer Service
Consumer Goods
Executive Management
Human Resources
Insurance
Information Technology
Legal
Light Industrial
Manufacturing / Distribution
Medical / Healthcare
Purchasing / Supply Chain
Sales / Marketing
Transportation
Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' needs. We combine over 125 years of staffing and search industry expertise. We are committed to maintaining our total quality service mission and personalized attention to deliver a successful match for both our client employers and job seeking candidates.
Your company's success is important to us. Your career is equally important. Finding the right candidate and the right position is our business.
Company Description
Advanced Personnel Resources has provided full service staffing solutions, recruiting and professional search services to the Triad region for over 35 years. \r\rWe work in partnership with a majority of the region's most well-known organizations, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non Clinical and Light Industrial staffing needs. We provide the highest quality talent and job opportunities in diverse industries and positions including: \r\rAccounting / Finance \rAdministrative / Clerical \rAerospace \rBiotech \rCall Center / Customer Service \rConsumer Goods \rExecutive Management \rHuman Resources \rInsurance \rInformation Technology \rLegal \rLight Industrial \rManufacturing / Distribution \rMedical / Healthcare \rPurchasing / Supply Chain \rSales / Marketing \rTransportation\r\rOur team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' needs. We combine over 125 years of staffing and search industry expertise. We are committed to maintaining our total quality service mission and personalized attention to deliver a successful match for both our client employers and job seeking candidates. \r\rYour company's success is important to us. Your career is equally important. Finding the right candidate and the right position is our business.
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