Patient Experience Liaison
4 weeks ago
Job ID: 004EAD
HOLSTON VALLEY MEDICAL CENTER
Support Services - Administration
Full-time (scheduled 72 hrs or more per pay period) - Day
Job Description
SCOPE OF POSITION
The Liaison serves as the key communication person between patients, families, hospital guests, healthcare providers and the hospital's professional staff. The Liaison works with a diverse population from various cultures and socioeconomic backgrounds, including children and the aged, offering compassionate assistance. Since the Liaison frequently experiences ambiguous and uncertain situations, the Liaison must possess strong stress management techniques along with crisis intervention skills and a courteous, positive attitude that reflects a genuine concern for patients, families and visitors. The Liaison must be able to address awkward situations with tact and diplomacy. This position facilitates open communication consistent with improving patient experience while striving to identify and promote continuous quality improvements. The Liaison provides vital emotional support to families and connects them with a hospital chaplain or other pastoral care if so desired. The Liaison also provides orientation for families in several departments. These may include Adult Intensive Care, Perioperative, Cath Lab, and the Emergency Department. The Liaison explains to patients and families processes critical to that department and keeps families updated with vital information regarding their patient's surgery, condition, and any procedures scheduled for the patient. The Liaison keeps supplies stocked in these areas that provide much needed comfort for families.
REPORTING RELATIONSHIP
See Table of Organization.
EDUCATION AND EXPERIENCE
CPR certificaion required.
Requirements
No additional requirements from any stated in the above description.
-
PATIENT EXPERIENCE LIAISON
2 weeks ago
Kingsport, TN 37662, USA, United States Administration Full timePatient Experience Liaison (FT) 8a-5p & rotate wkends--Kingsport, TN (HVMC) Job ID: 004EAD HOLSTON VALLEY MEDICAL CENTER Support Services - Administration Full-time (scheduled 72 hrs or more per pay period) - DayJob Description SCOPE OF POSITIONThe Liaison serves as the key communication person between patients, families, hospital guests, healthcare...
-
Alcohol & Drug Therapist - PACT
2 days ago
Kingsport, United States Summit BHC Full timeAlcohol & Drug Therapist - PACT | Creekside Behavioral Health | Kingsport, Tennessee About the Job: *** $5,000 SIGN-ON BONUS *** *** FREE CEUs (CONTINUING EDUCATION UNITS) FOR LICENSED CLINICAL STAFF *** PURPOSE STATEMENT: The Licensed Drug And Alcohol Counselor provides treatment and support to assist patients in their recovery from addictions, such as...
-
Kingsport, United States Ballad Health Full timeRN - Clinical Supervisor, BHMA (FT) 8a-5p, Outpt Clinic - Kingsport, TNJob ID: 004FOXCARDIOVASCULAR ASSOCIATESLeadership - WCS Outpatient Clinic Kingsport MeadowviewFull-time (scheduled 72 hrs or more per pay period) - DayJob DescriptionSCOPE OF POSITIONThe RN - Clinical Supervisor, BHMA is responsible for coordinating the daily activities of their area. The...
-
Patient Service Representative
2 days ago
Kingsport, United States Scheduling Kingsport Full timePatient Service Representative (PRN) Scheduling - Kingsport, TN Job ID: 004FSE CARDIOVASCULAR ASSOCIATES Office/Clerical - Scheduling Kingsport PRN, As needed (No Schedule) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according...
-
RN -Nurse Navigator (FT) 8a-5p Corp Navigators
2 weeks ago
Kingsport, United States Ballad Health Full timeRN -Nurse Navigator (FT) 8a-5p Corp Navigators - Kingsport, TNJob ID: 004FMEBALLAD CORPORATENursing - Corporate NavigatorsFull-time (scheduled 72 hrs or more per pay period)Job DescriptionSCOPE OF POSITIONThe Nurse Navigator is responsible for the coordination of diagnostic, treatment and support services. They serve as an educator, care coordinator,...
-
RN -Nurse Navigator (FT) 8a-5p Corp Navigators
3 weeks ago
Kingsport, United States Ballad Health Full timeRN -Nurse Navigator (FT) 8a-5p Corp Navigators - Kingsport, TNJob ID: 004FMEBALLAD CORPORATENursing - Corporate NavigatorsFull-time (scheduled 72 hrs or more per pay period)Job DescriptionSCOPE OF POSITIONThe Nurse Navigator is responsible for the coordination of diagnostic, treatment and support services. They serve as an educator, care coordinator,...
-
Patient Service Representative
2 weeks ago
Kingsport, United States WMA Practice Management Full timePatient Service Representative (FT) Practice Management - Kingsport, TN Job ID: 004F2I WMA Office/Clerical - WMA Practice Management Full-time (scheduled 72 hrs or more per pay period) - DayJob Description SCOPE OF POSITIONThe Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient...
-
Advanced Practice
1 month ago
Kingsport, United States Archway Physician Recruitment Full time**Cardiothoracic PA opening in Kingsport, TN** Johnson City 20m; Knoxville 95m Our organization has a robust Cardiothoracic surgery program as part of a greater organization providing comprehensive cardiac care. Seeking a Physicians Assistant Medical Center campus program. * Full-time, Employed * Our team of 3 surgeons performs a full spectrum of...
