PATIENT EXPERIENCE LIAISON

4 weeks ago


Kingsport TN USA, United States Administration Full time
Patient Experience Liaison (FT) 8a-5p & rotate wkends--Kingsport, TN (HVMC)

Job ID: 004EAD

HOLSTON VALLEY MEDICAL CENTER

Support Services - Administration

Full-time (scheduled 72 hrs or more per pay period) - Day

Job Description

SCOPE OF POSITION
The Liaison serves as the key communication person between patients, families, hospital guests, healthcare providers and the hospital's professional staff. The Liaison works with a diverse population from various cultures and socioeconomic backgrounds, including children and the aged, offering compassionate assistance. Since the Liaison frequently experiences ambiguous and uncertain situations, the Liaison must possess strong stress management techniques along with crisis intervention skills and a courteous, positive attitude that reflects a genuine concern for patients, families and visitors. The Liaison must be able to address awkward situations with tact and diplomacy. This position facilitates open communication consistent with improving patient experience while striving to identify and promote continuous quality improvements. The Liaison provides vital emotional support to families and connects them with a hospital chaplain or other pastoral care if so desired. The Liaison also provides orientation for families in several departments. These may include Adult Intensive Care, Perioperative, Cath Lab, and the Emergency Department. The Liaison explains to patients and families processes critical to that department and keeps families updated with vital information regarding their patient's surgery, condition, and any procedures scheduled for the patient. The Liaison keeps supplies stocked in these areas that provide much needed comfort for families.
REPORTING RELATIONSHIP
See Table of Organization.
EDUCATION AND EXPERIENCE
CPR certificaion required.

Requirements
No additional requirements from any stated in the above description.

  • Kingsport, United States Administration Full time

    Patient Experience Liaison (FT) 8a-5p & rotate wkendsKingsport, TN (HVMC) Job ID: 004EAD HOLSTON VALLEY MEDICAL CENTER Support Services - Administration Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Liaison serves as the key communication person between patients, families, hospital guests, healthcare...


  • Kingsport, United States Administration Full time

    Patient Experience Liaison (FT) 8a-5p & rotate wkendsKingsport, TN (HVMC) Job ID: 004EAD HOLSTON VALLEY MEDICAL CENTER Support Services - Administration Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Liaison serves as the key communication person between patients, families, hospital guests, healthcare...


  • Murfreesboro, TN, United States Aveanna Healthcare Full time

    Position Overview The RN Care Transitions Liaison serves as a liaison between Aveanna and the physician, client, hospital, medical personnel, and other healthcare team members. This role serves as an advisor to clients utilizing the resources and services available to meet their needs and resolve issues. The Liaison will evaluate services provided and...


  • Kingsport, Tennessee, 37662, Sullivan County, TN, United States Gifted Healthcare Full time

    The Gifted Healthcare Experience Gifted Healthcare is an award-winning travel nursing agency that offers nursing contracts at premier healthcare facilities across the United States. Gifted Healthcare believes in the power one person has to make a difference in a patient’s care, inspiring Gifted\'s mission to help nurses thrive and advance their...

  • RN- Health Care

    4 weeks ago


    Kingsport, TN, United States Ballad Health Full time

    RN -Nurse Navigator (FT) 8a-5p Corp Navigators - Kingsport, TN Job ID: 004FME BALLAD CORPORATE Nursing - Corporate Navigators Full-time (scheduled 72 hrs or more per pay period) Job Description SCOPE OF POSITION The Nurse Navigator is responsible for the coordination of diagnostic, treatment and support services. They...


  • Kingsport, TN, United States Ballad Health Full time

    RN -Nurse Navigator (FT) 8a-5p Corp Navigators - Kingsport, TN Job ID: 004FME BALLAD CORPORATE Nursing - Corporate Navigators Full-time (scheduled 72 hrs or more per pay period) Job Description SCOPE OF POSITION The Nurse Navigator is responsible for the coordination of diagnostic, treatment and support services. They serve as an educator, care...


  • Kingsport, United States Holston Medical Group Full time

    If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. WHAT WE OFFER:Company paid Life and Accidental Death and...


  • Kingsport, United States Holston Medical Group Full time

    If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. WHAT WE OFFER:Company paid Life and Accidental Death and...


  • Kingsport, United States Holston Medical Group, PC Full time

    Job DescriptionJob DescriptionIf you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. WHAT WE OFFER:Company paid Life...


  • Kingsport, United States Holston Medical Group Full time

    If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. WHAT WE OFFER:Company paid Life and Accidental Death and...

  • HOSPITAL LIAISON

    3 weeks ago


    US-40, Huber Heights, OH, USA The Laurels of Heath Full time

    Hospital Liaison Do you have a background in health care sales and marketing? If you enjoy working with seniors and their families to secure the best care for a post-acute stay, consider the role of Hospital Liaison role covering local area hospital accounts. The Hospital Liaison supports the  facility’s census targets by developing and maintaining...


  • Brentwood, TN, United States Tristar Health Full time

    Description ** Weekend /Holiday Rotation and Minimum required for PRN**IntroductionDo you want to join an organization that invests in you as a Clinical Nurse Liaison RN - PRN? At Tristar Health, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsTristar...


  • Brentwood, TN, United States Tristar Health Full time

    Description ** Weekend /Holiday Rotation and Minimum required for PRN**IntroductionDo you want to join an organization that invests in you as a Clinical Nurse Liaison RN - PRN? At Tristar Health, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsTristar...


  • Memphis, TN, United States Baptist Memorial Health Care Full time

    SummaryProvides leadership in Transplant program coordination and development. Ensures optimal patient care by serving as Transplant Services liaison. Assumes responsiblity for physician relationship development and assures seamless coordination of communication across providers. Develops and provides community education related to transplant and works to...


  • Kingsport, United States Ensemble Health Partners Full time

    *Thank you for considering a career at Ensemble Health Partners!**\*\*\*This position is an on-site role in Kingsport, TN and candidates must be able to work on-site at Indian Path Community Hospital. *Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated...

  • HCM HOSPICE LIAISON 1

    3 weeks ago


    Wilmington, NC 28403, USA, United States Liberty Healthcare Management Full time

    Liberty CaresWith Compassion***Due to Liberty's continued growth, we are expanding our Sales & Marketing Team!At Liberty Hospice we understand the unique needs of our patients and families facing terminal illness. That is why Liberty Hospice provides our hospice patients with state-of-the-art care and pain management services, delivered by our specially...


  • Kingsport, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...


  • Kingsport, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...


  • Durham, NC 27701, USA, United States Liberty Healthcare Management Full time

    Liberty CaresWith CompassionAt Liberty Home Care and Hospice we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients.We are currently seeking an experienced:HOME CARE & HOSPICE LIAISONFull...

  • Travel Nurse RN

    2 weeks ago


    Kingsport, TN, United States MedPro Healthcare Staffing Full time

    MedPro Healthcare Staffing is seeking a travel nurse RN Med Surg for a travel nursing job in Kingsport, Tennessee. Job Description & Requirements Specialty: Med Surg Discipline: RN Start Date: 06/09/2024 Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel MedPro Healthcare Staffing , a Joint Commission-certified...