-
Therapist
2 days ago
Kingsport, United States Summit BHC Full timeTherapist | Creekside Behavioral Health | Kingsport, Tennessee About the Job: *** $5,000 SIGN-ON BONUS *** *** FREE CEUs (CONTINUING EDUCATION UNITS) FOR LICENSED CLINICAL STAFF *** The Therapist I is a part of the multidisciplinary team responsible for providing direct clinical services to patients and their families with most emphasis on completing...
-
Patient Service Representative
2 weeks ago
Kingsport, United States NonInvasive Cardiology Full timePatient Service Representative (FT) Non-Invasive Cardiology - Kingsport, TN Job ID: 004EPD CARDIOVASCULAR ASSOCIATES Office/Clerical - NonInvasive Cardiology Full-time (scheduled 72 hrs or more per pay period) - DayJob Description SCOPE OF POSITIONThe Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and...
-
Patient Service Representative
16 hours ago
Kingsport, United States NonInvasive Cardiology Full timePatient Service Representative (FT) Non-Invasive Cardiology - Kingsport, TN Job ID: 004EPD CARDIOVASCULAR ASSOCIATES Office/Clerical - NonInvasive Cardiology Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner...
-
Patient Service Representative
16 hours ago
Kingsport, United States BHMA Family Medicine and Internal Medicine Kingsport Full timePatient Service Representative (FT) Family & Internal Med - Kingsport, TN Job ID: 004F7N WMA Office/Clerical - BHMA Family Medicine and Internal Medicine Kingsport Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly...
-
Care Manager
19 hours ago
Kingsport, United States Summit BHC Full timeAbout the Job: *** FREE CEUs (CONTINUING EDUCATION UNITS) FOR LICENSED CLINICAL STAFF *** Care Manager | Creekside Behavioral Health | Kingsport, Tennessee About the Job: *** FREE CEUs (CONTINUING EDUCATION UNITS) FOR LICENSED CLINICAL STAFF *** PURPOSE STATEMENT: The Care Manager is responsible for reviewing of assigned admissions, continued stays,...
-
Certified Peer Support Specialist
7 days ago
Kingsport, United States Summit BHC Full timeCertified Peer Support Specialist - PACT | Creekside Behavioral Health | Kingsport, Tennessee About the Job: PURPOSE STATEMENT: The Peer Support Specialist enhances the full array of treatment services from initial referral to the patient's discharge through professional treatment by assisting the patient in developing skills and enhancing strengths to avoid...
-
Certified Peer Support Specialist
1 week ago
Kingsport, United States Summit BHC Full timeCertified Peer Support Specialist - PACT | Creekside Behavioral Health | Kingsport, Tennessee About the Job: PURPOSE STATEMENT: The Peer Support Specialist enhances the full array of treatment services from initial referral to the patient's discharge through professional treatment by assisting the patient in developing skills and enhancing strengths to avoid...
-
RN- Health Care
2 weeks ago
Kingsport, TN, United States Ballad Health Full timeRN -Nurse Navigator (FT) 8a-5p Corp Navigators - Kingsport, TN Job ID: 004FME BALLAD CORPORATE Nursing - Corporate Navigators Full-time (scheduled 72 hrs or more per pay period) Job Description SCOPE OF POSITION The Nurse Navigator is responsible for the coordination of diagnostic, treatment and support services. They...
-
RN -Nurse Navigator (FT) 8a-5p Corp Navigators
2 weeks ago
Kingsport, TN, United States Ballad Health Full timeRN -Nurse Navigator (FT) 8a-5p Corp Navigators - Kingsport, TN Job ID: 004FME BALLAD CORPORATE Nursing - Corporate Navigators Full-time (scheduled 72 hrs or more per pay period) Job Description SCOPE OF POSITION The Nurse Navigator is responsible for the coordination of diagnostic, treatment and support services. They serve as an educator, care...
-
RN -Nurse Navigator (FT) 8a-5p Corp Navigators
2 weeks ago
Kingsport, TN, US Ballad Health Full timeRN -Nurse Navigator (FT) 8a-5p Corp Navigators - Kingsport, TNJob ID: 004FMEBALLAD CORPORATENursing - Corporate NavigatorsFull-time (scheduled 72 hrs or more per pay period)Job DescriptionSCOPE OF POSITIONThe Nurse Navigator is responsible for the coordination of diagnostic, treatment and support services. They serve as an educator, care coordinator,...
-
Registered Nurse
2 weeks ago
Kingsport, United States Creekside Behavioral Health Full timeRegistered Nurse - PACT | Creekside Behavioral Health | Kingsport, TennesseeAbout the Job:PURPOSE STATEMENT:The Registered Nurse is responsible for providing nursing care to patients. Supervising care treatment and services of patient care provided by LPNs, CNAs and other staff on assigned unit and shift. Developing, implementing, and evaluating an...
-
Registered Nurse
2 weeks ago
Kingsport, United States Creekside Behavioral Health Full timeRegistered Nurse - PACT | Creekside Behavioral Health | Kingsport, TennesseeAbout the Job:PURPOSE STATEMENT:The Registered Nurse is responsible for providing nursing care to patients. Supervising care treatment and services of patient care provided by LPNs, CNAs and other staff on assigned unit and shift. Developing, implementing, and evaluating an...